Hotel Hacienda Real del Caribe

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Hotel Hacienda Real del Caribe

Name: Hotel Hacienda Real del Caribe
Address: Calle 10 entre 5a y 12, Riviera Maya / Playa del Carmen, mexico
Telephone: 0204 505 9777
Rating: 3.9

riviera maya playa del carmen, mexico

About Hotel Hacienda Real del Caribe

location

The hotel is located in the heart of Playa del Carmen, a short stroll from the beach.

facility

The hotel has 58 rooms, which are located on 3 storeys and are reachable by lift. English- and French-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a cloakroom, a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a 24-hour security service, a babysitting service, a childcare service, a transfer service, room service, a laundry service and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available.

rooms

Air conditioning ensures that rooms maintain comfortable temperatures. Most of rooms include a balcony or terrace as a standard feature. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

sport

A dip in the refreshing outdoor pool is not to be missed. Even on grey days, guests can always go for a swim in the indoor pool. Sun loungers and parasols are available on the terrace, where guests can enjoy a quick break or relax for hours. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, diving, a gym, a spa and a solarium.

meals

Various dining options are available, including a non-smoking restaurant, a café and a bar. Bed and breakfast is offered as a catering option. A continental breakfast and a dinner à la carte are served every day. Special meals, including vegetarian dishes, are also available.

Amenities at Hotel Hacienda Real del Caribe

Facilities (8)

Air conditioning24-hour receptionConference RoomRoom ServicePetsElevator/ LiftNewspaperWifi

Building Information (1)

Garden (m²)

Distances (1)

Beach

Family and Kids (1)

Childcare service

General Services (4)

ConciergeLuggage storageMultilingual StaffWheelchair

Hygiene (2)

Contactless check-in/-outFirst-aid services

Meals (6)

Breakfast BuffetBreakfast ServedContinental BreakfastBarCafeRestaurant

Room Facilities (1)

Room service

Security (2)

Fire extinguishersSecurity Guard

Sport/Entertainment (2)

Outdoor Pool(s)Swimming Pool

Transfers (2)

Airport TransfersShuttle Service

Location

Playa del Carmen, Riviera Maya / Playa del Carmen, Mexico

Calle 10 entre 5a y 12

Nearest beach100m

What's nearby

City Centre50m
Nearest beach100m

Check-in from 4:00 PM · Check-out by 12:00 PM

Playa del Carmen, Riviera Maya / Playa del Carmen, Mexico

Calle 10 entre 5a y 12

Nearest beach100m

What's nearby

City Centre50m
Nearest beach100m

Check-in from 4:00 PM · Check-out by 12:00 PM

User Rating & Reviews

3.9

Good

968 reviews

Value
Rooms
Cleanliness
Service

Excellent394
Very Good293
Average138
Poor55
Terrible88

Recent Reviews: 968

User: Kathy W
Trip type: Couples
Nice character hotel. Comfortable beds
Nice character hotel with courtyard overlooking beautiful good pool and gardens. Very comfortable beds and pillows. Clean spacious rooms with mini fridge and coffee maker. Friendly staff. In the evening, music can be heard from local venues. Was nice and we didn't have any trouble sleeping.Nice character hotel with courtyard overlooking beautiful good pool and gardens. Very comfortable beds and pillows. Clean spacious rooms with mini fridge and coffee maker. Friendly staff. In the evening, music can be heard from local venues. Was nice and we di…
User: Carrie H
Trip type: Solo travel
Location and Value Make This the Perfect Choice for a stay in Playa del Carmen
This place is done in the colonial style Mexican design and is so cute! It far exceeded my expectations as far as value, amenities and service. The location is ideal as it's steps from the Quinta Avenida shopping street and only about 1 1/2 blocks from a beautiful stretch of beach! Very close to the ADO bus station and Cozumel Ferry Terminal. Can't wait to stay here again! Paulina Montaño, Otro… This place is done in the colonial style Mexican design and is so cute! It far exceeded my expectations as far as value, amenities and service. The location is ideal as it's steps from the Quinta Avenida shopping street and only about 1 1/2 blocks from a beaut…
User: ReneeInMelbourne
Trip type: Solo travel
Clean but very noisy
Stayed here a few years ago and decided to stay again but regretted it. The rooms are clean and spacious. It’s a pretty hotel. That’s about where the good stuff ends. It’s incredibly loud. This is not the fault of the hotel. There are so many new bars/clubs that have music pumping from 10pm to 3am. Even with earplugs, it’s still loud. You are given two towels, no hand towel and no bath mat. This m… Stayed here a few years ago and decided to stay again but regretted it. The rooms are clean and spacious. It’s a pretty hotel. That’s about where the good stuff ends. It’s incredibly loud. This is not the fault of the hotel. There are so many new bars/clubs th…
User: E5160EYmarkg
Trip type: Couples
Lovely place
Fantastic hotel located close to all the amenities restaurant and beach and 5th AVE all within few hundred MTRS .rooms are spotless and well furnished and the staff are so helpful and friendly nice little indoor pool and great food in cafe bar underneath Paulina Montaño, Otro at Hotel Hacienda Real Del Caribe, responded to this review HolaThank you so much for your comments, This is your home… Fantastic hotel located close to all the amenities restaurant and beach and 5th AVE all within few hundred MTRS .rooms are spotless and well furnished and the staff are so helpful and friendly nice little indoor pool and great food in cafe bar underneath Pa…
User: kellyliamscarlett
May aswell sleep in Coco bongos
Let me first start off and tell you that the reception staff and maids are absolutely lovely really helpful my issue is not them at all.I'm going to write this review completely honest because I don't want another person to go in blind like I did.If you like sleep and you like quiet do not stay at this hotel.First of all when we arrived at hacienda del Caribe after an 11 hour flight we were told w… Let me first start off and tell you that the reception staff and maids are absolutely lovely really helpful my issue is not them at all.I'm going to write this review completely honest because I don't want another person to go in blind like I did.If you like s…

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