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Homemorocco

Kenzi Tower

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Kenzi Tower

locationCasablanca, Casablanca

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About Kenzi TowerAbout Kenzi Tower

Location

This hotel is located right in the heart of Casablanca.

Facility

The hotel has a lift and features 237 rooms. English- and French-speaking staff at the reception desk in the lobby are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. Guests can relax and enjoy the sea views from the balcony or private terrace of some rooms. The rooms have a queen-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. Further amenities include an ironing set and a trouser press. A direct dial telephone, a TV and WiFi (no extra charge) are provided as well. A turndown service provides guests with additional comfort in the evening hours. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer and bathrobes are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The hot tub in the pool area promises pure relaxation. Water sports enthusiasts are offered diving. Sport and leisure facilities at the hotel include a gym and callisthenics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments and a solarium. An entertainment programme and a dance club round out the entertainment options.

Meals

Various dining options are available, including a restaurant, a café and a bar. Catering options include half board and full board. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Kenzi Tower Amenities at Kenzi Tower

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Nightclub

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Full Board

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Children's Entertainment

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      Diving

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Tanning Studio/Solarium

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

60

Very Good

17

Average

14

Poor

7

Terrible

11

Recent Reviews: 109

  • User:Anne D

    Trip type: Couples

    Nice hotel but felt neglected

    rating14 Apr 2026

    A high rise hotel in town but with not many shops and restaurants close by. Our room was very large with views on 2 sides. Bathroom was very odd as when you had a shower you soaked the wooden frame of the bath. The floor also got flooded. We took a walk round the area and it was a death trap trying to cross the roads. There were also many people begging on the streets which was sad. However the most challenging thing was to get dinner in the hotel. It was Ramadan but we were told that the restaurant, but not the Sky Bar, was open for dinner. We arrived the restaurant just before 7pm and ordered 2 salads. There was no one else in the restaurant at that time but shortly several other guests showed up and ordered food. By 7:45 no food had showed up and staff were avoiding answering questions. Shortly after that, 2 chefs appeared and the food started arriving although we were not the first to be served even although we ordered first. This was a big International hotel who seemingly couldn’t cope with international guests during Ramadan. I have a lot of respect for national customs but was disappointed they left their foreign guests wanting. wafaa oulaiz, Other at Kenzi Tower Hotel, responded to this review Dear Sir,Thank you very much for taking the time to share your detailed feedback following your stay at the Kenzi Tower Hotel Casablanca.I am pleased to read that you appreciated the spaciousness of your room and the open views it offered. Your satisfaction in this regard is important to us.At the same time, I would like to sincerely apologize for the inconveniences you encountered during your stay. I am truly sorry to learn about the issues with the bathroom design and water leakage during shower use. This is certainly not the level of comfort we aim to provide, and I have already shared your comment with our technical team for immediate review and corrective action.I also regret your experience regarding access and mobility in the surrounding area. While we cannot directly control the external urban environment, we fully understand your concerns and appreciate your feedback.Regarding your dining experience during Ramadan, please accept my sincere apologies for the confusion and delays you encountered. I deeply regret the lack of clarity in communication and the service inconsistencies you described, particularly as you were informed that dinner service would be available. This is not reflective of our usual standards, and I fully understand your disappointment. Your comments have been shared with our Food & Beverage management team for immediate evaluation, especially in terms of service organization and guest communication during special periods such as Ramadan.We greatly value your constructive observations, as they help us identify areas where we must improve, particularly in ensuring a smoother and more consistent experience for all our international guests.We sincerely hope to have the opportunity to welcome you again in the future and provide you with a much improved and seamless stay experience.Kind regards,Katia BittonGeneral Manager

  • User:ANASTPANAG

    Trip type: Business

    Spacious rooms. Nice view. Needs renovation. Awful internet access

    rating04 Mar 2026

    I stayed for 3 nights, visiting Casablanca for business purposes. I enjoyed my stay here. Specious, comfortable rooms, well organised and with all needed amenities. I stayed at the 20th floor and the view was lovely. The hotel is centrally located though not very close to major attractionsStaff was very polite, as most of the people in the city, willing to help constantly. Breakfast was amazing!!!Nevertheless, some things need improvement: - internet access was very slow- TV not working, possibly due to the slow internet. Constantly freezing and switching off. Couldn't watch at all- Some things in the room need fixing. For example the wardrobe door and the bath/WC furniture have pretty much reached end of life.- Colleagues staying at other floors complained about no hot water. Mine was not very hot but it was shower usable.Though I enjoyed my stay, would possibly choose another 5* hotel next time, unless the owners decide to invest on their asset. wafaa oulaiz, Other at Kenzi Tower Hotel, responded to this review Dear Guest,Thank you for choosing the Kenzi Tower Hotel for your stay in Casablanca and for taking the time to share such a detailed review.We are glad to hear that you enjoyed the spacious and comfortable rooms, the lovely view from the 20th floor, our central location, the politeness of our staff, and the breakfast. Your positive comments are very encouraging for our team.At the same time, we sincerely apologize for the inconveniences you experienced regarding the internet speed, TV issues, and the condition of certain furniture and facilities in your room. We hope to have the opportunity to welcome you back in the future and to provide a stay that fully meets your expectations.Kind regards,Katia BITTONGeneral Manager

  • User:Fondue4two

    Trip type: Couples

    Modern Choice with Great Views

    rating16 Feb 2026

    We stayed one night as part of a tour and had a positive experience. The public spaces were very nice especially the pool and the restaurant on the 27th floor. Since we didn't do much walking around I cannot comment on how good or not the location is. The view from our room was good even from the 9th floor. The room was modern and clean and a decent size. The bathroom was large though the shower water pressure was poor. Our hairdryer didn't work but maintenance solved that problem. My wife had a massage in the spa and said that it was very nice.The breakfast had a very good selection. wafaa oulaiz, Other at Kenzi Tower Hotel, responded to this review Dear Guest,Thank you for taking the time to share your detailed feedback. We are delighted to hear that you had a positive experience during your stay at the Kenzi Tower Hotel.It’s wonderful to know that you enjoyed our public spaces, especially the pool and the restaurant on the 27th floor, as well as the modern, clean, and spacious room. We apologize for the initial issues with the shower water pressure and hairdryer, but we’re glad our maintenance team was able to resolve them promptly.We are also happy that your wife enjoyed her spa massage and that you appreciated our breakfast selection. Your comments are very valuable and will help us continue improving our services.We look forward to welcoming you back for another enjoyable stay.Warm regards,Katia BITTONGeneral Manager

  • User:Keith F

    Trip type: Business

    Lovely place and people

    rating30 Jan 2026

    Stayed in Morocco for 3 months and I must say the Kenzi was the best out of all in terms of food, drinks and service. Pleasure to meet all the staff and I hope that ill be back in the near future. Thankyou !! wafaa oulaiz, Other at Kenzi Tower Hotel, responded to this review Dear valued guest,Thank you very much for your wonderful feedback. We are delighted to hear that your three-month stay in Morocco was made even more enjoyable at Kenzi Tower Hotel, and that you found our food, drinks, and service to be the best among all the hotels you visited.It was our pleasure to welcome you, and your kind words will be shared with the entire team—they will be thrilled to know they made a positive impact on your stay.We look forward to welcoming you back in the near future!Warm regards,Katia BITTONGeneral Manager

  • User:tiin66

    Trip type: Family

    Great hotel in great location

    rating14 Dec 2025

    Great hotel in a great location. Many shops around to shop. Many eateries around too..all within walking distance. Room is spacious. We booked room facing city and seaview. So facing mosque. Nice view day and night. my kids love the L27 skies restaurant. They gave the steak 10/10 🤣. Thanks to frontdesk, mukhsin, Miriam and his team for your assistance. Great service. Recommended. wafaa oulaiz, Other at Kenzi Tower Hotel, responded to this review Dear Valued Guest,Thank you very much for sharing your wonderful feedback following your stay at Kenzi Tower Hotel Casablanca.We are delighted to hear that you enjoyed our great location, the spacious rooms, and the views of the city and the mosque. It is also fantastic to know that your children loved the Skies 27 restaurant and that the steak earned a perfect score!Your kind words for our front desk team, Mouhcine, Meriem, and the entire staff, are greatly appreciated and will be shared with them—they will be thrilled to know their efforts made your stay memorable.We truly appreciate your recommendation and look forward to welcoming you and your family back for another exceptional experience.Kind regards,Katia BITTONGeneral Manager

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