Best Western Hotel Toubkal

Recent Reviews: 423

• User:DynamicDuo381

  Trip type: Family

  Okay for a short stay but horrific cleanliness.

  25 Oct 2025

  AI ModeAllImagesForumsShort videosVideosNewsMapsWebBooksFlightsFinanceSearch toolsFeedbackGuéliz, Marrakesh ∙ Choose areaHotel Toubkal3.4(246)4-star hotel233+OverviewReviewsAboutPricesLocationPhotosGoogle review summary3.4(246)Rate and Review on GoogleReviewsAllprice21bedroom16receptionist7train5+6Sort byMost relevantNewestHighestLowestSophie NewtonLocal Guide·71 reviews·413 photosHoliday | FamilyThis hotel is extremely fortunate to be located where it is. It's surrounded by large and very good quality hotels meaning that the local clientele is better than the rest of the area. Once renovated with some tweaks to staffing and much …MoreSimona Harea5 reviews·6 photos2 months agoHoliday | FamilyWe spent one night with the family at this hotel. From the entrance, we were shocked by the outdated, 1970s-style furniture and design. The elevator has no inner doors, making it quite an adventure for children to use. …More❤️🙏2Samira Rashidhanova2 reviews3 months agoHoliday | FamilyThe receptionist is very unprofessional and ridiculously RUDE!!! I have stayed in this hotel for one week and always come back, but I get same energy of the receptionist !! If I was the owner of this hotel she would not be working anymore …MoreMarco SantiniLocal Guide·182 reviews·146 photos6 months agoHoliday | SoloI enjoyed the stay: location (very close to old medina and bars in the nearby), staff (really nice), breakfast (rich, good, and with a large timeslot). It seemply needs some renovation. …MoreBooking.comhttps://www.booking.comHotel Toubkal, Casablanca (updated prices 2025)These functional, comfortable rooms are soundproofed and equipped with modern private bathrooms, air conditioning and TV with international channels. All rooms ...6.3/10(1,166)Hotels.comhttps://www.hotels.comHotel Toubkal, Casablanca: Hotel Reviews, Rooms & Prices10/10 Exceptional ... Very nice staff! They will do what it takes to accomodate their customers. Andre T. 6/10 Good. Dec 20, 2024 ...7.2/10(428)Expediahttps://www.expedia.comHotel Toubkal Reviews, Deals & Photos 2025Stay at this 4-star hotel in Casablanca. Enjoy free WiFi, free parking, and a nightclub. Popular attractions Ain Diab Beach and Complex Cultural Sidi ...7.2/10(428)Agoda.comhttps://www.agoda.comHotel Toubkal - All you need to knowOverall, Hotel Toubkal in Casablanca has received positive customer ratings for its commitment to cleanliness, convenient location, and exceptional staff ...7.1/10(32) · room rates from per night (USD) - We Price Match!Booking.comhttps://www.booking.com1166 Verified Hotel Reviews of Hotel ToubkalGreat location and a very friendly receptionist. The air conditioning in my room didn't work, which made the stay uncomfortable, especially in the heat.Kayakhttps://www.kayak.comHotel Toubkal from $39. Casablanca Hotel Deals & ReviewsGuests appreciated the great location and breakfast options, but many expressed dissatisfaction with the air conditioning, cleanliness, and overall service.6.3/10(1,500) · $39 per night (Latest starting price for this hotel)Trip.comhttps://in.trip.com34 Verified Guest Reviews of Hotel Toubkal - Latest 2025The location was superb! Just few minutes walk from the Old Medina. Very quiet and clean hotel. The pillow and bed were very comfortable.7.2/10(34)Discussions and forumsLodge on Mount Toubkal - Imlil ForumTripadvisor · 7y57 reviews. Imlil, Morocco. Show Prices. Imlil Lodge ... Hotel Le Village Du Toubkal. 122 reviews.  MoreAlternatives to Kasbah Toubkal - Imlil ForumTripadvisor · 7yKasbah Toubkal is it worth it - Morocco ForumTripadvisor · 13yWanderloghttps://wanderlog.comHotel Toubkal, Casablanca, Morocco - Reviews, Ratings, Tips and Why You ...Hotel was clean, check in was easy. Very close to Casa Port, as well as Medina, mosque and mall. Rooms are dated and could use a Reno. Staff was fantastic and ...People also search forHyatt Regency Casablanca reviewsIbis Casablanca City Center reviewsNovotel Casablanca City Center reviewsHotel Odyssee Center reviewsIDOU ANFA HOTEL CASABLANCA reviewsJM Suites Hotel reviewsRoyal Mansour Casablanca Hotel reviewsSofitel Casablanca Tour Blanche reviewsFeedbackImagesHotel Toubkal, Casablanca (updated prices 2025)www.booking.comHotel Toubkal Reviews, Deals & Photos 2025 - Expedia.comExpediaHOTEL LE VILLAGE DU TOUBKAL - Prices & B&B Reviews (Imlil ...TripadvisorHotel Toubkal, Casablanca (updated prices 2025)www.booking.comPeople also search forHyatt Regency Casablanca reviewsIbis Casablanca City Center reviewsNovotel Casablanca City Center reviewsHotel Odyssee Center reviewsIDOU ANFA HOTEL CASABLANCA reviewsJM Suites Hotel reviewsRoyal Mansour Casablanca Hotel reviewsSofitel Casablanca Tour Blanche reviewsFeedbackSponsoredBooking.comApp installedHotel ToubkalBest Price Guarantee — BW Hotel Toubkal, Casablanca. No Reservation Costs. Great Rates. Read Real Guest Reviews. We speak your language. Get Instant Confirmation. 24/7 Customer Service. Airport Taxi available. Flight + Hotel. No Booking Fees. Great Availability. Secure Booking. Great Choice.Top Reviewed HotelsBook for TonightBook NowCompare Our Top HotelsBook for TomorrowHomes, Apartments & MoreHotels at Great PricesFind the Perfect FlightResults are personalised-Try without personalisationMoroccoGuéliz, Marrakesh - Based on your past activityUpdate locationDark theme: onHelpFeedbackPrivacyTermsSophie NewtonLocal Guide·71 reviews·413 photosa day agoNewHoliday | FamilyThis hotel is extremely fortunate to be located where it is. It's surrounded by large and very good quality hotels meaning that the local clientele is better than the rest of the area. Once renovated with some tweaks to staffing and much improved cleanliness and facilities, this hotel has the potential to be absolutely fantastic! For now, it's okay for a short stay if you can overlook the appalling cleanliness and other issues (see below).👍🏼Things we liked👍🏼- Location. It is within a 5 minute walk to Casa Port train station with nearby Tram stops, restaurants and the Old Medina.- Omelettes made to order during breakfast. Breakfast overall is good enough with fresh smoothies, orange juice, water, hot drinks, salad, fruit (could do with more), traditional Moroccan soup and bread/pastries with jams.- A sea view from some rooms in the hotel and we were fortunate enough to have one.- Good shower pressure and temperature.- External security staff for the hotel and basement nightclub are extremely friendly and also speak very good English; sharing information about the area.- Beds are comfortable with a mattress topper on but no protector. However, mattresses are clean.- 2 spare pillows as well as a blanket in the wardrobe.- Safe to use at no extra charge although I couldn't get it open!- Curtians are black out meaning a good night's sleep in a dark room but disturbed by sunrise!👎🏼Things we didn't like👎🏼- Enormous lack of cleanliness. The carpets are disgusting - stained, hairy and definitely not hoovered. Towels are stained , threadbare with holes in.- Breakfast staff have very poor attitudes and manners. They don't even smile and grunt.- No aircon despite advertising it on all platforms.- No television signal whatsoever meaning no channels.- No toileteries upon arrival and 1 towel in a twin room.- Complimentary tray without milk, proper cups (only small paper given).- Breakfast items never refilled or replenished. Just the infamous "finished" word when asked for more with 2 hours left of breakfast time.- Only 1 lift in use due to trades using the other one to transport materials.- Not all plug sockets worked in the room and one (for the kettle) was hanging out of the wall with wires bare.- Kettle doesn't turn off so it dangerously keeps on boiling.📜Things that need attention/improvement 📜- Closing the hotel during the enormous renovation projects.- Staff training in languages but also in friendliness. Only one female receptionist was friendly and kind. She shared us the Wi-Fi password whilst we were still looking at other hotels in the area. However, there are multiple Wi-Fi connections and not all work upstairs in the rooms so that was a dilemma that we encountered with another female receptionist.- Use wet floor signs when spraying and wiping the floor.- Curtians and nets to be repaired and replaced where appropriate as they are hanging off the rail.This hotel is no longer a Best Western but is now privately owned. Whilst the ongoing works are much needed, it speaks volumes that they've decided to still sell rooms and receive many poor reviews due to appalling cleanliness, lack of air con, no TV signal in most of the rooms and other ongoing issues.

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• User:20minutetourist

  Trip type: Couples

  Excellent value in a good location

  29 Dec 2024

  Excellent value: centrally located (minutes from Casa Port train station; Hassan II mosque, old medina, Rick's Cafe, good restaurants). The best thing about Hotel Toubkal is its staff - very friendly and helpful. The building itself is dated, a renovation would help. New carpets would greatly improve the hotel's look and feel.ROOM: Clean, comfortable bed, 2 chairs and a desk. Sufficiently roomy to sit and have a glass of wine or whatever. The bathroom is split in two: one small narrow room with a toilet only; and a much larger room with a counter, sink, and tub with shower. Room cleaning is VERY efficient. The Wifi was VERY GOOD throughout the hotel - never had any problems.RESTAURANT: VERY good breakfast (with a delightful Maître' D). Buffet eggs, sausages, Moroccan hot breakfast bites. You can also order freshly prepared eggs any way you like them. Wide assortment of excellent breads & pastries. Reasonably good coffee from a push-button machine (only 3 choices: espresso, expresso lungo, instant coffee). Dinner is only a very limited buffet (MAD 200). We never had dinner there, since for 200 MAD you can get much better meals from other nearby restaurants.BAR: Although the hotel technically has a bar, it is always empty, and the only time we tried it, they were not sure if they had any beer, and when they did find it, they only had 2 bottles -one Bud and one Heineken, both warm. But if you want a (nice) bar, the Royal Mansour, Sofitel, Novatel, and Ibis all all within a one-minute walk. (The Royal Mansour is gorgeous, but very pricey.)So, if you do not demand the 5-star experience, the Toubkal offers excellent value for a centrally located base in downtown Casablanca. We would definitely stay here again.

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• User:una4

  Trip type: Couples

  Not worth star rating

  06 May 2024

  Fine room but the WiFi was appalling. Breakfast was fine but it had a bar. We asked for a drink in evening but only wine & Smirnoff ice on offer, for a hotel !! I wouldn’t stay here again especially as WiFi so bad. Girls on reception but the gentleman was dismissive when I mentioned WiFi

• User:Radouane G

  Trip type: Family

  Terrible Hotel - stay away

  02 Jan 2024

  I would not recommend this hotel for the money you spend1- The heat did not work, we were given a small dirty heater.2- Cigarettes strong smoke comes from the side door. Luckily we asked twice to switch rooms.3- Towels were very few, three for my wife and I, and very poor quality.4- bathroom flush broke, and did not get fixed.5- the entrance lobby had smokers in the couches accross.6- Not sure why the staff speaks French, while this is Morocco.7- You feel everyone wants you to tip them even with no good service.8- The outside entrance had construction that made it hard for the luggage wheels.9- entrance had a scanner that has no function, beeps, but noone cares.10- Overall, very bad experience. I will never go back there.11- Lastly, the room above me had people drunk partying untill 6 am.

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• User:O1867ICkhalida

  Trip type: Solo travel

  Hotel toubkal

  30 Jun 2022

  Okay hotel with some proplems The brilliant reciptionst Ms assmaa solved it Price is Fair quality in general in line with 4star hotels Ms assmaa is The One to talk to if you need help with The room issues or any other functions she's very helpful okay stay for the price. Hotel Toubkal, Other at Hotel Toubkal, responded to this review Dear Guest, We would like to thank you for leaving us your comment regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to leave us a comment, we appreciate it.Sincerely,

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