


145+ photos
This resort is located about 3 km from the centre of Playa del Carmen.

Paseo Xaman Ha, Lt.1, Playacar
Check-in from 3:00 PM · Check-out by 12:00 PM

Paseo Xaman Ha, Lt.1, Playacar
Check-in from 3:00 PM · Check-out by 12:00 PM
Excellent
1702 reviewsUser: Explorer15019994773
Trip type: Couples
Amazing
Amazing creative food/ drinks. Top Notch customer service. A unique experience created for the guests that I haven’t seen anywhere else Palmaïa - The House of AïA, Marketing at Palmaia - The House of AiA, responded to this review Dear Explorer15019994773,Thank you for your kind words and for choosing Palmaïa – The House of AïA. We’re truly happy to know the experience felt so unique, and that… Amazing creative food/ drinks. Top Notch customer service. A unique experience created for the guests that I haven’t seen anywhere else Palmaïa - The House of AïA, Marketing at Palmaia - The House of AiA, responded to this review Dear Explorer15019994773,…
User: YasminFerdous
Trip type: Solo travel
I am coming 100% back!
I’ve stayed at many beautiful resorts around the world, but Palmaïa offers something far beyond luxury accommodations and stunning surroundings.From the moment I arrived, there was a sense of calm, intention, and genuine care that permeated every aspect of the experience. The property itself is breathtaking… lush, peaceful, and seamlessly connected to nature. But what truly sets Palmaïa apart is i… I’ve stayed at many beautiful resorts around the world, but Palmaïa offers something far beyond luxury accommodations and stunning surroundings.From the moment I arrived, there was a sense of calm, intention, and genuine care that permeated every aspect of the…
User: Samantha A
Trip type: Couples
Plant-based resort perfection
Palmaia is plant-based resort perfection. Perfectly curated and designed with the guest in mind. The food is 10 stars! The customer service is 10 stars! The staff is incredible. Many of whom have worked there for many years, which says a lot about how they are treated. Everyone is genuinely happy and it shows. The amenities and classes are a wonderful addition to an already amazing resort. The roo… Palmaia is plant-based resort perfection. Perfectly curated and designed with the guest in mind. The food is 10 stars! The customer service is 10 stars! The staff is incredible. Many of whom have worked there for many years, which says a lot about how they are…
User: Laura U
Trip type: Business
Incredible
Incredible experience. The resort is beautiful and incorporated into nature unlike any other. Oscar provided a tour of the grounds upon arrival and along with Kasandra was available throughout the week to help and inspire. The food was nourishing and delicious. And the yoga, breathing and other activities are beautiful and healing food for the soul. Deep stretch with Angel was amazing. Palmaïa… Incredible experience. The resort is beautiful and incorporated into nature unlike any other. Oscar provided a tour of the grounds upon arrival and along with Kasandra was available throughout the week to help and inspire. The food was nourishing and delicious…
User: Gina B
Trip type: Solo travel
Personalization was promised, assumptions were delivered
I spent weeks researching Palmaïa and was prepared to book a seven-night stay. What ultimately stopped me was not the property itself, but the communication, inconsistency, and lack of accountability I encountered throughout the process.I am not a traveler who books impulsively. I do extensive due diligence before spending thousands of dollars on a trip, particularly when the resort markets itself… I spent weeks researching Palmaïa and was prepared to book a seven-night stay. What ultimately stopped me was not the property itself, but the communication, inconsistency, and lack of accountability I encountered throughout the process.I am not a traveler who…
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