


97+ photos
Ideal for beach holidaymakers and families, this hotel lies in Playa del Carmen, right by the sea.

Avda. Xaman-Ha, Lote Hotelero No 2
Check-in from 3:00 PM · Check-out by 12:00 PM

Avda. Xaman-Ha, Lote Hotelero No 2
Check-in from 3:00 PM · Check-out by 12:00 PM
Excellent
11393 reviewsUser: Backara
Trip type: Friends getaway
Amazing hotel, but the ocean wasn't good
Everything was great at the hotel—the room, the food, and the drinks. The resort had a beautiful layout, and it was lovely to see so much interesting wildlife around the property.The only downside was the large amount of sargassum that accumulated in huge piles along the beach. We had to walk over the piles to reach the clean water, which was quite unpleasant and unfortunately took away from the v… Everything was great at the hotel—the room, the food, and the drinks. The resort had a beautiful layout, and it was lovely to see so much interesting wildlife around the property.The only downside was the large amount of sargassum that accumulated in huge pile…
User: Kruthika R
Trip type: Family
Fraud certificate/membership
The resort itself is pretty okay. But do not trust the certificate they try to sell during your stay. They will schedule a meeting during luring you to a free spa secive or a credit you can use for other services in the resort. Go attend the meeting but do not buy any of the certificates they are trying to sell. They get you to pay for these upfront and give you rooms that are basic. A lot of time… The resort itself is pretty okay. But do not trust the certificate they try to sell during your stay. They will schedule a meeting during luring you to a free spa secive or a credit you can use for other services in the resort. Go attend the meeting but do not…
User: Fun T
Trip type: Family
Best Resort Experience
This was probably the best resort I have been to compared to. The layout is amazing and nature is everywhere. The beach was also really nice. Seaweed issue are a given but they clean it up every single day. Service was top notch, food was top tier and the bartender Edgar made the BEST drinks in the entire resort. 10/10 recommend Online Reputation Management, Owner at Iberostar Waves Tucan, resp… This was probably the best resort I have been to compared to. The layout is amazing and nature is everywhere. The beach was also really nice. Seaweed issue are a given but they clean it up every single day. Service was top notch, food was top tier and the bart…
User: Temaruata M
Trip type: Family
Embracing the mexican culture and lots of wild life on premisses
We have been coming to this hotel since 2011 and love it.I have taken a star because food could use some help although it has been been than previous years.If you have kids, the star club is a loving place for them to be at and they have different activities and shows daiily.PILAR , KAREN , JESSIE AND NICOLE ARE TUELY GEMS.Never felt more confortable and they have great comunication.At the restaur… We have been coming to this hotel since 2011 and love it.I have taken a star because food could use some help although it has been been than previous years.If you have kids, the star club is a loving place for them to be at and they have different activities a…
User: Jesse J
Trip type: Family
Great Resort
We just returned from an awesome trip at Iberostar Waves Tucan.Here are my two cents I like to see as a family:Beach- Best one I’ve been to in Mexico. Nice, soft, white sand. Ocean was clear and all kinds of blue. Beautiful. Pool- There are a few shallow areas but the pool is generally quite deep. Wasn’t an issue for us as our kids are good swimmers but this could be concerning for those who can’t… We just returned from an awesome trip at Iberostar Waves Tucan.Here are my two cents I like to see as a family:Beach- Best one I’ve been to in Mexico. Nice, soft, white sand. Ocean was clear and all kinds of blue. Beautiful. Pool- There are a few shallow areas…
Weekly in your inbox — handpicked package deals and price drops before they sell out.
Our Privacy Policy