Travelodeal
ATOL 11601ABTA P8297
Homemexico

Playacar Palace

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Playacar Palace

riviera maya playa del carmen, mexico

About Playacar Palace

location

This hotel lies directly beside fine sand Playa del Carmen and is just a few minutes walk from the centre where guests will discover many shopping and entertainment venues. The nearest links to the public transport network are about 200 m from the hotel and the ferry port for links to the island of Cozumel are to be found close by. Cancún is about 1 hour's drive away.

facility

rooms

sport

meals

Amenities at Playacar Palace

Facilities (18)

Air conditioningLobby24-hour receptionCurrency ExchangeShopsConference RoomRoom ServiceLaundry ServiceKids ClubPlaygroundPetsElevator/ LiftIroning servicesLaundryNewspaperParkingSmoking roomsWifi

Beauty and Spa (4)

Building Information (1)

Business Center and Conferences (1)

Common Area (2)

Distances (1)

Family and Kids (1)

General Services (5)

Hotel Type (1)

Hygiene (5)

Meals (5)

Object Information (1)

Outdoor Activities and Sports (1)

Payment (1)

Room Facilities (10)

Security (2)

Shopping (1)

Sport/Entertainment (10)

Transfers (1)

Location

Map preview
Playacar, Riviera Maya / Playa del Carmen, Mexico

Fracc.Playacar Bahia del Espiritu Santo

What's nearby

  • Public Transport200m
  • Golf Course1km

Check-in from 3:00 PM · Check-out by 12:00 PM

User Rating & Reviews

4.8

Excellent

3205 reviews
  • Value
  • Rooms
  • Cleanliness
  • Service
  • Excellent2796
  • Very Good245
  • Average80
  • Poor42
  • Terrible42

Recent Reviews: 3205

  • User: Lindsay L

    Trip type: Couples

    Zero communication

    We had reservations June 5 for my birthday trip. The resort apparently just down due to health violations, and we were never informed. I just happened to see a stranger’s post on Facebook about it. After spending over 4 hours on the phone going back and forth between agents, losing connection, having to call again and be put back on hold, passed around again being told by everyone we spoke to that…

  • User: tagreen60

    Trip type: Couples

    Won’t honor room type

    I’ve been a member for over 10 yrs and I made reservations for friends starting tomorrow, June 5th, at Playacar Palace. Unfortunately, the resort is still closed for health violations and the reservations I made were changed by the Company to Moon Palace - Sunrise. However, they won’t honor the Ocean View rooms I reserved and have told me in no uncertain terms they don’t care that I’m a member, th…

  • User: danadisneyfan

    Trip type: Couples

    Best Vacation!

    The service is impeccable! Top notch restaurants and bars. Ignacio and Marvin at the pool are very attentive. Juan and Jorge at the bars are awesome! Elvia, Israel, Alfredo, Yesenia, Decier, Benito, Hermin and many more Palace Resorts Management, Owner at Playacar Palace, responded to this review Dear danadisneyfan,Thank you for sharing your wonderful experience with us.We are thrilled to kno…

  • User: honeypops6

    Trip type: Couples

    My favorite resort

    Playacar Palace is my favorite palace resort and the reason is the people. Everyone seems to really love their job and the people they work with. Their joy is contagious! This is my third visit here and one of my most memorable due to the following staff:• Daniel of the Entertainment Staff, who doubled as the steward of the gym. When he is not hosting an activity, we would find him at the gym, wip…

  • User: SteveEssex_1961

    Trip type: Couples

    A Right Royal Rollercoaster Ride at the Palace

    From the highs of delicious dining to the lows of a sun-bed scramble, our stay at the Playacar Palace was a roller-coaster ride of Mexican mayhem. The hotel’s extremely welcome free shuttle from Cancun Airport to Playacar plus an efficient and speedy check-in resulted in a seamless arrival in our Superior Deluxe Ocean view room. Exactly as described on the tin, it was clean and spacious, albeit a…

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