Moon Palace The Grand - Cancun

This beach hotel is located in Cancun.

The resort has a lift and features 4060 rooms, including 2031 double rooms. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The resort has a range of facilities for guests with disabilities. The resort has wheelchair-accessible facilities. There are a number of shops, including a supermarket and souvenir shop. The grounds of the resort feature a playground and a lovely garden. Additional amenities include a newspaper stand, a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, 24-hour room service, a laundry service, a hairdresser and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. The business centre is on hand for guests' business requirements and provides a fax machine.

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. Rooms have a double bed or a king-size bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. There is also an ironing set and a trouser press. A telephone, a television with satellite/cable channels, a radio, a stereo system, a CD player, a DVD player, a games console and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests can take advantage of the nightly turndown service. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer and bathrobes are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The resort has family rooms and non-smoking rooms.

There are indoor and outdoor pools and a children's swimming area. Pure relaxation in the hot tub, fun on the waterslide and refreshing drinks at the pool bar – guests will experience just how rich and varied a day in the water can be. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The resort offers an extensive outdoor sports programme, including cycling/mountain biking, tennis, beach volleyball, basketball, crazy golf, golf, fishing and horse riding. With snorkelling, diving and water aerobics available, the resort also caters to water sports enthusiasts. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards, darts, bowling, yoga and aerobics. Various wellness options are available at the resort, including a spa, a sauna, a steam bath, a beauty salon, massage treatments and a solarium. Leisure facilities include an entertainment programme, a kids' club, live music, a dance club and a nightclub.

Dining facilities include a restaurant, a café and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. All-inclusive is offered as a catering option. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals and children's meals can be prepared on request. The resort also offers special catering options. The show cooking is a particularly special attraction. For guests, alcoholic beverages are included.