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About Hotel Hacienda Real Del Caribe
The hotel is located in the heart of Playa del Carmen, a short stroll from the beach.
The hotel has 58 rooms, which are located on 3 storeys and are reachable by lift. English- and French-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a cloakroom, a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a 24-hour security service, a babysitting service, a childcare service, a transfer service, room service, a laundry service and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available.
Air conditioning ensures that rooms maintain comfortable temperatures. Most of rooms include a balcony or terrace as a standard feature. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.
A dip in the refreshing outdoor pool is not to be missed. Even on grey days, guests can always go for a swim in the indoor pool. Sun loungers and parasols are available on the terrace, where guests can enjoy a quick break or relax for hours. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, diving, a gym, a spa and a solarium.
Various dining options are available, including a non-smoking restaurant, a café and a bar. Bed and breakfast is offered as a catering option. A continental breakfast and a dinner à la carte are served every day. Special meals, including vegetarian dishes, are also available.
The hotel accepts the following credit cards: American Express, VISA and MasterCard.
Amenities at Hotel Hacienda Real Del Caribe
Facilities
24-hour reception
Air conditioning
Bar(s)
Bicycle Hire
Café
Car Park
Cloakroom
Conference Room
Garage
Hotel Safe
Laundry Service
Lifts
Restaurant(s)
Restaurant(s) with non-smoking area
Room Service
Wifi
Hygiene
Contactless check-in/-out
Contactless payment
Enhanced cleaning programme
Hand sanitiser
Housekeeping only upon request
Hygiene training for staff
No high-touch furnishings
No high-touch furnishings in public areas
Protective equipment for employees
Protective hygiene screens
Sanitiser dispenser
Social distancing regulations
Time interval between room bookings
Use of commercially available disinfectants
Meals
à la carte Dinner
Continental Breakfast
Sport/Entertainment
Cycling/Mountain Biking
Diving
Gym
Jacuzzi
Outdoor Pool(s)
Parasols
Sun loungers
Sun terrace
Tanning Studio/Solarium
Location

Around this property:
City Centre
50 m
Beach
100 m