Paradisus Playa del Carmen - Riviera Maya

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Paradisus Playa del Carmen - Riviera Maya

Name: Paradisus Playa del Carmen - Riviera Maya
Address: 5ª Avenida, Playa del Carmen, Riviera Maya / Playa del Carmen, mexico
Telephone: 0204 505 9777
Rating: 4.5

riviera maya playa del carmen, mexico

About Paradisus Playa del Carmen - Riviera Maya

location

This hotel is situated in a stunning little bay within walking distance of beaches, 5 minutes on foot from the town centre of Playa del Carmen and from Playa Esmeralda beach, and a 15-minute walk from Playa del Carmen beach. It lies near an extraordinary variety of attractions such as Playa del Carmen’s 5th Avenue (about 1.5 km), Akumal (about 3.5 km), Xcaret (roughly 6 km), and Xel-Ha. It is also very close to famous Mayan archaeological sites such as Tulum (some 70 km), Chichen Itza and Coba. It lies approximately 45 minutes’ drive from Cancún International Airport.

facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a cash machine. Wireless internet access allows guests to stay connected while on holiday. The souvenir shop gives guests the opportunity to bring home mementos of their holiday. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the car park. Further services include a 24-hour security service, a babysitting service, a transfer service, 24-hour room service, a hairdresser, a page service and a hotel doctor.

rooms

Air conditioning ensures that rooms maintain comfortable temperatures. Rooms have a double bed or a king-size bed. Children's beds can be requested for younger guests. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. Other features include a telephone, a flatscreen television with cable channels and WiFi (no extra charge). A turndown service provides guests with additional comfort in the evening hours. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a whirlpool bath. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked.

sport

While the adults swim a few laps in the outdoor pool, children can enjoy splashing about in their own swimming area. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including a gym, a spa, a beauty salon and massage treatments. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

meals

Various dining options are available, including a non-smoking restaurant, a café and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. All-inclusive is offered as a catering option.

Amenities at Paradisus Playa del Carmen - Riviera Maya

Facilities (20)

Air conditioningLobbyCurrency ExchangeShopsNightclubConference RoomInternet accessRoom ServiceLaundry ServiceKids ClubPlaygroundPetsElevator/ LiftLaundryNewspaperParkingSmoke detectorSmoking roomsWifiEV Charging Station

Beauty and Spa (3)

MassageSalonSpa

Building Information (1)

Garden (m²)

Business Center and Conferences (1)

Business Center

Common Area (4)

Game RoomOutdoor FurnitureReceptionSun Deck

Distances (1)

Beach

Family and Kids (1)

Childcare service

General Services (6)

ConciergeDoctor on callLuggage storageMultilingual StaffPool/ Beach towelsWake-up Call / Service

Hotel Type (1)

Family-friendly Hotel

Hygiene (5)

Contactless check-in/-outProtective equipment for employeesProtective equipment for guestsGym/ Fitness centreFirst-aid services

Indoor Activities and Sports (1)

Yoga

Meals (6)

Breakfast BuffetBreakfast ServedContinental BreakfastBarCafeRestaurant

Object Information (1)

Fax

Outdoor Activities and Sports (2)

SnorkellingWater sports

Payment (1)

ATM

Room Facilities (12)

ShowerBathtubHairdryerMinibarSafeTVBathrobesClosetFireplaceRoom serviceSlippersToiletries

Security (2)

Fire extinguishersSecurity Guard

Shopping (1)

Souvenir shop

Sport/Entertainment (10)

Indoor PoolOutdoor Pool(s)Swimming PoolSaunaDivingWindsurfingGymTennisEventsWater Park

Transfers (1)

Airport Transfers

Location

Playa del Carmen, Riviera Maya / Playa del Carmen, Mexico

5ª Avenida, Playa del Carmen

Nearest airport53km

Nearest beach0 m

What's nearby

Nearest beach0 m
City centre4km
Nearest airport53km

Check-in from 3:00 PM · Check-out by 12:00 PM

Playa del Carmen, Riviera Maya / Playa del Carmen, Mexico

5ª Avenida, Playa del Carmen

Nearest airport53km

Nearest beach0 m

What's nearby

Nearest beach0 m
City centre4km
Nearest airport53km

Check-in from 3:00 PM · Check-out by 12:00 PM

User Rating & Reviews

4.5

Excellent

18472 reviews

Value
Rooms
Cleanliness
Service

Excellent13541
Very Good2901
Average1074
Poor490
Terrible466

Recent Reviews: 18472

User: Mauricio M
Trip type: Couples
Great place!
It was a great experience, vacations were not as good, if we wouldn't reserved at Melia!Also a big thank you to Roberto Vado that was our concierge, he help us so much to conplete our experiencie there Hotel Manager, Owner at Paradisus Playa del Carmen - Riviera Maya, responded to this review Dear Mauricio,Please accept our sincere thanks for this kind feedback.It is wonderful to hear that yo… It was a great experience, vacations were not as good, if we wouldn't reserved at Melia!Also a big thank you to Roberto Vado that was our concierge, he help us so much to conplete our experiencie there Hotel Manager, Owner at Paradisus Playa del Carmen - Ri…
User: maytelopez5
Great family vacation
This hotel is awesome. It has great service, delicious food and good amenities. My kids loved the kid's club and water park!! Definitely coming back. Hotel Manager, Owner at Paradisus Playa del Carmen - Riviera Maya, responded to this review Dear Mayte,Thank you for letting us know your impressions.It is wonderful to hear that our team's attention, the dining options, and the resort facilitie… This hotel is awesome. It has great service, delicious food and good amenities. My kids loved the kid's club and water park!! Definitely coming back. Hotel Manager, Owner at Paradisus Playa del Carmen - Riviera Maya, responded to this review Dear Mayte,Th…
User: Rpaa320
Trip type: Family
Family vacations
User: Kristen R
Trip type: Friends getaway
Terrible Communication, Would not recommend for large parties
I am not sure why all of the reviews for this place are glowing based on my experience with this resort so far. I am planning my husband’s 40th birthday here in October and the communication is atrocious. No one has reached out to us about our family concierge package even though the other members of our 26 person party have heard from them. They were not able to offer any type of group package be… I am not sure why all of the reviews for this place are glowing based on my experience with this resort so far. I am planning my husband’s 40th birthday here in October and the communication is atrocious. No one has reached out to us about our family concierge…
User: Reena P
Trip type: Family
My vacation
Our experience has been terrible. Spa jacuzzi was dirty, leaves, brown and no jets on. There are bugs in the bed every night. No service by the pool. Not once did they all us for an order or drink. They don't play any party music (not allowed by management). No one informs you of any events or activities on a daily basis. Actually they tell you the wrong information. They told us circus on the fir… Our experience has been terrible. Spa jacuzzi was dirty, leaves, brown and no jets on. There are bugs in the bed every night. No service by the pool. Not once did they all us for an order or drink. They don't play any party music (not allowed by management). N…

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