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Residences At The Fives

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Residences At The Fives

locationPlaya del Carmen, Riviera Maya / Playa del Carmen

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About Residences At The FivesAbout Residences At The Fives

Location

This hotel is located in Playa del Carmen, right on the beach.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, a safe and a cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops, including a supermarket. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a newspaper stand and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms feature a kitchen and a bathroom, and air conditioning ensures just the right temperature. A balcony is among the standard features of some rooms. The rooms have a king-size bed and a sofa bed. Separate bedrooms are available. Extra beds can be requested. A safe and a minibar are also available. Additional features include a refrigerator and a tea/coffee station. A trouser press is provided for guests' convenience. A telephone, satellite television, a radio and WiFi (no extra charge) are provided as well. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. Bathrooms with wheelchair access can also be booked. The hotel has family rooms and non-smoking rooms.

Sport

The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The hotel offers an extensive outdoor sports programme, including cycling/mountain biking, tennis, beach volleyball, fishing and horse riding. With jet skiing, paddle boating, banana boat rides, canoeing, sailing, catamaraning, kayaking, snorkelling, diving and aquafit available, fans of water sports will have plenty to choose from. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon, massage treatments and a solarium. Leisure facilities include an entertainment programme, a kids' club, live music, a dance club and a nightclub.

Meals

Dining facilities include a restaurant, a dining room, a café and a bar. Catering options include half board and full board. Breakfast, lunch and dinner will satisfy appetites big and small. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The hotel accepts payment by MasterCard.

Amenities at Residences At The Fives Amenities at Residences At The Fives

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Garage

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      Hairdresser

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Newspaper kiosk

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      Nightclub

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      Playground

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Full Board

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Aqua aerobics

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      Banana Boat

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      Beach Volleyball

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      Canoe

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      Catamaran

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      Children's Pool

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      Cycling/Mountain Biking

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      Diving

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      Entertainment Programme

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      Golf

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      Gym

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      Horse Riding

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      Indoor Pool

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      Jacuzzi

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      Jet Skiing

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Pedalo

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      Sailing

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Table Tennis

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      Tanning Studio/Solarium

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      Tennis

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

334

Very Good

41

Average

24

Poor

10

Terrible

39

Recent Reviews: 448

  • User:Edarteche

    Trip type: Friends getaway

    The Fives, Impessive hotel in the middle ot¡f a maglar tropical jungle with access to the beach

    rating20 Apr 2026

    We stayed in April for a week stay at The Fives from Spain.Our experience is the following:Facilities: Beautifully designed and very well maintained, and you can walk thru it. There are 21 different villas surrounded by pools, bars and restaurants, with a manglar tropical jungle in the middle, so the sort feels like a tropical jungle. The wildlife is a highlight, especially the spider monkies, the nice coatis, turtles, iguanas and many more, all of them roam the resort, but don´t make you feel uncomfortable. Pools and beach were stunning and very clean.Restaurants: impressive, Breakfast buffet at the Flavors was wide and lively, you can find any thing you can imagine for breakfast. Starting the day having breakfast in the middle of the jungle is a plus. but If you want a quieter breakfast La Brasserie is your option, you have the same selection of food and outdoor seating. Lunch was excellent everywhere, every pool has its own lunch restaurant, with Natura as a remarkable healthy option, Muelle Ocho as a Caribbean option at the beach; also tacos and burgers can be found at the pool beach.For dinner there are more than 8 excellent options. The French and the Japanese were our favorite, but you have also Italian, Mexican Thai and more. The quality ot the service and food in all of them was excellent.The also have Flavors, a top-class restaurant reserved for special guests. The service and quality of the food is even better.Bars: Excellent. Wide variety of cocktails, beers, smoothies and juices are available, they do not have a cocktail menu but do not hesitate to ask the bar tenders, they will impress and surprise you with many options. Our Bar in the beach pool was our favorite.Rooms: Our room was a big suite in villa 20, located near a only adults pool, bar and restaurant, It is very comfortable, clean and well furnished. It has a king bed with 4 top quality pillows.Staff: From my point of view the strength of the resort, really outstanding. All of them no matter if they are the gardeners, cleaners, drivers or bar and restaurant staff, the service was some of the best we’ve experienced. Everyone was friendly and welcoming You can feel the happiness on how they do their tasks. I would like to mention Sonia at the beach beds, and Giovanni and Eadename all over the resort, always ready and help you with a plan, a reservation, etc.Membership: I recommend you to become “Epic Traveler”, it makes a difference at the resort.Overall: A wonderful stay, the best of our lives so far, we will return.

  • User:BigDaddyBonez

    Trip type: Family

    What a taste of paradise

    rating22 Jan 2026

    Managed to have a wonderful trip to this resort in January and must say it was an absolute paradise. The resort was huge with beautiful jungle surroundings whilst the food was fantastic all through. There are many choices to eat with a beautiful Thai and Italian in the evening along with burgers and pizza at the best during the day. The entertainment was fantastic in particular the activities around the pool with the wonderful Angel. We have movie and music quizzes along with a great session of aqua aerobics which will get your heart pumping in the morning. I would thoroughly recommend this hotel for anyone with families and small children as the staff are so friendly and helpful. Thank you to the Fives Beach team for suck a magnificent stay

  • User:Jan R

    Trip type: Friends getaway

    A wonderful special birthday

    rating20 Jan 2026

    It was a big birthday and we were upgraded to a beautiful one bedroom suite.We were in adults only block 20 by the adult pool and a poolside restaurant. Perfect!The site is quite large but has wonderful well lit interconnecting walkways. Buggy’s to take you from beachfront to reception are available on request. Food, drink and hospitality was top notch. You can’t book restaurants in advance but that didn’t cause a problem. Entertainment was at The Plaza, very central and enjoyable. The hotel caters well for a wide age range. The only thing that would have been useful was a courtesy bus from the hotel to Playa del Carmen 5th Avenue (shopping) well worth a trip but £20/ 400 peso each way. We did 2 excursions to Chichen Itza and Tulum, the second day was our favourite, we swam in a Cenote and then with sea turtles which was magical. An unforgettable birthday week.

  • User:Lynn R

    Trip type: Family

    8 Days at The Fives

    rating25 Dec 2025

    Amazing resort! Love the vibe! Love the restaurants and love the entertainment! The staff are the best that I’ve ever had. Special mention for Kristoff who was there anytime we needed anything. Dani was also fantastic. Diana was very thoughtful and kind. Bernabe the Bali bed man was super fantastic and helped with every thing we needed at the beach!

  • User:Wanderer51289798264

    Trip type: Friends getaway

    Best Vacation EVER!

    rating28 Oct 2025

    This destination is absolutely amazing. The service was exceptional and all the staff when above and beyond to make my stay memorable. If you want a beach destination with beautiful people that will serve you with a genuine smile and kindness. This is your place.

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