tod blue logo

tod logoLogin/Create Account

flagUK

call icon0204 505 9777

Homemexico

Senses Riviera Maya By Artisan

images

View Gallery

image url
image url

Senses Riviera Maya By Artisan

locationPlaya del Carmen, Riviera Maya / Playa del Carmen

Share this Dealshare

About Senses Riviera Maya By ArtisanAbout Senses Riviera Maya By Artisan

Location

This hotel is located in Playa del Carmen, right on the beach.

Facility

This hotel has a lift and a reception desk. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access (no extra charge) is provided in public areas. The tour desk offers assistance with booking excursions. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a 24-hour security service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus.

Rooms

Rooms feature a living room and a bathroom. Air conditioning ensures comfortable temperatures. Guests can enjoy the sea view from a balcony or terrace. A kitchenette with a microwave and a tea/coffee station is also provided as standard. A telephone, a TV and WiFi (no extra charge) ensure optimal comfort. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. The hotel has non-smoking rooms.

Sport

The outdoor pool complex is ideal for exercise and relaxation. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Sun loungers and parasols are available on the sun terrace. With golf available, active guests can exercise to their heart's content. With canoeing, snorkelling and diving available, the hotel also caters to water sports enthusiasts. Sport and leisure facilities at the hotel include billiards and darts. A spa, massage treatments and solarium are available in the wellness area.

Meals

The dining area includes a restaurant and a bar. All-inclusive can be booked. Breakfast, lunch and dinner will satisfy appetites big and small. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Amenities at Senses Riviera Maya By Artisan Amenities at Senses Riviera Maya By Artisan

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Café

    • -

      Car Park

    • -

      Currency Exchange

    • -

      Games room

    • -

      Garage

    • -

      Hotel Safe

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Playground

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      TV Room

    • -

      Wifi

  • Hygiene

    • -

      Contactless payment

    • -

      Enhanced cleaning programme

    • -

      Hand sanitiser

    • -

      Housekeeping only upon request

    • -

      Hygiene training for staff

    • -

      Medical teleconsultation

    • -

      No high-touch furnishings

    • -

      No high-touch furnishings in public areas

    • -

      Packaged meals

    • -

      Protective equipment for employees

    • -

      Protective equipment for guests

    • -

      Protective hygiene screens

    • -

      Protective masks for guests

    • -

      Sanitiser dispenser

    • -

      Social distancing regulations

    • -

      Time interval between room bookings

    • -

      Use of commercially available disinfectants

  • Meals

    • -

      All inclusive

    • -

      Continental Breakfast

    • -

      Special Diet

    • -

      Special Offers

  • Sport/Entertainment

    • -

      Billiards/Snooker

    • -

      Canoe

    • -

      Darts

    • -

      Diving

    • -

      Golf

    • -

      Jacuzzi

    • -

      Massage

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

    • -

      Parasols

    • -

      Steam bath

    • -

      Sun loungers

    • -

      Sun terrace

    • -

      Table Tennis

    • -

      Tanning Studio/Solarium

LocationLocation

Map preview

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

621

Very Good

176

Average

95

Poor

65

Terrible

113

Recent Reviews: 1070

  • User:Janelle D

    Trip type: Couples

    Great

    rating22 May 2026

    This resort is very relaxing and has very nice views! The staff were so welcoming and constantly checking on us and refreshing everything! Our room was huge and spotless every time we would leave and come back! Christian, Santiago and Gerardo were excellent with their customer service and super friendly. Definitely give it a try!

  • User:Escape05625415482

    Trip type: Couples

    The best hotel experience in cancun

    rating23 Apr 2026

    We would like to commend the exemplary professionalism of Tomas Montenegro during our stay at Senses Riviera Maya Oceanfront Boutique Hotel.He demonstrated outstanding customer service, attentive, responsive, and solution-oriented. His prompt actions and genuine concern for our comfort turned what initially could have been a disappointing experience into a truly enjoyable vacation.Because of Tomas’ exceptional service, we left the hotel not only satisfied but genuinely appreciative of the level of care extended to us. He is a true asset to the hotel and sets a high standard for hospitality.We highly recommend this hotel and the place is very nice and private, giving us a sense of security; You'll really be relaxed staying here.

  • User:A P

    Trip type: Friends getaway

    Highly Recommended It

    rating20 Apr 2026

    Highly Recommended * 5 StartsThanks To Francisca , Ezequiel , Franco & Facundo For Their Great Service 👍🏻Great Location, Great Attitude, Comfortable Rooms, Great ValueHighly Recommended * 5 StartsThanks To To Ezequiel, Francisca , Franco, Facundo For Their Excellent Service 👍🏻Great Location, Great Attitude, Comfortable Rooms, Relaxing Art Concept & Great ValueNo Complains At AllOne Of The Best Spots In Playa del Carmen

  • User:E9273ETbobg

    Trip type: Couples

    Riviera Maya Paradise

    rating05 Apr 2026

    What can I say.. everything from accomodations to food to service was amazing! This is our second visit in a few months. Sophia, the manager greeted us with a smile and warm welcome. Any questions I had were answered almost immediately via text. The room and view is absolutely jaw dropping. Finally, the food and service is unmatched. Feom breakfast with Angel to lunch and dinner with Freddy and Santiago. We are finishing up our stay and already booking for August. 😀😀😀

  • User:Suzanne G

    Trip type: Couples

    We will be back 🥰

    rating05 Apr 2026

    As teachers we love this place! The room is huge with an ocean and pool view. The staff is so accommodating and we are happy to tip for such amazing service. Food… WOW!!

Get the Best Deals and Travel Ideas

Straight to Your Inbox

Our Privacy Policy

facebookinstagram

Travelodeal Reviews

Trustpilot