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Ventus At Marina El Cid Spa & Beach Resort

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Ventus At Marina El Cid Spa & Beach Resort

locationRiviera Maya Norte, Riviera Maya / Playa del Carmen

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About Ventus At Marina El Cid Spa & Beach ResortAbout Ventus At Marina El Cid Spa & Beach Resort

Location

This hotel is located in Puerto Morelos, right on the beach.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. A lift and wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Parking facilities available to guests include a garage and a car park (no extra charge). Further services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. A fax machine is available for guests' business needs.

Rooms

Rooms are equipped with air conditioning. Guests can enjoy the view of the pool from a balcony or terrace. The rooms have a queen-size bed and a sofa bed. Separate bedrooms are available. Extra beds can be requested. A safe and a minibar are also available. Guests will also find a tea/coffee station included among the standard features. A telephone, a television with satellite/cable channels, an alarm clock and WiFi are provided as well. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. For additional convenience, bathrooms also provide a hairdryer. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. Thrills on the waterslide, refreshing drinks at the pool bar and a soothing soak in the hot tub – the pool area has a little something for every state of mind and body. Comfortable sun loungers are available on the terrace. The hotel offers outdoor sports, including cycling/mountain biking, tennis, golf and fishing. With windsurfing, sailing, catamaraning, snorkelling, diving and aquafit available, fans of water sports will have plenty to choose from. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath and massage treatments. Children are well looked after in the kids' club.

Meals

Dining facilities include a restaurant, a café and a bar. All-inclusive can be booked. Breakfast, lunch and dinner are available. Staff are also happy to provide children's meals. Alcoholic beverages are available.

Amenities at Ventus At Marina El Cid Spa & Beach Resort Amenities at Ventus At Marina El Cid Spa & Beach Resort

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Garage

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      Hairdresser

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Playground

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      Waterslide

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      All inclusive

  • Sport/Entertainment

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      Aerobics

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      Aqua aerobics

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      Catamaran

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      Children's Pool

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      Cycling/Mountain Biking

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      Diving

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      Golf

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      Gym

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Sailing

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      Sauna

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      Steam bath

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      Sun loungers

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      Tennis

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      Windsurfing

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

3398

Very Good

883

Average

357

Poor

140

Terrible

170

Recent Reviews: 4948

  • User:bigdognj

    Trip type: Family

    Great Vacation

    rating13 Jun 2026

    An amazing trip. The resort is always super clean and well maintained. Rooms are spacious and the A/C is awesome. The staff always willing to help and the bartender at Ventus Lobby, Jorge, went abve and beyond with his drink options. Restaraunt options are geat and the servers are always friendly and helpful with suggestions. Cant wait to return Ricardo Bustamante, General Manager at Ventus At Marina El Cid Spa & Beach Resort, responded to this review Dear bigdognj,On behalf of all the staff of VENTUS AT MARINA EL CID I wish to thank you for your perfect comments and for your confidence.It was very nice to know that you spent a wonderful vacation in our resort.Thank you also for your kudos for our staff, I will make sure to share your comments with all of them.Thank you again for your stay with us and for sharing your comments with the world.Hasta la vista amigos, muchos saludos!!

  • User:322pradeeps

    Trip type: Couples

    Excellent Vacation

    rating11 Jun 2026

    Overall a very positive experience. Suit was comfortable, grounds beautiful maintained, stunning rooftop infinity pool. Spa was a highlight as well. All inclusive package exceeded expectations — variety of dining options and excellent food. Downside was the beach which was rocky and affected by sargassum.Negative experience with concierge, they wanted $200 to mail back the watch we left in our suite. Worth keeping in mind. Ricardo Bustamante, General Manager at Ventus At Marina El Cid Spa & Beach Resort, responded to this review Dear 322pradeeps,We are very glad to know that the time you spent at VENTUS AT MARINA EL CID was full of good experiences and that you enjoyed our accommodations, facilities, and the attention given by our beloved staff. Thank you also for your feedback about the concierge service, i will check this with them but I would like to comment that we give the exact price that the delivery company give to us.We hope to see you back soon in our sunny and beautiful Puerto Morelos and thank you again amigos!!

  • User:SteveMaryNYC

    Trip type: Family

    Our Home Away from Home

    rating11 Jun 2026

    Steven and I have been returning to EL CId, in Puerto Morelos every year, mostly twice each years since 2006. This resort is our second home and the employees are our family. We have been very blessed to meet so many amazing people, both employees and guests! We love to spend time outside of El CId with our extended El Cid family This most recent trip was no exception, Spending time with Sara Niembro, Paulina Jiminez, Heyshell Romo, Alan Villasenor, Jose Ruiz , Alma Valerio, Carlos Gonzalez and Hiram Morales always makes for a great time!We understand that this was extremely low occupancy and that is what caused restaurant closures and nightly entertainment snafus. We were disappointed but understand the reasons. Senora Mayra Visuett is greatly missed in building 25. She always had a way of anticipating our every need in our room. Alan Villasenor, Alma Valerio and Carlos Medina took excellent care of us in their capacity as butlers. We never needed to ask for anything. They already know our preferences for everything and obtain them whenever possible. All of the concierge in Ventus helped us in one way or another, like trying to locate a sweater that was taken off the back of my chair, at a Casino Night. Unfortunately it was not returned. Jose Ruiz with the help of Sara Niembro reported a huge problem I was experiencing with wifi and calling my doctor in NYC. I needed to speak to my doctor for an urgent matter. Jose and Sara made sure the wifi was reported. Both of them made sure I got through to my doctor. I also want to give thanks to Rebecca, our dealer at Casino Night. She made the game so much fun and we looked for her Black Jack table each Friday night. Ricardo Bustamante, General Manager at Ventus At Marina El Cid Spa & Beach Resort, responded to this review Dear marypU643LD,Your lovely comments are certainly welcome and we are very content to discover that you truly enjoyed your past visit at VENTUS AT MARINA EL CID.We are so proud of our resort and of our staff and I have already shared your review with our entire team, you know that you and your husband are part of our famly.Thank you again for your confidence through the years and for making of our resort "your home away from home"Hasta pronto amigos!!

  • User:mikem633

    Trip type: Family

    Review of Ventus At Marina El Cid Spa & Beach Resort

    rating18 May 2026

    Ventus At Marina El Cid Spa & Beach Resort features a contemporary, stylish aesthetic that blends local Mexican materials with modern design. Because it shares facilities across a sprawling complex, there is plenty of space to roam, though the layout means walking up to 20 minutes to cross between sister properties. The vibe leans family-oriented and can get lively and loud during peak times due to children's activities and music by the main pools, though adults-only spaces are carved out for quieter moments.The Beach: While beachfront, guest reviews note that the actual beach is often plagued by heavy sargassum seaweed, resulting in an unpleasant odor and making the ocean water less than ideal for swimming.The Pools: High points include a massive main pool featuring waterfalls, swim-under bridges, and in-water lounge chairs. A distinct adults-only pool area is situated near the beach. Ricardo Bustamante, General Manager at Ventus At Marina El Cid Spa & Beach Resort, responded to this review Dear mikem633,,Thank you for choosing VENTUS AT MARINA EL CID for your past holiday and for your detailed opinion.We are so glad to read that you had a great time in our resort, we are so proud of our resorts and of our team.Thank you again for preferring our resort and for sharing your comments on Tripadvisor,At El Cid Resorts there is something for everyone, muchas gracias amigos!

  • User:ebog1955

    Trip type: Family

    Family memories at Ventus!!!

    rating18 May 2026

    We had another fantastic 2 weeks at Ventus!! Our butler's Alejandro and Ivan were spectacular!! Our every need was met!! Our concierge Maritza was very welcoming!! Cinthya in Aromas is the greatest she even remembers how to do my coffee in the morning!!! Rodrigo at the pool bars is our favorite!! He is very polite and accommodating!! Henrry is also extremely helpful and polite in the Delores and Aromas as well as Miguel !! Last but certainly not least is Sara in the platinum room at Ventus always makes sure we have our favorite room and butlers!!! I cannot wait to return !!! Ricardo Bustamante, General Manager at Ventus At Marina El Cid Spa & Beach Resort, responded to this review Dear ebog1955,We appreciate your awesome comments and we are so glad to know that you spent another perfect vacation in our resort VENTUS AT MARINA EL CID. Thank you also for your compliments for our staff and for our resort, we are so proud of our staff and we always share these reviews with them, our team is the soul of our resort.It will be a privilege to seeing you again soon and thank you again for your excellent comments and for your loyalty through all these years.Hasta pronto amigos, best wishes to all!!

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