Borjs Hotel Suites & SPA

Recent Reviews: 170

• User:Isobelle R

  Trip type: Family

  excellent

  05 May 2026

  staff incredible made me feel super welcome. food in the restaurant is so nice. rooms clean. hotel has a lovely moroccan vibe unlike most hotels around agadir

• User:Alisha B

  Trip type: Family

  Excellent experience

  21 Apr 2026

  Wonderful experience also an inreadible hotel, a big love to GHIZLANE

• User:Abid N

  Trip type: Business

  Wonderful service

  28 Mar 2026

  The hotel was fantastic and the staff were very friendly and helpful especially Ghizlane and Mehdi. Both of the staff were professional and a pleasure to deal with. borjs HotelOfficial, Guest Services / Front Office at Borjs Hotel Suites & Spa, responded to this review Dear Abid ,Thank you very much for your kind words and for taking the time to share your experience with us.We are truly delighted to hear that you enjoyed your stay and appreciated the quality of our service. Your compliments about our team mean a lot to us, and we will be especially proud to share your feedback with Ghizlane and Mehdi. They will be very happy to know they made your stay more enjoyable.We look forward to welcoming you again soon for another wonderful experience.

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• User:D L

  Trip type: Family

  Budget hotel which needs some TLC

  24 Mar 2026

  Staff at reception were very welcoming and informative. We were supposed to have a deluxe room but it was very basic. The bathroom needed a good clean. The restaurant was really disorganised on our first night and we and others had to wait over 40 mins for just a main meal. Then my chicken burger was only like warm. Staff weren’t attentive or friendly.Breakfast was limited but ok.Pool area was good and Spa treatments were excellent for the cost!Wasn’t really anywhere nearby for meals out so it was a taxi each time which are cheap and readily available. borjs HotelOfficial, Guest Services / Front Office at Borjs Hotel Suites & Spa, responded to this review Dear Guest,Thank you for taking the time to share your feedback.However, we find your comments quite contradictory and somewhat surprising. While you mention a “very welcoming and informative” reception team and highlight the quality of our pool and spa services, your overall tone does not seem to reflect these positive aspects.Regarding the room, it is important to note that room categories and standards are clearly presented prior to booking. Expectations should therefore align with what is reserved. Cleanliness remains a priority for us, and had any issue been reported during your stay, our team would have responded immediately.As for the restaurant, delays can exceptionally occur during peak hours, but waiting over 40 minutes without notifying our team at the time does not allow us the opportunity to correct the situation. Our staff is consistently recognized for their professionalism and attentiveness, which makes your comment quite unusual.We also find it worth mentioning that you appreciated the value of our spa treatments and the pool area, which are key elements of the guest experience.Finally, being in a calm and relaxing area is part of the charm of our location, and taxis being affordable and accessible is often seen as an advantage by many of our guests.We regret that your experience did not fully meet your expectations, but we believe it would have been more constructive to share your concerns during your stay rather than after your departure.

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• User:kerry b

  Trip type: Solo travel

  Lovely staff, great food, nice pool

  01 Mar 2026

  Lovely staff, so helpful. Breakfast was fine, small but most bases covered! Bed was comfortable and shower good. I got a super cheap deal, and would agree that it’s more three than four star, but the food available is excellent and pool area well maintained. The rest of the hotel is a bit tired, scuffed tiles, layers of peeling paint on floors and woodwork, and the spa is not a spa. You need to pay for access. There are treatments available and other than that there’s only a Hammam, and no sauna as advertised. It was pleasant enough, but broken, very dirty, tiny plastic white sliders provided (I asked for larger but they were adamant I had to wear the size 4 sandals on size 8 feet), dressing gowns yellow and frayed and the hammam itself is full of supermarket own brand products - and the plastic curtain to go in was reminiscent of entering an industrial fridge. If you’re looking for a spa hotel go elsewhere, but it was a pretty good hotel for the price. Taxis readily available outside. 10 mins to the beach, but very much on the outskirts, about £4/5 for a taxi to the marina. Same price to the Médina, which is lovely. Do confirm a price with drivers first, a couple tried to charge double. Overall fine for a few days - 4 stars because of staff and food. borjs HotelOfficial, Guest Services / Front Office at Borjs Hotel Suites & Spa, responded to this review Dear Guest,Thank you very much for taking the time to share your detailed feedback about your stay at Borjs Hotel Suites & SPA Agadir.We are delighted to hear that you appreciated our friendly staff, the quality of the food, the comfortable bed, and the well-maintained pool area. Your kind words about our team mean a lot to us, as providing attentive service is one of our main priorities.At the same time, we sincerely appreciate your constructive comments regarding certain aspects of the hotel and the spa facilities. Please be assured that your observations about maintenance and spa equipment have been shared with our management team so we can continue improving the comfort and experience of our guests.Regarding the spa access, we would like to clarify that some wellness facilities and treatments are offered as additional services, which is common in many hotels. Nevertheless, we are continuously working on enhancing these services.We truly value your feedback and hope to have the pleasure of welcoming you again for an even better stay in the future.Kind regards,Guest Relations Team

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