Palace d'Anfa

Recent Reviews: 325

• User: Raysiwi H

  Trip type: Business

  Terrible

  Staff doesn’t speak english at all also rude specially bassam from room service. Reception at night make me come down and took me to kitchen to see face to face with bassam and speak frence only with himStaff doesn’t speak english at all also rude specially bassam from room service. Reception at night make me come down and took me to kitchen to see face to face with bassam and speak frence only with him

• User: Malak A

  Trip type: Family

  Highly recommend

  An excellent stay at this hotel! From the moment of check-in, Salma at the reception made the experience even better with her warm welcome and professionalism. The room was spotless, well-furnished, and had a comfortable bed. The amenities were top-notch, and the location was perfect for exploring the city. The breakfast had a great variety of fresh options, and the overall service exceeded expect… Read moreAn excellent stay at this hotel! From the moment of check-in, Salma at the reception made the experience even better with her warm welcome and professionalism. The room was spotless, well-furnished, and had a comfortable bed. The amenities were top-notch, and… Read more

• User: krsaputri

  Trip type: Business

  Looks old but still okay

  + Great Location+ Room service is tasty+ breakfast quite okey for arabic + hotel looks old but still good maintanance- No ironboard and iron in the room- because its not my first time here,the housekeeping team is super terrible,they re knocking my room even they know Im there,always even we put "DND" sign. SO WEIRD !+ Great Location+ Room service is tasty+ breakfast quite okey for arabic + hotel looks old but still good maintanance- No ironboard and iron in the room- because its not my first time here,the housekeeping team is super terrible,they re knocking my room even t… Read more

• User: SamN74

  Trip type: Couples

  Not a 5* experience, and the rooftop pool wasn't available

  They're trying to be a 5* hotel - but not delivering on the promise.We arrived at c. 10.30 on a Sunday evening. They offer valet parking - clearly our car wasn't "posh" enough as it was very difficult to get the attention of anyone. Eventually we did - but he did not speak English, so had to get someone who did. We spent 5 minutes waiting out the front until someone arrived who understood we wante… Read moreThey're trying to be a 5* hotel - but not delivering on the promise.We arrived at c. 10.30 on a Sunday evening. They offer valet parking - clearly our car wasn't "posh" enough as it was very difficult to get the attention of anyone. Eventually we did - but he… Read more

• User: rosemaryi667

  Trip type: Friends getaway

  Very dark room and leaking ceiling in bathroom

  Is not Greg the first problem we noticed was that our room was very dark. We reported this to Reception because one bulb was missing in the ceiling and there were no bedside lights. We were told that someone would come and put a new bulb in but they didn’t. We reported it again still no action.The next problem was the bathroom ceiling was leaking, presumably when people upstairs had a shower . The… Read moreIs not Greg the first problem we noticed was that our room was very dark. We reported this to Reception because one bulb was missing in the ceiling and there were no bedside lights. We were told that someone would come and put a new bulb in but they didn’t. We… Read more