Iberostar Waves Quetzal

97+ photos

Iberostar Waves Quetzal

Name: Iberostar Waves Quetzal
Address: Avenida Xaman Ha Lote Hotelero No. 2, Riviera Maya / Playa del Carmen, mexico
Telephone: 0204 505 9777
Rating: 4.5

riviera maya playa del carmen, mexico

About Iberostar Waves Quetzal

location

Ideal for beach holidaymakers and families, this hotel lies in Playa del Carmen, right by the sea.

facility

The hotel has a reception desk and features 350 rooms. Wireless internet access (no extra charge) is provided to guests. Guests can get more information about excursions at the tour desk. There are also a number of shops that make for great strolling and browsing. Guests arriving by car can park their vehicles in the car park. Further services include a babysitting service (for a fee), medical assistance, a laundry service, a hairdresser and a page service. 4 conference rooms are available for lectures, presentations and meetings.

rooms

Rooms are equipped with air conditioning and a fan. Most units have a sea view. Rooms have a double bed or a king-size bed. A safe and a minibar are also available. A telephone, a TV and WiFi (no extra charge) are provided as well. A hairdryer and a vanity mirror are provided in the bathrooms, which include a baby bath. For extra comfort in the bathrooms, guests are offered cosmetic products. 3 wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

sport

Whether in need of rest and relaxation or more activity, guests can swim a few lengths of one of the 4 outdoor pools, while children have a special swimming area just for them. Parasols and comfortable sun loungers are available on the sun terrace. The hot tub in the pool area promises pure relaxation. For those who wish to stay active while on holiday, the hotel offers tennis. The fitness rooms are perfect for a comprehensive workout. Various wellness options are available at the hotel, including a spa, a sauna, a hammam and massage treatments. Guests of all ages have the opportunity to enjoy a fun entertainment programme.

meals

The dining area includes 5 restaurants and a bar. All-inclusive can be booked. A delicious and varied buffet awaits guests at breakfast, lunch and dinner. The hotel also offers snacks. For guests, alcoholic and non-alcoholic drinks are included.

Amenities at Iberostar Waves Quetzal

Facilities (15)

Air conditioning24-hour receptionCurrency ExchangeShopsConference RoomInternet accessRoom ServiceLaundry ServiceKids ClubPlaygroundPetsLaundryParkingSmoke detectorWifi

Beauty and Spa (2)

SpaSteam and Sauna

Building Information (1)

Garden (m²)

Common Area (1)

Sun Deck

Distances (1)

Beach

Family and Kids (1)

Childcare service

General Services (6)

ConciergeDoctor on callLuggage storageMultilingual StaffPool/ Beach towelsWheelchair

Hotel Type (1)

Family-friendly Hotel

Hygiene (3)

Contactless check-in/-outGym/ Fitness centreFirst-aid services

Meals (6)

Breakfast BuffetBreakfast ServedContinental BreakfastBarCafeRestaurant

Outdoor Activities and Sports (1)

Snorkelling

Room Facilities (4)

HairdryerMinibarTVRoom service

Shopping (1)

Souvenir shop

Sport/Entertainment (9)

Outdoor Pool(s)Swimming PoolSaunaDivingWindsurfingGymBilliards/SnookerTennisEvents

Transfers (2)

Airport TransfersShuttle Service

Location

Playacar, Riviera Maya / Playa del Carmen, Mexico

Avenida Xaman Ha Lote Hotelero No. 2

Nearest airport60km

Nearest beach0 m

What's nearby

Nearest beach0 m
City centre4km
Nearest airport60km

Check-in from 3:00 PM · Check-out by 12:00 PM

Playacar, Riviera Maya / Playa del Carmen, Mexico

Avenida Xaman Ha Lote Hotelero No. 2

Nearest airport60km

Nearest beach0 m

What's nearby

Nearest beach0 m
City centre4km
Nearest airport60km

Check-in from 3:00 PM · Check-out by 12:00 PM

User Rating & Reviews

4.5

Excellent

9321 reviews

Value
Rooms
Cleanliness
Service

Excellent6285
Very Good2058
Average599
Poor219
Terrible160

Recent Reviews: 9321

User: Ugo C
Trip type: Family
Good fun for the whole family
The location of the resort is just a few minutes south of Playa del Carmen and about an hour south of the airport, so plan accordingly. The hotel is divided in two, with each half of it having its own style and décor. The pools are big and clean, the restaurants are plentiful and the food delicious. The rooms are clean and quiet, the staff is helpful and friendly. We had a blast with the activitie… The location of the resort is just a few minutes south of Playa del Carmen and about an hour south of the airport, so plan accordingly. The hotel is divided in two, with each half of it having its own style and décor. The pools are big and clean, the restauran…
User: TrueCanucks
Trip type: Friends getaway
Just as expected - good hotel for price
User: Iwona N
Trip type: Couples
Great hotel
I agree the rooms are a bit dated, but it did not impact the experience in any way.they were still clean and comfortable. All staff was nice and supportive. Jungle surroundings, beach, facilities, all helped to create really good memories. Online Reputation Management, Owner at Iberostar Waves Quetzal, responded to this review Dear guest,Thank you so much for giving us the opportunity to host… I agree the rooms are a bit dated, but it did not impact the experience in any way.they were still clean and comfortable. All staff was nice and supportive. Jungle surroundings, beach, facilities, all helped to create really good memories. Online Reputation…
User: Sylwia L
Trip type: Family
The Hotel
The hotel is good when it comes to the rooms – they were always very clean and well maintained. The area around the hotel is absolutely beautiful and breathtaking. A big plus for cleaning the seaweed on the beach every day.Unfortunately, the service is very inconsistent. Some staff members are friendly and helpful, but others are quite unpleasant – even tipping doesn’t always make a difference. I… The hotel is good when it comes to the rooms – they were always very clean and well maintained. The area around the hotel is absolutely beautiful and breathtaking. A big plus for cleaning the seaweed on the beach every day.Unfortunately, the service is very in…
User: Camille B
Trip type: Family
Amazing stay!!! Beautiful hotel

What our customers say

Trustpilot

Deals newsletter

Deals and travel inspiration

Weekly in your inbox — handpicked package deals and price drops before they sell out.

Our Privacy Policy