The Fives Beach Hotel & Residences

This hotel enjoys a strategic location in Playa del Carmen on the Riviera Maya, Mexico. Guests can experience first-hand the charming restaurants, shops, bars, nightspots and attractions of central Playa del Carmen, just 10 minutes away. Further attractions in the surrounding area include Xcaret (10 minutes’ drive), Xplor (15 minutes), Cozumel (35 minutes) and Tulum (35 minutes). The hotel lies just 35 minutes south of Cancún International Airport.

360 rooms are available to guests in a 2-storey main building and 7 auxiliary buildings. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access (for a fee) is provided in public areas. The tour desk offers assistance with booking excursions. The apartment hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. Film fans will find plenty of 'lights, camera, action' at the cinema. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a newspaper stand, a playroom and a library. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry, a hotel doctor and a hotel shuttle bus. Cyclists can make use of the bicycle storage area and hire service. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms are equipped with air conditioning and a fan. Guests can enjoy the garden view from a balcony or terrace. The rooms have a king-size bed and a sofa bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. For self-catering guests, there is a well-equipped kitchenette with a refrigerator, mini fridge, stovetop, microwave, tea/coffee station and dishwasher. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system, a DVD player, an alarm clock and WiFi (no extra charge) are provided as well. A turndown service provides guests with additional comfort in the evening hours. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer, a vanity mirror, bathrobes and a telephone are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The apartment hotel has family rooms, non-smoking rooms and smoking rooms.

Whether sporty and active or in need of a more restful kind of holiday, guests will find the perfect place to leave everyday life behind in the pool complex, which includes 3 indoor and outdoor pools. There are children's pools as well. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A terrace with sun loungers and parasols is available. The hotel offers a wide range of outdoor sports, including cycling/mountain biking, tennis, beach volleyball, volleyball, crazy golf, archery, fishing and horse riding. For a fee, guests can also enjoy golf. With windsurfing, paddle boating, kayaking, snorkelling, diving and aquafit available, fans of water sports will have plenty to choose from. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards, yoga, callisthenics and aerobics. There is a wellness area with a spa, a hammam, a beauty salon, hydrotherapy treatments, anti-ageing treatments and a solarium and, for an additional fee, a sauna, a steam bath and massage treatments. Leisure facilities include an entertainment programme, a kids' club, a dance club and a nightclub.

Dining facilities include a dining room, a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. Catering options include bed and breakfast, full board and all-inclusive. Breakfast guarantees a great start to the day. At lunch, guests can choose between a buffet, à la carte and a set menu. Dinner options include a buffet and à la carte. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. In addition, special catering options, picnics and snacks are available. For guests, alcoholic and non-alcoholic drinks are included.