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Secrets Riviera Cancun Resort & Spa

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Secrets Riviera Cancun Resort & Spa

locationRiviera Maya Norte, Riviera Maya / Playa del Carmen

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About Secrets Riviera Cancun Resort & SpaAbout Secrets Riviera Cancun Resort & Spa

Location

Centrally located in Puerto Morelos, this resort is right on the beach.

Facility

The friendly staff at the reception desk in the lobby are happy to answer any questions. Services such as a baggage storage service, a safe and a cash machine ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. A lift and wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a playroom. Parking spaces are available to guests travelling by car (no extra charge). Other services include a 24-hour security service, a childcare service, medical assistance, room service, a laundry service, a hairdresser, a coin-operated laundry, a hotel doctor and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and a fan ensure that rooms maintain comfortable temperatures. Guests can enjoy the sea view from a balcony or terrace. Rooms have a queen-size bed or a king-size bed. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A telephone, a flatscreen television and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer, a vanity mirror and bathrobes are provided. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The complex has non-smoking rooms.

Sport

The outdoor pool complex provides invigorating refreshment. A hot tub invites guests to soothe their muscles, and a poolside snack bar will take care of any hungry bellies. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The wide range of activities offered at the resort ensures that there is something new to do every day, including tennis, bocce, beach volleyball, golf and fishing. With windsurfing, paddle boating, canoeing, sailing, kayaking, snorkelling, diving and aquafit available, fans of water sports will have plenty to choose from. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards, yoga and aerobics. Various wellness options are available at the resort, including a spa, a sauna, a steam bath, a beauty salon and massage treatments. Additional leisure activities include an entertainment programme, live music, a dance club and a nightclub.

Meals

Dining facilities include a restaurant, a café and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. Catering options include full board and all-inclusive. Breakfast, lunch and dinner will satisfy appetites big and small. Special meals, including diet meals, are also available. In addition, special catering options and snacks are available. The resort offers a selection of alcoholic and non-alcoholic beverages.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

Amenities at Secrets Riviera Cancun Resort & Spa Amenities at Secrets Riviera Cancun Resort & Spa

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Games room

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Nightclub

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      All inclusive

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      Full Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Aqua aerobics

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      Beach Volleyball

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      Billiards/Snooker

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      Bocce

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      Canoe

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      Diving

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      Golf

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      Gym

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Pedalo

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      Sailing

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Table Tennis

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      Tennis

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      Windsurfing

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Sleep Qualityrating
  • Locationrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

1312

Very Good

325

Average

147

Poor

66

Terrible

77

Recent Reviews: 1925

  • User:956zachy

    Trip type: Couples

    Amazing Honeymoon Experience

    rating27 Oct 2025

    This place gave my wife and I such an amazing experience for our honeymoon, from the views to the music to activties and the food was to die for, we wil definitely be back and I highly recommend this...

  • User:Michelle b

    Trip type: Couples

    Great mix of relaxing and fun!

    rating27 Oct 2025

    Secrets Rivera Cancun was so much fun! A great mix of relaxation and activity. The beach is not great, so don't go for the ocean. However, they have 3 really fun and different pools where you can...

  • User:Mobile55424217987

    Trip type: Couples

    Secrets bundles two resorts all in one.

    rating26 Oct 2025

    We ended up staying at the Secrets. This gave us access too breathless as well which was more of the lively scene. The staff is so welcoming and friendly. Special recognition to Luis, Maria and...

  • User:Bryna C

    Trip type: Family

    Beautiful! Excellent Service - Had a Blast!

    rating26 Oct 2025

    Service was excellent. Food was great with lots of selection and options. Entertainment staff were great and lots of fun. Between Secrets and Breathless, there is something for everyone...the pool on...

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