The Fives Downtown Hotel & Residences, Curio Collection by Hilton

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The Fives Downtown Hotel & Residences, Curio Collection by Hilton

Name: The Fives Downtown Hotel & Residences, Curio Collection by Hilton
Address: Avenida 10 Calle 2, Riviera Maya / Playa del Carmen, mexico
Telephone: 0204 505 9777
Rating: 4.5

riviera maya playa del carmen, mexico

About The Fives Downtown Hotel & Residences, Curio Collection by Hilton

location

This hotel is located right in the heart of Playa del Carmen.

facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a library. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry, a page service and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. Rooms have a double bed, a queen-size bed, a king-size bed or a sofa bed. Separate bedrooms are available. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. For self-catering guests, there is a well-equipped kitchenette with a refrigerator, stovetop, microwave and tea/coffee station. Further amenities include an ironing set and a trouser press. A telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. Bathrooms are equipped with a shower. A hairdryer, a vanity mirror and bathrobes are available for daily use. As an extra convenience, bathrooms provide cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has family rooms, non-smoking rooms and smoking rooms.

sport

The outdoor pool complex provides invigorating refreshment. A sun terrace, sun loungers, and parasols are available. Refreshing drinks are served at the poolside snack bar. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. Sport and leisure facilities at the hotel include a gym and billiards. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon, massage treatments and a solarium. Activity coordinators organise an entertainment programme for adults and children.

meals

Dining facilities include a restaurant, a café and a bar. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options. Non-alcoholic beverages are available.

Amenities at The Fives Downtown Hotel & Residences, Curio Collection by Hilton

Facilities (14)

Air conditioningLobbyCurrency ExchangeShopsConference RoomInternet accessRoom ServiceLaundry ServicePetsElevator/ LiftLaundryParkingSmoke detectorWifi

Beauty and Spa (2)

MassageSpa

Business Center and Conferences (1)

Business Center

Common Area (3)

Game RoomReceptionSun Deck

Distances (1)

Beach

Family and Kids (1)

Childcare service

General Services (5)

ConciergeDoctor on callLuggage storageMultilingual StaffWheelchair

Hygiene (5)

Contactless check-in/-outProtective equipment for employeesProtective equipment for guestsGym/ Fitness centreFirst-aid services

Meals (6)

Breakfast BuffetBreakfast ServedContinental BreakfastBarCafeRestaurant

Room Facilities (2)

TVRoom service

Security (2)

Fire extinguishersSecurity Guard

Shopping (1)

Souvenir shop

Sport/Entertainment (6)

Outdoor Pool(s)Swimming PoolSaunaGymTanning Studio/SolariumEvents

Transfers (2)

Airport TransfersShuttle Service

Location

Playa del Carmen, Riviera Maya / Playa del Carmen, Mexico

Avenida 10 Calle 2

Nearest airport34km

Nearest beach3km

What's nearby

City centre2km
Nearest beach3km
Nearest airport34km

Check-in from 3:00 PM · Check-out by 12:00 PM

Playa del Carmen, Riviera Maya / Playa del Carmen, Mexico

Avenida 10 Calle 2

Nearest airport34km

Nearest beach3km

What's nearby

City centre2km
Nearest beach3km
Nearest airport34km

Check-in from 3:00 PM · Check-out by 12:00 PM

User Rating & Reviews

4.5

Excellent

2017 reviews

Value
Rooms
Cleanliness
Service

Excellent1531
Very Good216
Average98
Poor66
Terrible106

Recent Reviews: 2017

User: kaylah_s23
Incredible experience!!!
This is hands down the best resort I have stayed at. All hotel staff went above and beyond to make sure our stay was the best it possibly could be every step of the way. The only downside was that there is a seaweed problem in Playa del Carmen right now, and swimming in the ocean was not ideal (not the resort's fault). Other than that they had so many delicious gourmet restaurants which were inclu… This is hands down the best resort I have stayed at. All hotel staff went above and beyond to make sure our stay was the best it possibly could be every step of the way. The only downside was that there is a seaweed problem in Playa del Carmen right now, and s…
User: Heather M
The Fives Beach, Mexico 2026
We had a wonderful week at The Fives Beach Hotel & Residences—it’s a beautifully designed resort with lush grounds and a relaxed, upscale feel. Our one-bedroom suite was spacious and comfortable, with a massive bathroom and an incredibly cozy king bed. The kitchen came without dishes or utensils (which gave us a laugh), but it didn’t take away from the experience.The daily housekeeping team wa… We had a wonderful week at The Fives Beach Hotel & Residences—it’s a beautifully designed resort with lush grounds and a relaxed, upscale feel. Our one-bedroom suite was spacious and comfortable, with a massive bathroom and an incredibly cozy king bed. The…
User: Mon R
Trip type: Solo travel
Great Hilton Property in DT PDC
Second time visiting the Fives in DT PDC and I enjoyed as much as the first time. The location is excellent, close to the ferry and very close to the glamorous stores of Quinta Avenida. The room was excellent as well as the service.As a fellow Hilton employee, I would like to mention a couple who really made the experience much better than when I initially checked in. Francisco, the FDM, was excel… Second time visiting the Fives in DT PDC and I enjoyed as much as the first time. The location is excellent, close to the ferry and very close to the glamorous stores of Quinta Avenida. The room was excellent as well as the service.As a fellow Hilton employee,…
User: Mark P
Trip type: Couples
Best in PDC
The Fives always goes above and beyond. The staff is TERRIFIC - from reception, to management, housekeeping, and the pool and bar staff. They make every moment memorable. It’s absolutely the best pool in Playa del Carmen! We can’t wait to be back soon. Management Team, Dueño at The Fives Downtown Hotel & Residences, Curio Collection by Hilton, responded to this review Thank you for your w… The Fives always goes above and beyond. The staff is TERRIFIC - from reception, to management, housekeeping, and the pool and bar staff. They make every moment memorable. It’s absolutely the best pool in Playa del Carmen! We can’t wait to be back soon. Mana…
User: Ellen T
Trip type: Couples
Amazing
Nice, clean, rooftop pool and bar was amazing. Staff was top notch, and felt genuine and kind. Big shoutout to the restaurant chef Jesus who made our visit so pleasant, and for all the good advice for our vacation. Management Team, Dueño at The Fives Downtown Hotel & Residences, Curio Collection by Hilton, responded to this review Thank you for your kind feedback. We are delighted to know… Nice, clean, rooftop pool and bar was amazing. Staff was top notch, and felt genuine and kind. Big shoutout to the restaurant chef Jesus who made our visit so pleasant, and for all the good advice for our vacation. Management Team, Dueño at The Fives Downto…

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