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About Hotel Riu Palace Mexico
Located directly beside the Playa del Carmen, this luxury hotel lies just 800 m from the city's leisure district where guests will discover a diverse range of entertainment options, cafés, bars and restaurants (200 m). The resort centre is about 3 km away.
The resort has 414 junior suites and 20 suites, which are located on 2 storeys and are reachable by lift. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, safe, currency exchange service and cash machine ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The resort offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the resort feature a playground and a lovely garden. Additional amenities include a newspaper stand and a TV room. Parking spaces are available to guests travelling by car (no extra charge). Other services include a 24-hour security service, a car hire service, room service, a laundry service and a hairdresser.
Air conditioning, central heating and a fan ensure that rooms maintain comfortable temperatures. Guests can relax and enjoy the sea views from the balcony or private terrace of some rooms. Rooms have a double bed, a queen-size bed or a king-size bed. Children's beds and extra beds can be requested for younger guests. A safe and a minibar are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. There is a direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) in the rooms. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer and bathrobes are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The resort has 434 non-smoking rooms.
Plenty of active recreation awaits guests in the pool area's 2 outdoorpools. No matter the weather, swimming is always a possible in the indoor pool. There is also a special swimming area just for kids. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. Parasols and comfortable sun loungers are available on the sun terrace. Those who wish to stay active while on holiday can enjoy tennis and beach volleyball. For a fee, cycling/mountain biking is also available. With snorkelling or, for a fee, windsurfing, jet skiing, banana boat rides, catamaraning, kayaking and diving available, fans of water sports have plenty of options to choose from. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards and callisthenics. Various wellness options are available at the resort, including a spa, a sauna, a steam bath, a beauty salon, massage treatments and anti-ageing treatments. Guests of all ages have the opportunity to enjoy a fun entertainment programme.
The complex includes 6 restaurants and a bar. All-inclusive can be booked. For breakfast (continental), lunch, and dinner, guests serve themselves at the buffet or choose their favourite dishes from the à la carte options (for dinner). Special meals, including vegetarian dishes, are also available. The resort also offers snacks. The show cooking is a particularly special attraction. For guests, alcoholic and non-alcoholic drinks are included.
The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.
Amenities at Hotel Riu Palace Mexico
Facilities
Air conditioning
Bar(s)
Café
Car Park
Conference Room
Currency Exchange
Disability-friendly
Hairdresser
Hotel Safe
Kids Club
Laundry Service
Lifts
Newspaper kiosk
Nightclub
Playground
Restaurant(s)
Room Service
Shops
Small supermarket
TV Room
Wifi
Hygiene
Contactless payment
Enhanced cleaning programme
Hand sanitiser
Health checks on staff
Housekeeping only upon request
Hygiene training for staff
Mandatory mask-wearing
Medical teleconsultation
Packaged meals
Protective equipment for employees
Protective equipment for guests
Protective hygiene screens
Protective masks for guests
Sanitiser dispenser
Social distancing regulations
Use of commercially available disinfectants
Meals
à la carte Dinner
All inclusive
Breakfast Buffet
Continental Breakfast
Drinks Included
Evening Buffet
Lunch Buffet
Sport/Entertainment
Aerobics
Banana Boat
Beach Volleyball
Billiards/Snooker
Catamaran
Children's Entertainment
Children's Pool
Cycling/Mountain Biking
Diving
Entertainment Programme
Golf
Gym
Horse Riding
Indoor Pool
Jacuzzi
Jet Skiing
Massage
Outdoor Pool(s)
Parasols
Sauna
Steam bath
Sun loungers
Sun terrace
Surfing
Table Tennis
Tanning Studio/Solarium
Tennis
Windsurfing
Location

Around this property:
Shopping opportunities
200 m
City Centre
3 km