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About One Playa Del Carmen
The hotel enjoys a privileged location halfway between Cancún and Tulum. Located in Playa del Carmen, just around 100 m from the town centre, guests can find bars, restaurants, handicraft shops, and more within a few minutes' walk. The beach is just some 250 m away. Cancún is around 68 km away, Xcaret is some 6 km away, Xel-Ha is around 54 km away and Tulum roughly 63 km away. Cancún International Airport is around 60 km from the hotel.
The hotel welcomes guests in a 2-storey building with 2 lifts and 108 non-smoking rooms. The reception desk is open round the clock. A cloakroom, baggage storage service, safe and currency exchange service are available. Wireless internet access allows guests to stay connected while on holiday. The hotel has wheelchair-accessible facilities. Guests arriving by car can park their vehicles in the car park. Other services include medical assistance, a laundry service and a coin-operated laundry.
Rooms are equipped with air conditioning and adjustable central heating. A safe and a desk are also available. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels and WiFi are provided as well. A hairdryer and a telephone are provided in the bathrooms, which include a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms.
Water sports enthusiasts are offered diving. A casino offers additional entertainment.
Dining facilities include a non-smoking restaurant, a dining room and a breakfast room. Bed and breakfast can be booked.
The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.
Amenities at One Playa Del Carmen
Facilities
24-hour reception
Air conditioning
Car Park
Casino
Cloakroom
Conference Room
Currency Exchange
Hotel Safe
Laundry Facilities
Laundry Service
Lifts
Medical Assistance
Pets
Restaurant(s)
Restaurant(s) with non-smoking area
Wifi
Hygiene
Contactless check-in/-out
Contactless payment
Contactless room service
Enhanced cleaning programme
Hand sanitiser
Health checks on staff
Mandatory mask-wearing
Packaged meals
Protective equipment for employees
Protective equipment for guests
Protective hygiene screens
Protective masks for guests
Social distancing regulations
Time interval between room bookings
Use of commercially available disinfectants
Sport/Entertainment
Diving
Location

Around this property:
Shopping opportunities
100 m
Tourist Centre
100 m
City Centre
100 m
Beach
250 m
Sea
300 m
User Rating & Reviews
Excellent
429
Very Good
386
Average
107
Poor
34
Terrible
50
Recent Reviews: 1006
User:mabu26
Trip type: Couples
Short stays
21 Dec 2021
User:ValNotes
Trip type: Friends getaway
Ok to spend a night or two.
08 Dec 2021
User:William F
Trip type: Solo travel
Noisy A/C and no hot water
29 Sept 2021
User:Irlanda21
Trip type:
Clean, convenient and friendly
16 Feb 2020