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ATOL 11601ABTA P8297
Homemexico

Hotel RIU Palace Mexico

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Hotel RIU Palace Mexico

riviera maya playa del carmen, mexico

About Hotel RIU Palace Mexico

location

Located directly beside the Playa del Carmen, this luxury hotel lies just 800 m from the city's leisure district where guests will discover a diverse range of entertainment options, cafés, bars and restaurants (200 m). The resort centre is about 3 km away.

facility

rooms

sport

meals

Amenities at Hotel RIU Palace Mexico

Facilities (16)

Air conditioningLobby24-hour receptionCurrency ExchangeShopsNightclubConference RoomLaundry ServiceKids ClubPlaygroundPetsElevator/ LiftLaundryNewspaperParkingWifi

Beauty and Spa (2)

Building Information (1)

Common Area (1)

Distances (1)

Family and Kids (1)

General Services (5)

Hygiene (4)

Meals (6)

Outdoor Activities and Sports (1)

Payment (1)

Room Facilities (7)

Security (1)

Shopping (1)

Sport/Entertainment (9)

Location

Map preview
Playacar, Riviera Maya / Playa del Carmen, Mexico

Avda. Xaman-Ha, Manzana 3, Lote 4

What's nearby

  • Shopping opportunities200m
  • City Centre3km

Check-in from 3:00 PM · Check-out by 12:00 PM

User Rating & Reviews

4.5

Excellent

8815 reviews
  • Value
  • Rooms
  • Cleanliness
  • Service
  • Excellent5998
  • Very Good1863
  • Average548
  • Poor219
  • Terrible187

Recent Reviews: 8815

  • User: Safari05118612723

    Trip type: Couples

    Lovely grounds, food and atmosphere poor

    Went with another couple for my 60th birthday. Got a taxi from airport and that was long enough. Hotel is going to have a renovation shortly however we still found everything to be nice. Rooms great and spacious, loved the beach, loved the roaming wild animals. Overall the hotel was nice with lovely grounds. We tipped all staff generously but don’t forget the groundsmen who work very hard. We enjo…

  • User: mrshen9

    Trip type: Family

    Great family holiday

    Had a great time here as a family of four. It was the start of rainy season when we arrived but we didn’t let that ruin our holiday! We travelled with my 10 year niece and 16 year old nephew who loved the hotel. We spent a few evenings across the road at Riu Tequila where the entertainment was excellent. The sea was quite rough when we stayed so spent most of our time at the pools. Rooms were a li…

  • User: zhenyaj2019

    Trip type: Family

    Families with children discriminated by RIU

    For more than 20 years, RIU Palace Mexico has been our family's favorite vacation destination. Our daughter, who is now 14 years old, practically grew up at this resort. We have celebrated countless family vacations here and always felt welcomed.I understand that RIU Palace Mexico has decided to become an adults-only resort starting in September 2026. While I respect that this is a business decisi…

  • User: Kevin Vaughn P

    Trip type: Family

    Great Time At Riu Palace Mexico

    My son and I had a great time here. All the staff were great, and everyone seemed as happy as we were. The rooms were good and clean. The only issue is that we left on the 30th of April, and they were closing for a big reno on May 3. On the last 2 nights, only the buffet and one restaurant were open. If we had been told this at the beginning, we could have planned our meals better. They gave us a…

  • User: Mary M

    Trip type: Couples

    Wonderful RIU Palce Mexico ?????? ?? ??? ??

    Absolutely fantastic time at Riu Palace Mexico - Playa car, everyone was so lovely & would like to mention a few names, must say the food was exceptional with lots of choices, lots of bars to drink at, & the entertainment was amazing such fun. Our room was wonderful the one with a spiral staircase & jacuzzi upstairs on the terrace. Axel - food & Beverage lovely gentleman could not…

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