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ATOL 11601ABTA P8297
Homemexico

Royal Hideaway Playacar

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Royal Hideaway Playacar

riviera maya playa del carmen, mexico

About Royal Hideaway Playacar

location

This hotel is located just 45 min south of Cancun International Airport and 5 min from the charming town of Playa del Carmen where guests will find restaurants, nightspots and shops as well as links to the public transport network. It is set in around 13 ha of lush, tropical gardens, against the backdrop of the white sands of the best beach on the Yucatán peninsula. Cancun, the main centre for tourists throughout Mexico and the Caribbean, is around an hour away.

facility

rooms

sport

meals

Amenities at Royal Hideaway Playacar

Facilities (14)

Air conditioningCurrency ExchangeShopsConference RoomRoom ServiceLaundry ServicePetsIroning servicesLaundryNewspaperParkingSmoke detectorSmoking roomsWifi

Beauty and Spa (3)

Building Information (1)

Business Center and Conferences (1)

Common Area (2)

Distances (1)

General Services (6)

Hygiene (4)

Meals (5)

Outdoor Activities and Sports (3)

Payment (1)

Room Facilities (10)

Security (2)

Shopping (1)

Sport/Entertainment (9)

Transfers (1)

Location

Map preview
Playacar, Riviera Maya / Playa del Carmen, Mexico

Lote Hotelero No 6 Desarollo

What's nearby

  • Shopping opportunities100m
  • Golf Course100m
  • Restaurants100m
  • City Centre3km
  • Tourist Centre3km

Check-in from 3:00 PM · Check-out by 12:00 PM

User Rating & Reviews

4.5

Excellent

10476 reviews
  • Value
  • Rooms
  • Cleanliness
  • Service
  • Excellent7216
  • Very Good1785
  • Average773
  • Poor392
  • Terrible310

Recent Reviews: 10476

  • User: SNW12

    2/5 Stars

    Overall I'd say our stay was solid. The room and pools were nice and relaxing, although our room did not have functioning AC (and was not fixed even after a handyman came) and our shower was quite small as well. The room service took about an hour per order which felt excessive, and the food generally was not the greatest. On our last day my partner and I both got sick because of it. Additionally,…

  • User: 129ric

    Trip type: Couples

    REAL Review!

    Stayed June 7th 12th 2026 rooms 2922 and room 3114The hotel was very clean, the staff were friendly, and the pool area was good, service in all the restaurants was very good, and the food was very good as well.One downside was the sunbeds being reserved from as early as 5am, which made it difficult to find available loungers later in the day.The air conditioning was also not adequate. Our first ro…

  • User: DanL271

    Trip type: Couples

    A poor experience

    We have recently returned from a few weeks at the royal hideaway and to say it was not the experience i expected is an understatement. I need to be clear that if you are expecting a 5 star resort i would look at booking elsewhere. Its certainly showing its age with many functions in our room broken or damaged including bath taps, shower hoses that don’t work and furniture that is in need of replac…

  • User: quickaaron0

    It wasn’t bad, just not great this time

    It was a good trip however the beach this time was basically non existent due to seaweed. The air conditioning was horrible. We got moved rooms at 11pm because we couldn’t sleep. It worked for a day and then it was back to baking. We didn’t want to move again and everyone else was complaining about the same thing. This was our second time there, it’ll be the last.

  • User: draya916

    Trip type: Friends getaway

    Great adults only trip

    We enjoyed a 4 night stay at Royal Hideaway Playacar. It was quiet, relaxing, and fun. The food was delicious and the workers were all so kind.

What our customers say

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