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Los Itzaes Hotel

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Los Itzaes Hotel

locationPlaya del Carmen, Riviera Maya / Playa del Carmen

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About  Los Itzaes HotelAbout Los Itzaes Hotel

Location

Located at the heart of the charming holiday resort of Playa del Carmen just 150 m from the nearest sandy beach, this hotel lies within a few paces of the famous 5th Avenue where a diverse selection of cosy bars, stylish restaurants, cafés, nightclubs and traditional boutiques are to be found. Links to the public transport network are also just a few paces away (about 400 m).

Facility

Guests can enjoy the pleasant ambience of one of the 16 rooms, including junior suites, 4 single rooms and 11 double rooms. English- and French-speaking staff at the 24-hour reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a car hire service, medical assistance, a transfer service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service gives guests the opportunity to explore the surrounding area independently.

Rooms

Rooms are equipped with air conditioning and a fan. Some rooms include a balcony. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. A safe and a minibar are also available. A refrigerator and a mini fridge are standard features. Further amenities include an ironing set and a trouser press. A telephone, a television with satellite/cable channels and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms include a hairdryer and are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. The hotel has non-smoking rooms.

Sport

The outdoor pool complex provides invigorating refreshment. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The hot tub in the pool area promises pure relaxation. For guests who wish to keep active, cycling/mountain biking and golf are available. Water sports on offer include diving or, for a fee, windsurfing and snorkelling. The fitness rooms are perfect for a comprehensive workout. A spa and solarium are available in the wellness area.

Meals

Various dining options are available, including a non-smoking restaurant, a café and a bar. A fortifying breakfast is served daily.

Payment

The following credit cards are accepted: American Express, VISA, JCB and MasterCard.

 Amenities at Los Itzaes Hotel Amenities at Los Itzaes Hotel

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Diving

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      Golf

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      Jacuzzi

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sun loungers

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      Sun terrace

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      Swimming Pool

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      Tanning Studio/Solarium

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      Windsurfing

LocationLocation

Map preview

Around this property:

Beach

150 m

Public Transport

400 m

Golf Course

3 km

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

162

Very Good

73

Average

13

Poor

2

Terrible

6

Recent Reviews: 256

  • User:Maharani-ha

    Trip type: Family

    Centrally located and very clean

    rating17 Feb 2024

    The location was perfect! Everything was extremely clean, large rooms and friendly staff. Really good base to walk around Playa del Carmen and travel to other towns. The hotel is a bit old but still...
  • User:Lesa1444

    Trip type: Family

    Fantastic, as always

    rating22 Sept 2023

    Second time staying here and again my stay was perfect. This is a great off the radar hotel to base yourself when staying in Playa Del Carmen. Not only is it very affordable, but it has everything...
  • User:Diane F

    Trip type: Couples

    Nice but noisy at night.

    rating22 Mar 2023

    The hotel itself is quite nice and very clean. A bit rundown but I think that only adds to the rustic charm of it. The staff is very friendly and only a few of them speak English which is fine. The...
  • User:Lesa1444

    Trip type: Solo travel

    Exceptionally clean

    rating16 Jan 2022

    This hotel is very well located 2 mins walk from the beach and about 5 minutes from the main ADO bus station. I personally found the hotel quiet enough. You will hear some music at times for other...

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