Naay Tulum Curamoria Collection

Tulum, Riviera Maya / Playa del Carmen

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About Naay Tulum Curamoria Collection About Naay Tulum Curamoria Collection

Location

This hotel is located in Tulum.

Facility

This hotel has a lift and a reception desk. Services such as a baggage storage service and a safe ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Parking spaces are available to guests travelling by car. Other services include a 24-hour security service, medical assistance, a transfer service, room service and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available.

Rooms

Air conditioning ensures that rooms maintain comfortable temperatures. Rooms have a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. There is also an ironing set and a trouser press. A telephone, a television with satellite/cable channels and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The hotel has family rooms and non-smoking rooms.

Sport

The outdoor pool complex provides invigorating refreshment. A sun terrace, sun loungers, and parasols are available. The pool bar serves a selection of refreshing drinks. There are many ways to relax or stay active at the hotel, including golf, a spa, a sauna, massage treatments and a solarium.

Meals

The dining area includes a restaurant and a bar. A continental breakfast guarantees a great start to the day. Staff are also happy to provide children's meals.

Amenities at Naay Tulum Curamoria Collection

Facilities
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  Air conditioning
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  Bar(s)
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  Bicycle Cellar
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  Bicycle Hire
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  Car Park
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  Hotel Safe
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  Lifts
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  Medical Assistance
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  Restaurant(s)
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  Room Service
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  TV Room
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  Wifi
Hygiene
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  Contactless check-in/-out
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  Contactless payment
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  Contactless room service
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  Enhanced cleaning programme
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  Hand sanitiser
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  Health checks on staff
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  Housekeeping only upon request
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  Hygiene training for staff
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  Mandatory mask-wearing
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  Medical teleconsultation
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  No high-touch furnishings
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  No high-touch furnishings in public areas
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  Packaged meals
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  Protective equipment for employees
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  Protective equipment for guests
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  Protective hygiene screens
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  Protective masks for guests
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  Sanitiser dispenser
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  Social distancing regulations
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  Time interval between room bookings
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  Use of commercially available disinfectants
Meals
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  Continental Breakfast
Sport/Entertainment
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  Golf
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  Massage
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  Number of Pools
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  Outdoor Pool(s)
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  Parasols
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  Sauna
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  Sun loungers
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  Sun terrace
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  Tanning Studio/Solarium

Location

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

243

Very Good

Average

Poor

Terrible

Recent Reviews: 333

User:HugoR755
Trip type: Friends getaway
Great experience
25 Feb 2025
The hotel is great (the building is new and it has spacious and clean room, nice rooftop pool and friendly staff) and is in a great location, close to a few nice restaurants and within walking distance to the city center. Totally recommended!
User:Gabriel S
Trip type: Couples
Kindness
19 Jan 2025
Once again the staff at Naay elevated our experience. Last night I realized I had lost my Armani glasses. In minutes Cristopher the manager came to the rooftop, found us and returned them. Next level. Kindness from staff was real. Omar the concierge, really came through in helping us book a reservation and finding us a phenomenal beach that wasn’t over the top price wise. These Naay employees made our trip.
User:Jorge A
Trip type:
Tulum
31 Oct 2024
The jewel of Tulum after few days now we get what’s all the fuss is all about. The Naay Tulum Hotel is the perfect place to stay and enjoy specially the cenotes and the Beaches. Both are short drive and beautiful the hotel staff are good in assisting all your needs. The Hotel is compared to Cancun Hotel but rooms are very spacious and clean. We highly recommend this Hotel if you’re planning to visit Tulum. JA
User:Nerissa T
Trip type: Couples
Awesome hidden gem - will definitely return
03 Sept 2024
This property is a gem! From our check-in experience with Christopher, Omar & Jesus - to the amazing rooftop restaurant team Primo, Jorge, and Rodrigo we had an awesome stay. Clean, elegant & quiet. The front desk team - including Ivan - went above and beyond!
User:threewishes24
Trip type: Friends getaway
Loved Naay!
27 Aug 2024
I arrived a day early for a bachelorette party and so I booked a room at Naay through Expedia, and it was fabulous. The room was spacious and clean, the staff was friendly and accommodating. Plus it has a lovely rooftop pool and restaurant with reasonable prices.Then the Airbnb we were supposed to stay in didn't work out after a night (let's just say there were some issues) and I'm grateful the entire party was able to check into the hotel for two nights and i could vouch for the hotel. It felt like a homecoming --all the staff were like, "welcome back!" haha.While they're not on the beach, they have a deal with some beach clubs so you can use their facilities as long as you meet a minimum. I would definitely stay here again.

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Naay Tulum Curamoria Collection

Location

Facility

Rooms

Sport

Meals

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