


61+ photos
This hotel is located in Tulum, right on the beach.

Carretera Tulum-Boca Paila, Km. 5.8
Check-in from 3:00 PM · Check-out by 12:00 PM

Carretera Tulum-Boca Paila, Km. 5.8
Check-in from 3:00 PM · Check-out by 12:00 PM
Very Good
886 reviewsUser: 632jennt
Trip type: Couples
Sad to Write This
I Hate to write this as we stayed at this same hotel 2 years ago and had an Amazing time, BUT ALOT has changed in two years and it felt a bit Misleading that they have not Updated their property photos! Like if I could request a refund in someway, I would but pretty sure since we are already back from our vaycay that would be pretty tough. The Main issue was the Pool and Rooftop. We booked this ho… I Hate to write this as we stayed at this same hotel 2 years ago and had an Amazing time, BUT ALOT has changed in two years and it felt a bit Misleading that they have not Updated their property photos! Like if I could request a refund in someway, I would but…
User: Diana K
Trip type: Couples
Pool areas are off but staff is caring
Staff is awesome, friendly and caring. However, it’s like an airbnb service, self serve and all amenities are not available at all times like other hotels. Room is as pictured, however, both pools are not well painted and now both pool areas are covered with solar panels. This is very negative because the structure slope of panels are too low and the beach experience is lost, as your view from the… Staff is awesome, friendly and caring. However, it’s like an airbnb service, self serve and all amenities are not available at all times like other hotels. Room is as pictured, however, both pools are not well painted and now both pool areas are covered with s…
User: Alexandra F
Trip type: Friends getaway
Stay at Hotelito Azul
It was a beautiful hotel! I really enjoyed my stay here. The rooms were pretty and I enjoyed coffee in the morning! The access to the beach is so nice. General Manager, General Manager at Hotelito Azul, responded to this review Dear P3021DGalexandraf,Thank you so much for your lovely review.We are delighted to hear that you enjoyed your stay and that you found the hotel beautiful. It is wonde… It was a beautiful hotel! I really enjoyed my stay here. The rooms were pretty and I enjoyed coffee in the morning! The access to the beach is so nice. General Manager, General Manager at Hotelito Azul, responded to this review Dear P3021DGalexandraf,Than…
User: Vacation38209663149
Trip type: Solo travel
Security Disaster and disrespectful management
The service staff in the restaurant and beach bar were genuinely friendly, and the rooms themselves were pleasant. Unfortunately, beyond that, the overall experience was unacceptable due to serious management, maintenance, and safety failures.The hotel shows clear signs of neglect: aging infrastructure, peeling surfaces, rotting wood, and dangerous conditions—particularly on the rooftop terrace. T… The service staff in the restaurant and beach bar were genuinely friendly, and the rooms themselves were pleasant. Unfortunately, beyond that, the overall experience was unacceptable due to serious management, maintenance, and safety failures.The hotel shows c…
User: David W
Trip type: Couples
Birthday getaway
Celebrated my wife and her friends 40th birthdays here in Feb. Love the hotel, and the staff! The suites provided a nice deck area and amazing view of the ocean! General Manager, Director General at Hotelito Azul, responded to this review Thank you so much for choosing to celebrate such a special occasion with us. It truly means a lot to our team that you selected our hotel to celebrate your… Celebrated my wife and her friends 40th birthdays here in Feb. Love the hotel, and the staff! The suites provided a nice deck area and amazing view of the ocean! General Manager, Director General at Hotelito Azul, responded to this review Thank you so muc…
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