Travelodeal
ATOL 11601ABTA P8297
Homemexico

Hotel MX portal maya

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37+ photos

Hotel MX portal maya

riviera maya playa del carmen, mexico

About Hotel MX portal maya

location

Centrally located in Playa del Carmen, this hotel is about 600 m from the beach.

facility

rooms

sport

meals

Amenities at Hotel MX portal maya

Facilities (2)

Conference RoomElevator/ Lift

Meals (1)

Location

Map preview
Playa del Carmen, Riviera Maya / Playa del Carmen, Mexico

Calle 16 Norte Entre 10 y 15 Avenida

Nearest beach600m

What's nearby

  • Nearest beach600m

Check-in from 3:00 PM · Check-out by 12:00 PM

User Rating & Reviews

4.1

Very Good

271 reviews
  • Value
  • Rooms
  • Cleanliness
  • Service
  • Excellent159
  • Very Good50
  • Average20
  • Poor17
  • Terrible25

Recent Reviews: 271

  • User: FelixF1145

    Trip type: Family

    The worst experience I've ever had going to pleasure their Carmen

    Warning stay away from Aspira hotel and Beach club AKA MX hotel in playa del Carmen it is a bait switch tactic there is no beachfront views there is no beach... There is no dining area there's no buffet there's no gym which you will see in the photos this is very deceiving and the photos that are real have been photoshopped YOU'VE BEEN WARNED

  • User: Explorer55927937693

    Trip type: Couples

    Katastrophale Zustände bloß nicht dort buchen

    Wer bei TUI 4 Sterne bucht, erwartet kein verrostetes Bad und defekte Möbel. Wir sitzen seit dem 07.03. im Aspira Hotel fest und werden vom TUI-Service nur vertröstet.​Ein Zimmerwechsel brachte keine Besserung – auch das zweite Zimmer ist in einem maroden, unhygienischen Zustand. Sämtliche Fotobeweise wurden TUI mehrfach per Mail zugestellt, woraufhin der Kontakt einfach abgebrochen wurde. Es gibt…

  • User: Barbara F

    Trip type: Couples

    False advertising. Place doesn't exist

    This place doesn't exist. False advertising and very misleading photos and description. There are no bars no restaurants no gym, no hairdryer no ironing facilities. Pool isn't on beach. Wasn't the cleanest either. We checked out a week early and when we were checking out the guy on reception had a look at our reservation with love holidays and told us that we are not in the accommodation advertise…

  • User: char a

    Trip type: Family

    Awful misleading pictures can get a lot better for your money

    Awful no fridge No hair dryer like it states from loveholidaysTiles missing in the pool no sun gets to Nothing like picturesDoesn’t show the building blocking the pool in picturesNot on the beach either Not what we expected Shower takes 10 minutes to heat up Trip advisor winning awarding hotel in 2020 do not no how a lot must of changed won’t be coming back and only 2 days in! Atención al Clien…

  • User: cindysS8060HX

    Trip type: Couples

    Wonderful stay!

    Deisi greeted us warmly and explained everything clearly. Nice little hotel! We love Playa! Lots to do and see and so many great restaurants! The hotel Aspira is clean and stylish with a great location, close to everything. Rooms are comfortable and clean. Gerente Marketing Tukan, Owner at Hotel Aspira, responded to this review Dear Cindy, On behalf of the entire team of Aspira Hotel, we woul…

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