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Viva Azteca By Wyndham, A Trademark All Inclusive Resort

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Viva Azteca By Wyndham, A Trademark All Inclusive Resort

locationPlayacar, Riviera Maya / Playa del Carmen

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About Viva Azteca By Wyndham, A Trademark All Inclusive ResortAbout Viva Azteca By Wyndham, A Trademark All Inclusive Resort

Location

This hotel lies by the sandy beach in the middle of the stunning, tropical landscape on the Mayan Riviera. Viva Maya is only a few minutes away. Within around 3 km, guests will arrive in the city centre with a bus station, restaurants, bars as well as nightclubs. The international airport of Cancún is only around 60 km away and Cancún is around 65 km from the hotel. The Mayan city of Bars Tulúm is around 65 km away and the Mayan ruins of Cobá are roughly 85 km away.

Facility

The resort has 270 non-smoking rooms located in two 3-storey buildings. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. A baggage storage service, safe, currency exchange service and cash machine are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The complex has a range of facilities for guests with disabilities. The resort has wheelchair-accessible facilities. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the resort feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a childcare service, medical assistance, room service, a laundry service, a hairdresser and a hotel shuttle bus. Cyclists can make use of the bicycle storage area and hire service.

Rooms

Rooms are equipped with air conditioning and central heating. Guests can relax on the balcony or terrace. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Sport

While the adults swim a few laps in the outdoor pool, children can enjoy splashing about in their own swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Sun loungers and parasols the sun terrace complete the holiday. The wide range of activities offered at the resort ensures that there is something new to do every day, including cycling/mountain biking, tennis, bocce, beach volleyball and archery. Water sports available at the resort include windsurfing, canoeing, sailing, catamaraning, snorkelling, diving and water aerobics. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, darts, yoga, callisthenics and aerobics. Various wellness options are available at the complex, including a spa, a sauna, a steam bath, a beauty salon, massage treatments and hydrotherapy treatments. Leisure facilities include a kids' club, live music and a dance club.

Meals

Various dining options are available, including a restaurant, a breakfast room and a bar. All-inclusive is offered as a catering option. For breakfast (continental), lunch, and dinner, guests serve themselves at the buffet or choose their favourite dishes from the à la carte options (for dinner). Diet meals, gluten-free meals and children's meals can be prepared on request. In addition, special catering options and snacks are available. For guests, alcoholic and non-alcoholic drinks are included.

Payment

The resort accepts the following credit cards: American Express, VISA and MasterCard.

Amenities at Viva Azteca By Wyndham, A Trademark All Inclusive Resort Amenities at Viva Azteca By Wyndham, A Trademark All Inclusive Resort

  • Facilities

    • -

      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

    • -

      Car Park

    • -

      Conference Room

    • -

      Currency Exchange

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      Disability-friendly

    • -

      Foyer

    • -

      Games room

    • -

      Garage

    • -

      Hairdresser

    • -

      Hotel Safe

    • -

      Kids Club

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      Laundry Facilities

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      Laundry Service

    • -

      Medical Assistance

    • -

      Nightclub

    • -

      Pets

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      Playground

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Restaurant(s) with smoking area

    • -

      Room Service

    • -

      Shops

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      Small supermarket

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      Theatre

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      All inclusive

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      Breakfast Buffet

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      Continental Breakfast

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      Drinks Included

    • -

      Evening Buffet

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      Lunch Buffet

    • -

      Special Diet

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      Special Offers

  • Sport/Entertainment

    • -

      Aerobics

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      Aqua aerobics

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      Archery

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      Beach Volleyball

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      Billiards/Snooker

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      Bocce

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      Canoe

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      Catamaran

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      Children's Entertainment

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      Children's Pool

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      Cycling/Mountain Biking

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      Darts

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      Diving

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      Entertainment Programme

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      Golf

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      Gym

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      Horse Riding

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      Jacuzzi

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      Massage

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      Outdoor Pool(s)

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      Parasols

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      Sailing

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Surfing

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      Table Tennis

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      Tennis

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      Windsurfing

LocationLocation

Map preview

Around this property:

Tourist Centre

500 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

3678

Very Good

2043

Average

705

Poor

215

Terrible

178

Recent Reviews: 6819

  • User:Nadja A

    Trip type: Family

    Birthday dinner in Mexican restaurant

    rating07 Jun 2026

    This was by far the best dinner we had during our trip to Mexico, where my sister and I came to celebrate her birthday. The food was absolutely outstanding, and the staff exceeded all our expectations: warm, welcoming, attentive, and genuinely caring throughout the evening. Everything was perfect, from the service to the atmosphere. We are so grateful for the wonderful experience and the beautiful memories we created here. Highly recommended! ⭐⭐⭐⭐⭐ , Owner at Viva Azteca by Wyndham, A Trademark All Inclusive Resort, responded to this review Dear nadjaa670,Thank you for taking the time to share your wonderful experience at Viva Azteca by Wyndham.We are truly delighted to know that your sister’s birthday celebration was such a memorable occasion and that you enjoyed the exceptional cuisine, warm atmosphere, and attentive service. Knowing that we could contribute to creating such special memories makes us very proud.Thank you for your kind recommendation. We look forward to welcoming you again for another unforgettable stay.Kind regards,Customer CareViva Azteca by Wyndham

  • User:Mayla C

    Trip type: Friends getaway

    Great Staff, Great Shows

    rating01 Jun 2026

    We had a wonderful stay at this hotel! The staff was very friendly and attentive, and everything was clean and well maintained. One thing we really appreciated was that everything is conveniently located—you don’t have to walk long distances within the resort. The coffee was very good, and the air-conditioned areas were comfortable and relaxing.The shows exceeded our expectations and were truly impressive. The performers were talented, energetic, and very friendly. I would give the entertainment team a 10/10! What made it even more special was that children could participate in the theater performances, creating unforgettable family memories. Highly recommended! ⭐⭐⭐⭐⭐ , Owner at Viva Azteca by Wyndham, A Trademark All Inclusive Resort, responded to this review Dear 242maylac,Thank you for your kind review. We are delighted to know that you enjoyed our service, facilities, and entertainment program. It is wonderful to hear that the shows helped make your family vacation even more memorable.We look forward to welcoming you back to Viva Azteca by Wyndham.Kind regards,Customer CareViva Azteca by Wyndham

  • User:Marina C

    Trip type: Friends getaway

    Very nice resort

    rating31 May 2026

    Very beautiful resort, with attentive staff. The restaurants have a nice atmosphere and great location from the rooms. We tried the Mexican cuisine restaurant and Luis provided good recommendations on the food. , Owner at Viva Azteca by Wyndham, A Trademark All Inclusive Resort, responded to this review Dear G2778ZTmarinac,Thank you for sharing your experience at Viva Azteca by Wyndham. We are delighted to know that you enjoyed our resort, the atmosphere of our restaurants, and the attentive service provided by our team.We look forward to welcoming you back in the future.Kind regards,Customer CareViva Azteca by Wyndham

  • User:Alan F

    Trip type: Family

    very fun hotel

    rating31 May 2026

    perfect family experience.... i loved the shows and entertainmen , Owner at Viva Azteca by Wyndham, A Trademark All Inclusive Resort, responded to this review Dear alanfF4463CY,Thank you for your review. We are happy to know you enjoyed the entertainment and had a wonderful family experience at Viva Azteca by Wyndham.We hope to welcome you back soon.Kind regards,Customer CareViva Azteca by Wyndham

  • User:FarAway13054108227

    Trip type: Friends getaway

    Good experience!

    rating29 May 2026

    We had great service with Luis and the staff in general. The food was good too. , Owner at Viva Azteca by Wyndham, A Trademark All Inclusive Resort, responded to this review Dear FarAway13054108227,Thank you for your kind comments. We are pleased to know that you enjoyed the food and the attentive service provided by our team during your stay at Viva Azteca by Wyndham.We hope to have the pleasure of welcoming you back again soon.Best regards,Customer CareViva Azteca by Wyndham

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