Illusion Boutique Hotel

58+ photos

Illusion Boutique Hotel

Name: Illusion Boutique Hotel
Address: 8th St North, Riviera Maya / Playa del Carmen, mexico
Telephone: 0204 505 9777
Rating: 4.4

riviera maya playa del carmen, mexico

About Illusion Boutique Hotel

location

This hotel is situated in the centre of the tourist resort of Playa del Carmen with numerous shopping and entertainment facilities nearby. The wide sandy beach is also just a few minutes away on foot. A central bus stop may be found approximately 700 m from the hotel, whilst Cancún international airport is around 45 km away.

facility

The hotel welcomes guests in a 3-storey building with a lift and 41 rooms. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a library. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a 24-hour security service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area.

rooms

Rooms are equipped with air conditioning and a fan. Guests can relax and enjoy the sea views from the balcony or private terrace of some rooms. The rooms have a queen-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a microwave. Other amenities available include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. A hairdryer and a vanity mirror are available in the bathrooms, which are equipped with a shower and a bathtub. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Wheelchair-friendly rooms can be booked. The hotel has family rooms, non-smoking rooms and smoking rooms.

sport

A dip in the refreshing outdoor pool is not to be missed. Even on grey days, guests can always go for a swim in the indoor pool. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. Refreshing drinks are served at the poolside snack bar. Those who wish to stay active while on holiday can enjoy on-site golf. For a fee, cycling/mountain biking is also available. With snorkelling and diving available, the hotel also caters to water sports enthusiasts. Yoga and aerobics or, for a fee, a gym, are among the sport and leisure options available. There is a wellness area with a spa, a sauna and a solarium and, for an additional fee, a steam bath and massage treatments. Entertainment options and leisure facilities include a dance club and a nightclub.

meals

Various dining options are available, including a non-smoking restaurant, a dining room, a breakfast room, a café and a bar. A continental breakfast and lunch are served every day. Special culinary options, such as diet meals, are also available. In addition, special catering options and snacks are available.

Amenities at Illusion Boutique Hotel

Facilities (12)

Air conditioningLobby24-hour receptionCurrency ExchangeRoom ServiceElevator/ LiftIroning servicesLaundryParkingSmoke detectorSmoking roomsWifi

Beauty and Spa (1)

Massage

Building Information (2)

Garden (m²)Adults-only hotel

Common Area (3)

LibraryOutdoor FurnitureSun Deck

Distances (1)

Beach

General Services (6)

ConciergeLuggage storageMultilingual StaffPool/ Beach towelsWake-up Call / ServiceWheelchair

Hygiene (4)

Contactless check-in/-outProtective equipment for employeesPackaged mealsFirst-aid services

Meals (6)

Breakfast BuffetBreakfast ServedContinental BreakfastBarCafeRestaurant

Room Facilities (10)

ShowerBathtubHairdryerMinibarSafeTVClosetMosquito NetRoom serviceToiletries

Security (2)

Fire extinguishersSecurity Guard

Sport/Entertainment (3)

Outdoor Pool(s)Swimming PoolTanning Studio/Solarium

Transfers (2)

Airport TransfersShuttle Service

Location

Playa del Carmen, Riviera Maya / Playa del Carmen, Mexico

8th St North

What's nearby

Public Transport700m

Check-in from 3:00 PM · Check-out by 12:00 PM

Playa del Carmen, Riviera Maya / Playa del Carmen, Mexico

8th St North

What's nearby

Public Transport700m

Check-in from 3:00 PM · Check-out by 12:00 PM

User Rating & Reviews

4.4

Very Good

2338 reviews

Value
Rooms
Cleanliness
Service

Excellent1407
Very Good630
Average159
Poor76
Terrible66

Recent Reviews: 2338

User: simone n
Trip type: Couples
Great Location, Great Service, Great Experience
We had a really great experience at this hotel. The place is beautiful, in a very nice location, and everything was kept very clean. A special mention to the cleaning ladies, who did a wonderful job every day, the room was always spotless and well taken care of.Our room initially didn’t have a safe or a fridge, but once we mentioned it, the staff quickly helped us and provided both, which we reall… We had a really great experience at this hotel. The place is beautiful, in a very nice location, and everything was kept very clean. A special mention to the cleaning ladies, who did a wonderful job every day, the room was always spotless and well taken care o…
User: Peter D
Trip type: Couples
OK place with room for improvement to become guest centric.
Ok'ish.Let's start with the positive or what just should be basics:- room gets cleaned every day- staff is friendly- new towels etc. can be requested- WiFi is goodNow the parts where improvement is required:1) Breakfast you cannot offer breakfast and let everyone wait almost an hour every day... (due to not having enough space for guests)Just some ideas: Prepare tea and coffee in advance and let t… Ok'ish.Let's start with the positive or what just should be basics:- room gets cleaned every day- staff is friendly- new towels etc. can be requested- WiFi is goodNow the parts where improvement is required:1) Breakfast you cannot offer breakfast and let every…
User: Trail32352116812
Trip type: Solo travel
ممتازة جدا
The most beautiful games I have ever enjoyed in my life in those beautiful places that I visited through this page, and it was of course a more than wonderful experience. I want to play again with my familyThe most beautiful games that I have enjoyed in my life in those beautiful places that I visited through this page, and it was of course a more than wonderful experience. I want to play again wi… The most beautiful games I have ever enjoyed in my life in those beautiful places that I visited through this page, and it was of course a more than wonderful experience. I want to play again with my familyThe most beautiful games that I have enjoyed in my lif…
User: C3808BIflavioc
Trip type: Couples
thieves, delapidated and disgusting hotel
Not only is the hotel in disrepair but downright dangerous with ( police tape) holding the railings together on the top floor. The non functional elevator serves as a rat habitat. The bed bugs are amazing and long lasting fun on your feet and ankles weeks after our stay is over. The pool which looks amazing is only 15 inches deep, 20x12 feet. Lastly "the crème de la crème" is that the hotel manage… Not only is the hotel in disrepair but downright dangerous with ( police tape) holding the railings together on the top floor. The non functional elevator serves as a rat habitat. The bed bugs are amazing and long lasting fun on your feet and ankles weeks afte…
User: E6937WKflavioc
Trip type: Couples
TRAVELOCITY, EXPEDIA, BOOKINGS, AND ALL OTHERS ! SAVE YOUR REPUTATION AND TAKE THIS ESTABLISHMENT OFF OF YOUR SITES
It is absolutely mind boggling that this " So Called Hotel"is still listed on every 3rd party platform !!!!! THEY ARE THIEVES !!!!!!!!!! The only thing guarneteed is that "YOU WILL BE ROBBED " and then you will be up all night thinking about which one of these employees did it , because Senor Frogs is your neighbor and they shut down at exactly 3am.!!!!!! Every other review is that someone was rob… It is absolutely mind boggling that this " So Called Hotel"is still listed on every 3rd party platform !!!!! THEY ARE THIEVES !!!!!!!!!! The only thing guarneteed is that "YOU WILL BE ROBBED " and then you will be up all night thinking about which one of these…

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