


90+ photos
Located directly beside the Playa del Carmen, this luxury hotel lies just 800 m from the city's leisure district where guests will discover a diverse range of entertainment options, cafés, bars and restaurants (200 m). The resort centre is about 3 km away.

Avda. Xaman-Ha, Manzana 3, Lote 4
Check-in from 3:00 PM · Check-out by 12:00 PM

Avda. Xaman-Ha, Manzana 3, Lote 4
Check-in from 3:00 PM · Check-out by 12:00 PM
Excellent
8815 reviewsUser: Safari05118612723
Trip type: Couples
Lovely grounds, food and atmosphere poor
Went with another couple for my 60th birthday. Got a taxi from airport and that was long enough. Hotel is going to have a renovation shortly however we still found everything to be nice. Rooms great and spacious, loved the beach, loved the roaming wild animals. Overall the hotel was nice with lovely grounds. We tipped all staff generously but don’t forget the groundsmen who work very hard. We enjo… Went with another couple for my 60th birthday. Got a taxi from airport and that was long enough. Hotel is going to have a renovation shortly however we still found everything to be nice. Rooms great and spacious, loved the beach, loved the roaming wild animals…
User: mrshen9
Trip type: Family
Great family holiday
Had a great time here as a family of four. It was the start of rainy season when we arrived but we didn’t let that ruin our holiday! We travelled with my 10 year niece and 16 year old nephew who loved the hotel. We spent a few evenings across the road at Riu Tequila where the entertainment was excellent. The sea was quite rough when we stayed so spent most of our time at the pools. Rooms were a li… Had a great time here as a family of four. It was the start of rainy season when we arrived but we didn’t let that ruin our holiday! We travelled with my 10 year niece and 16 year old nephew who loved the hotel. We spent a few evenings across the road at Riu T…
User: zhenyaj2019
Trip type: Family
Families with children discriminated by RIU
For more than 20 years, RIU Palace Mexico has been our family's favorite vacation destination. Our daughter, who is now 14 years old, practically grew up at this resort. We have celebrated countless family vacations here and always felt welcomed.I understand that RIU Palace Mexico has decided to become an adults-only resort starting in September 2026. While I respect that this is a business decisi… For more than 20 years, RIU Palace Mexico has been our family's favorite vacation destination. Our daughter, who is now 14 years old, practically grew up at this resort. We have celebrated countless family vacations here and always felt welcomed.I understand t…
User: Kevin Vaughn P
Trip type: Family
Great Time At Riu Palace Mexico
My son and I had a great time here. All the staff were great, and everyone seemed as happy as we were. The rooms were good and clean. The only issue is that we left on the 30th of April, and they were closing for a big reno on May 3. On the last 2 nights, only the buffet and one restaurant were open. If we had been told this at the beginning, we could have planned our meals better. They gave us a… My son and I had a great time here. All the staff were great, and everyone seemed as happy as we were. The rooms were good and clean. The only issue is that we left on the 30th of April, and they were closing for a big reno on May 3. On the last 2 nights, only…
User: Mary M
Trip type: Couples
Wonderful RIU Palce Mexico ?????? ?? ??? ??
Absolutely fantastic time at Riu Palace Mexico - Playa car, everyone was so lovely & would like to mention a few names, must say the food was exceptional with lots of choices, lots of bars to drink at, & the entertainment was amazing such fun. Our room was wonderful the one with a spiral staircase & jacuzzi upstairs on the terrace. Axel - food & Beverage lovely gentleman could not… Absolutely fantastic time at Riu Palace Mexico - Playa car, everyone was so lovely & would like to mention a few names, must say the food was exceptional with lots of choices, lots of bars to drink at, & the entertainment was amazing such fun. Our room…
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