


121+ photos
This hotel is located in Playa del Carmen, right on the beach.

Carr. Chetumal - Puerto Juárez Km. 282
Check-in from 3:00 PM · Check-out by 12:00 PM

Carr. Chetumal - Puerto Juárez Km. 282
Check-in from 3:00 PM · Check-out by 12:00 PM
Excellent
6667 reviewsUser: Arlene S
Trip type: Couples
Best service ever!
We had the best time! Uriel, Viviana, Ivan, Susie were amazing at the rooftop pool in the casa de pyramids. This is the best pool for relaxing great service. Uriel was especially friendly and helpful with navigating the hotel and restaurants. Brenda Hernandez, Otro at Hotel Xcaret Arte, responded to this review Dear ArlenesG5755JZ,Thank you so much for sharing your wonderful experience with u… We had the best time! Uriel, Viviana, Ivan, Susie were amazing at the rooftop pool in the casa de pyramids. This is the best pool for relaxing great service. Uriel was especially friendly and helpful with navigating the hotel and restaurants. Brenda Hernand…
User: Mauricio L
Trip type: Couples
Xcaret LIVING THE DREAM
Six days and five nights of so much fun. On the arrival day, Sunday we went to Xcaret park for two hours magnificent show in the evening, the following day Monday we traveled to Tulum a Mayan pyramid and learned lots about the civilization and Xel-Ha another awesome park where we spent the rest of the day swimming in the lazy river, on Tuesday we decided to stay at the hotel Xcaret Arte and enjoye… Six days and five nights of so much fun. On the arrival day, Sunday we went to Xcaret park for two hours magnificent show in the evening, the following day Monday we traveled to Tulum a Mayan pyramid and learned lots about the civilization and Xel-Ha another a…
User: Kawanis G
Trip type: Couples
Anniversary
We enjoyed spending time at all of the pools. Everything was amazing. Jorge thank you so much helping us you are amazing! Brenda Hernandez, Otro at Hotel Xcaret Arte, responded to this review Dear Kawanisg,Thank you infinitely for sharing this wonderful review of your recent stay. We are absolutely thrilled to know that everything about your experience was amazing and that you enjoyed beautif… We enjoyed spending time at all of the pools. Everything was amazing. Jorge thank you so much helping us you are amazing! Brenda Hernandez, Otro at Hotel Xcaret Arte, responded to this review Dear Kawanisg,Thank you infinitely for sharing this wonderful r…
User: Diego R
Trip type: Family
Wonderful
The attention from the staff and how wonderful the service is. I feel so comfortable with the staff and my experience in general with Karen Espinoza Brenda Hernandez, Otro at Hotel Xcaret Arte, responded to this review Dear Dreamer456899,Thank you infinitely for taking the time to share your wonderful review regarding your recent stay with us.We are absolutely thrilled to hear that our servic… The attention from the staff and how wonderful the service is. I feel so comfortable with the staff and my experience in general with Karen Espinoza Brenda Hernandez, Otro at Hotel Xcaret Arte, responded to this review Dear Dreamer456899,Thank you infinit…
User: Rosy V
Trip type: Family
Great experience ??
Love every minute, had great time rhe service was awesome Antonio Jimenez was our concierge he treated us with great respect and made our experience even better Yamileth Peña, Otro at Hotel Xcaret Arte, responded to this review Dear 237rosyv,Thank you very much for sharing your wonderful comments about your stay at Hotel Xcaret Arte.We are delighted to learn that you enjoyed every moment of y… Love every minute, had great time rhe service was awesome Antonio Jimenez was our concierge he treated us with great respect and made our experience even better Yamileth Peña, Otro at Hotel Xcaret Arte, responded to this review Dear 237rosyv,Thank you ver…
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