Location is nice, and the room was big enofh, however the food options were few, not good tasting and really expensive.
Camino Real Veracruz, Atención al cliente/recepción at Camino Real Veracruz, responded to this review
Dear Guest,We sincerely appreciate you taking the time to share your impressions and comments about your recent stay with us.We are pleased to hear that aspects such as the location, room size, and quality of sleep met your expectations, and we value your positive ratings for cleanliness and value.On the other hand, we regret that the food selection and taste were not to your liking, as well as your perception of the price. We have taken note of your observations, as they allow us to identify areas for improvement in order to offer a more complete experience to our guests.We hope you will give us the opportunity to welcome you back in the future, and we remain committed to the satisfaction of our guests.Estimado/a huésped,SincerlyJose Luis Farrugia GM Camino Real VeracruzLe agradecemos sinceramente el haberse tomado el tiempo para compartir sus impresiones y comentarios sobre su reciente estancia con nosotros.Nos complace saber que aspectos como la ubicación, el tamaño de la habitación y la calidad del sueño cumplieron con sus expectativas, y valoramos sus buenas calificaciones en limpieza y relación calidad/precio.Por otro lado, lamentamos que la oferta y el sabor de los alimentos no hayan sido de su agrado, así como su percepción respecto al costo. Tomamos nota de sus observaciones, ya que nos permiten identificar áreas de mejora para ofrecer una experiencia más completa a quienes nos visitan.Esperamos que en el futuro nos brinde la oportunidad de atenderle nuevamente, comprometidos siempre con la satisfacción de nuestros huéspedes.Atentamente, Jose Luis Farrugia Director General Camino Real Veracruz
User:onmywaytoday2022
Trip type:
One of my favorite places to stay in Veracruz
04 Apr 2026
The location is great, the rooms are clean, the staff is friendly and helpful, and the buffet breakfast is absolutely delicious! There are a large variety of choices, including local dishes, so everyone is happy. The children loved the pool and the beach. The adults enjoyed being able to walk to different restaurants for a change of pace. The whole family liked strolling along the Boulevard while taking in the ocean views. Highly recommend staying here on your visit to Veracruz!
Camino Real Veracruz, Atención al cliente/recepción at Camino Real Veracruz, responded to this review
Estimado huésped,Le agradecemos profundamente que haya compartido su experiencia tan positiva con nosotros y nos llene de satisfacción saber que considera nuestro hotel como uno de sus lugares favoritos para hospedarse en Veracruz.Es especialmente grato saber que disfrutó de la ubicación privilegiada, la limpieza y comodidad de las habitaciones, así como de la calidez y amabilidad de nuestro equipo. Nos complace también saber que tanto el desayuno buffet, con su variedad de platillos locales, como la cercanía a distintas opciones gastronómicas, contribuyeron a que todos los integrantes de la familia vivieran una estancia memorable.Nos alegra que los niños hayan aprovechado la alberca y la playa, y que toda la familia haya podido disfrutar de paseos por el Boulevard y las hermosas vistas al mar. Valoramos enormemente su recomendación y sus excelentes calificaciones, las cuales nos motivan a seguir ofreciendo experiencias inolvidables a cada uno de nuestros huéspedes.Será un honor recibirles nuevamente en esta su casa, para continuar atendiéndoles con la calidad y hospitalidad que nos distinguen.Atentamente, Jose Luis Farrugia Director General Camino Real Veracruz
User:sriekhy641
Trip type: Business
Nice hotel
05 Feb 2026
Nice hotelVery clean roomFriendly serviceGreat bar and restaurantesNice option in Veracruz…………..
Camino Real Veracruz, Atención al cliente/recepción at Camino Real Veracruz, responded to this review
Dear Guest,Thank you for your comment, with which we acquire a greater commitment to make every stay of our future guests as memorable as yours.For a fact we will not fail to offer that service of Quality and Warmth that Camino Real hotels characterizes us.I hope in the near future to have the honor of serving you again.Best regardsJose Luis FarrugiaManagerHotel Camino Real Veracruz
User:Rogelio G
Trip type: Business
Awesome team, highly recommended
20 Jan 2026
I have been traveling for years to Veracruz and have stayed in numerous hotels but Camino Real stands out Nicte and the entire staff at Camino Real Veracruz exceeded hospitality and made my stay comfortable and easy. Although I go for business I feel like its a vacation.
Camino Real Veracruz, Atención al cliente/recepción at Camino Real Veracruz, responded to this review
Dear Guest,Thank you for your comment, with which we acquire a greater commitment to make every stay of our future guests as memorable as yours.For a fact we will not fail to offer that service of Quality and Warmth that Camino Real hotels characterizes us.I hope in the near future to have the honor of serving you again.Best regardsJose Luis FarrugiaManagerHotel Camino Real Veracruz
User:bmedar931760
Trip type:
Good place
05 Dec 2025
Kind service and good location, we visited family and its a nice option to share with. Thanks to all the team
Camino Real Veracruz, Atención al cliente/recepción at Camino Real Veracruz, responded to this review
Dear Guest,Thank you for your comment, with which we acquire a greater commitment to make every stay of our future guests as memorable as yours.For a fact we will not fail to offer that service of Quality and Warmth that Camino Real hotels characterizes us.I hope in the near future to have the honor of serving you again.Best regardsJose Luis FarrugiaManagerHotel Camino Real Veracruz