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Homemexico

Impression Moxche by Secrets

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Impression Moxche by Secrets

locationRiviera Maya Norte, Riviera Maya / Playa del Carmen, Mexico

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About Impression Moxche by SecretsAbout Impression Moxche by Secrets

location

This hotel is located in Playa del Carmen, right on the beach.

facility

The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, a safe and a cash machine ensure a comfortable stay. Wireless internet access (no extra charge) is provided in public areas. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Parking spaces are available to guests travelling by car (no extra charge). Other services include a 24-hour security service, a car hire service, medical assistance, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Bicycle storage is available to guests. There is a bike hire service as well. Complimentary newspapers are available.

rooms

Rooms are equipped with air conditioning and a fan. Guests can enjoy the sea view from a balcony or terrace. Rooms have a double bed or a king-size bed. A safe and a minibar are also available. Guests will also find a tea/coffee station included among the standard features. Further amenities include an ironing set and a trouser press. A telephone, a TV and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror and bathrobes are provided. The hotel has non-smoking rooms.

sport

The outdoor pool complex provides invigorating refreshment. Sun loungers and parasols are available on the sun terrace. Refreshing drinks are served at the poolside snack bar. The wide range of activities offered at the hotel ensures that there is something new to do every day, including tennis, beach volleyball, golf and fishing. With windsurfing, catamaraning, kayaking, snorkelling, diving and aquafit available, fans of water sports will have plenty to choose from. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards, yoga and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon and massage treatments. Additional leisure activities include an entertainment programme, live music, a dance club and a nightclub.

meals

Dining facilities include a restaurant, a café and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. All-inclusive can be booked. All-inclusive holidaymakers enjoy special extras like snacks, in addition to a wide selection of alcoholic and non-alcoholic beverages and a complimentary minibar. Breakfast, lunch and dinner will satisfy appetites big and small. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Amenities at Impression Moxche by Secrets Amenities at Impression Moxche by Secrets

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Nightclub

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      Theatre

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      All inclusive

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Aqua aerobics

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      Beach Volleyball

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      Billiards/Snooker

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      Catamaran

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      Diving

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      Golf

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      Gym

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sailing

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Table Tennis

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      Tennis

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      Windsurfing

LocationLocation

Map preview

Around this property:

Centre

7000 m

Airport

40000 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

3877

Very Good

423

Average

227

Poor

132

Terrible

127

Recent Reviews: 4786

  • User:Julie M

    Trip type:

    Not worth the hype

    rating26 Jun 2026

    The level of service was not five star. While the grounds had potential to be beautiful, there was quite a bit of construction going on and buildings that seem to be in Need of repair. The pretty instagram worthy hammocks at the wading pools were ripped and smelled of mildew. The concierge service was horrible. The level of service was Three stars with the exception of housekeeping and the pool servers. Our room also had the slight smell of animals. Not sure if we were in a pet friendly room or what. We won’t be back

  • User:Brittany A

    Trip type:

    girls trip

    rating26 Jun 2026

    Overall, we had a great girls trip! The resort was beautiful, the atmosphere was fun, and we made so many amazing memories. The food and drinks were good, and most of the staff were friendly and accommodating. There were a few things that could definitely be improved, like wait times and some inconsistencies with service, but nothing that completely took away from the experience. If you're looking for a relaxing getaway with friends, it's definitely worth considering. We had a wonderful time and would leave with more good memories than complaints

  • User:tracey_harte123

    Trip type: Couples

    Couples

    rating23 Jun 2026

    Everything about it was great - staff were amazing - hardworking staff and always so pleasant despite the heat and the fact it was nearly fully booked ! - biggest tip I have is don’t look at any Facebook groups- I read them before I went and was really worried - I’ve come to the conclusion people just like to complain! Brilliant resort! Rene Rivera, Promocionar at Secrets Moxche Playa del Carmen, responded to this review Thank you so much for your wonderful review!We're delighted to know you had such a fantastic stay and that our team's dedication and genuine hospitality made such a positive impression. Your kind words mean a great deal to all of us, especially knowing you noticed their hard work and warm service, even during such a busy season.We're also glad you experienced for yourself what makes Moxché so special. We truly appreciate you encouraging future guests to form their own opinions and create their own memories.It was a pleasure to welcome you, and we look forward to making your next visit just as memorable.

  • User:Eric O

    Trip type: Family

    Fantastic

    rating23 Jun 2026

    Room were fantastic, staff was incredibly helpful and friendly. Sergio, Ari, Sandy, Ilse, Axel, Joram, Jamie, Gloria, Roxanne. 10/10!! Rene Rivera, Promocionar at Secrets Moxche Playa del Carmen, responded to this review Thank you very much for your kind review.We are delighted to hear that you enjoyed our rooms and found our staff to be helpful and friendly throughout your stay. Your recognition of Sergio, Ari, Sandy, Ilse, Axel, Joram, Jamie, Gloria, and Roxanne truly means a great deal to us. They will be very pleased to know they contributed to making your experience a 10/10.We sincerely appreciate your feedback and look forward to welcoming you back for another fantastic stay.Warm regards,

  • User:Kelly T

    Trip type: Couples

    Great people! Amazing personalities and so fun. They were amazing and deserve a raise for how well they interacted!

    rating23 Jun 2026

    Sergio,aranza,ilse,Miguel, Regina and joram Rene Rivera, Promocionar at Secrets Moxche Playa del Carmen, responded to this review Thank you very much for your wonderful feedback.We are delighted to hear that Sergio, Aranza, Ilse, Miguel, Regina, and Joram made such a positive impression during your stay. Their vibrant personalities and genuine enthusiasm are truly what create memorable and fun experiences for our guests.Your kind recognition of their efforts means a great deal, and we will be sure to share your comments with them. It will certainly motivate them to continue delivering exceptional service.We truly appreciate your review and hope to have the pleasure of welcoming you back again soon.Warm regards,

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