


37+ photos
Centrally located in Playa del Carmen, this hotel is about 600 m from the beach.

Calle 16 Norte Entre 10 y 15 Avenida
Check-in from 3:00 PM · Check-out by 12:00 PM

Calle 16 Norte Entre 10 y 15 Avenida
Check-in from 3:00 PM · Check-out by 12:00 PM
Very Good
271 reviewsUser: FelixF1145
Trip type: Family
The worst experience I've ever had going to pleasure their Carmen
Warning stay away from Aspira hotel and Beach club AKA MX hotel in playa del Carmen it is a bait switch tactic there is no beachfront views there is no beach... There is no dining area there's no buffet there's no gym which you will see in the photos this is very deceiving and the photos that are real have been photoshopped YOU'VE BEEN WARNEDWarning stay away from Aspira hotel and Beach club AKA MX hotel in playa del Carmen it is a bait switch tactic there is no beachfront views there is no beach... There is no dining area there's no buffet there's no gym which you will see in the photos this is v…
User: Explorer55927937693
Trip type: Couples
Katastrophale Zustände bloß nicht dort buchen
Wer bei TUI 4 Sterne bucht, erwartet kein verrostetes Bad und defekte Möbel. Wir sitzen seit dem 07.03. im Aspira Hotel fest und werden vom TUI-Service nur vertröstet.Ein Zimmerwechsel brachte keine Besserung – auch das zweite Zimmer ist in einem maroden, unhygienischen Zustand. Sämtliche Fotobeweise wurden TUI mehrfach per Mail zugestellt, woraufhin der Kontakt einfach abgebrochen wurde. Es gibt… Wer bei TUI 4 Sterne bucht, erwartet kein verrostetes Bad und defekte Möbel. Wir sitzen seit dem 07.03. im Aspira Hotel fest und werden vom TUI-Service nur vertröstet.Ein Zimmerwechsel brachte keine Besserung – auch das zweite Zimmer ist in einem maroden, unh…
User: Barbara F
Trip type: Couples
False advertising. Place doesn't exist
This place doesn't exist. False advertising and very misleading photos and description. There are no bars no restaurants no gym, no hairdryer no ironing facilities. Pool isn't on beach. Wasn't the cleanest either. We checked out a week early and when we were checking out the guy on reception had a look at our reservation with love holidays and told us that we are not in the accommodation advertise… This place doesn't exist. False advertising and very misleading photos and description. There are no bars no restaurants no gym, no hairdryer no ironing facilities. Pool isn't on beach. Wasn't the cleanest either. We checked out a week early and when we were c…
User: char a
Trip type: Family
Awful misleading pictures can get a lot better for your money
Awful no fridge No hair dryer like it states from loveholidaysTiles missing in the pool no sun gets to Nothing like picturesDoesn’t show the building blocking the pool in picturesNot on the beach either Not what we expected Shower takes 10 minutes to heat up Trip advisor winning awarding hotel in 2020 do not no how a lot must of changed won’t be coming back and only 2 days in! Atención al Clien… Awful no fridge No hair dryer like it states from loveholidaysTiles missing in the pool no sun gets to Nothing like picturesDoesn’t show the building blocking the pool in picturesNot on the beach either Not what we expected Shower takes 10 minutes to heat up T…
User: cindysS8060HX
Trip type: Couples
Wonderful stay!
Deisi greeted us warmly and explained everything clearly. Nice little hotel! We love Playa! Lots to do and see and so many great restaurants! The hotel Aspira is clean and stylish with a great location, close to everything. Rooms are comfortable and clean. Gerente Marketing Tukan, Owner at Hotel Aspira, responded to this review Dear Cindy, On behalf of the entire team of Aspira Hotel, we woul… Deisi greeted us warmly and explained everything clearly. Nice little hotel! We love Playa! Lots to do and see and so many great restaurants! The hotel Aspira is clean and stylish with a great location, close to everything. Rooms are comfortable and clean.…
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