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Sofitel Casablanca Tour Blanche

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Sofitel Casablanca Tour Blanche

locationCasablanca, Casablanca

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About Sofitel Casablanca Tour BlancheAbout Sofitel Casablanca Tour Blanche

Location

The hotel is located at the heart of the Sidi Belyout business district in the city centre. Set opposite the Hassan II Mosque, the hotel towers above the white city. The hotel is situated next to Casablanca port and can be accessed via Boulevard de la Corniche or Boulevard d'Anfa. Shopping opportunities can be found about 8 km away at the Morocco Mall. Ain Diab beach is approximately 15 minutes away by car or public transport. Casa Port railway station is around 5 minutes away on foot.

Facility

The hotel has 171 rooms, which are located on 24 storeys and are reachable by lift. The reception desk is open round the clock. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a newspaper stand, a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms feature a living room, a kitchen and a bathroom. Air conditioning and central heating ensure comfortable indoor temperatures. Guests can relax and enjoy the sea views from the balcony or private terrace of some rooms. Rooms have a double bed, a queen-size bed or a king-size bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. Further amenities include an ironing set and a trouser press. A telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests can take advantage of the nightly turndown service. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer and bathrobes are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. Family rooms are available for parents with children.

Sport

Guests can taking a refreshing dip or just relax in the pool complex, which includes indoor and outdoor areas. Guests can relax and enjoy the sun loungers and parasols provided. The hot tub in the pool area promises pure relaxation. For guests who wish to keep active, cycling/mountain biking and golf are available. The water sports offered include diving. Sport and leisure facilities at the hotel include a gym and callisthenics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon and massage treatments. Leisure facilities include an entertainment programme, a kids' club and a dance club.

Meals

Dining facilities include a restaurant with air conditioning, a café and a bar. Catering options include half board, full board and all-inclusive. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

Amenities at Sofitel Casablanca Tour Blanche Amenities at Sofitel Casablanca Tour Blanche

  • Facilities

    • -

      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Garage

    • -

      Hotel Safe

    • -

      Kids Club

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

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      Newspaper kiosk

    • -

      Nightclub

    • -

      Pets

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      Shops

    • -

      TV Room

    • -

      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      All inclusive

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      Breakfast Buffet

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      Full Board

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Children's Entertainment

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      Cycling/Mountain Biking

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      Diving

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      Golf

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

LocationLocation

Map preview

Around this property:

Train Station

100 m

City Centre

100 m

Golf Course

8 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

2329

Very Good

584

Average

200

Poor

95

Terrible

97

Recent Reviews: 3305

  • User:Frank H

    Trip type: Business

    Avoid wasting budget in Sofitel - 5 star rating should be reviewed

    rating06 May 2026

    2 night stay 4.5. - 6.5.2026 during a business trip - first room 905 had a massive mold issue - you smell right away when entering the room. The reception was aware of it (what a shame giving such a room to a new client). Room changed to 902 - pictures attached. 1.) Unshielded electric cables on the windowsill outside 2.) Spiderwebs at the ceiling 3.) loose reading light 4.) damaged wall and finally 5.) moldy fan in the shower. Made Sofitel onsite manager aware - she offered an equivalent of ~15€ of loyalty points and a free dinner - the bill remained at 200€ a night. Worst experience in business travel.

  • User:SuperShan1

    Trip type: Couples

    This is not a 5 star hotel. Try Royal Mansour next door.

    rating29 Apr 2026

    This is a fake Sofitel Casablanca. Why I awarded "fake" as it is nowhere close to what you experienced of Sofitel in Vietnam or in Queenstown or even close to 4 star. When we reach the hotel lobby, it doesn't look like a hotel, more like some rundown place and the front door looks bizarre. Upon entry, was dark and feels you’ve entered a wine bar. Reception was efficient and gave us our room 1900 which is a Junior Suite which I booked. We went to the run down lift, even the buttons of the lift feels like coming off. Feels like you’ve entered into a typical 3 star hotel in S.America. Once door opens on 19th floor, you already can smell the stale air and the carpet looks like American run down chain in Chicago. Our room upon entrance smelled of someone has been smoking. The floors are dirty, the sofa you can see crumbs of food, the working desk you can see crumbs of whatever, I took tissues to wipe the working desk and the tissues are BLACK. The towels are yellowish, you feel like you're in a public swimming pool when stepping into the shower area. The electric kettle! It was filled with some slimy yellowish liquid inside. Is like someone has vomited in it. I knew I’ve to get out of this place. I went to their fitness center to try out the tiny swimming pool to wake myself up. It was a scary affair. No towels to be seen and the water taste ridiculously weird. When I use my goggles to see underneath, my god, lots of dirt, I came up right away and head for a shower in the room. I also googled where are the 5 stay hotel in Casablanca, booked it and check out immediately. When we came down to reception after 1.5hrs upon checking in with our big suitcases, we told them we can't stay in this place. Saving grace is manager Lisa Bertrand. She was calm, cheerful and helpful. Wanted to show us another room, unfortunately this hotel needs a major overhaul to win me over. We checked into Royal Mansour next door - that is a real 5 star hotel. I hope Sofitel Marrakech is not going to be this scary as that will be my next stop. SOFITEL CASA, General Manager at Sofitel Casablanca Tour Blanche, responded to this review Dear SuperShan1,Thank you for taking the time to share your feedback following your recent stay with us.I am once again sincerely sorry that your experience did not meet your expectations, and I deeply regret the discomfort you encountered. What you have described does not reflect at all the experience we strive to deliver to our guests, and I fully understand your disappointment.On a more personal note, I would like to warmly thank you for your kind words towards me. I am truly glad I was able to assist you, and that my support was appreciated.I sincerely hope to have the opportunity to welcome you again in much better conditions, and to show you that the Sofitel Casablanca Tour Blanche experience is far from what you have encountered, offering you a completely different and more positive impression of our property.With my sincere regards,Lisa BertrandGuest Experience Manager

  • User:cathw1965

    Trip type: Solo travel

    Distinctly average

    rating08 Apr 2026

    The reception is formal and functional, bordering on unfriendly. There’s plenty of staff around but they seem more focussed on chatting and laughing amongst themselves than guest experience, which is a shame because the staff in the brasserie are the polar opposite - they are friendly and welcoming. Rooms differ in standard despite the same categorisation. I stayed three nights on arrival in Casablanca and couldn’t fault the room. Staying one night before I leave Morocco and the room is smaller, older and in need of some TLC/repair. It’s a disappointment considering the standard of the hotel. SOFITEL CASA, General Manager at Sofitel Casablanca Tour Blanche, responded to this review Bonjour Cathw1965,Thank you for taking the time to share your feedback.I am sorry to read that your experience was inconsistent, particularly regarding the reception service and the variation in room quality. This is certainly not the level of standard we aim to deliver.I am however pleased to know that you appreciated the service from our brasserie team, and I will be sure to share your kind words with them.Your comments have been shared with the relevant departments for review and improvement, as consistency is a key focus for us.We hope to have the opportunity to welcome you again for a more seamless experience.Kind regards,Lisa BertrandGuest Experience Manager

  • User:Michael L

    Trip type: Couples

    Disgusting stains, poor service

    rating06 Apr 2026

    We paid extra for a "luxury" room, but it had a vomit stain next to the bed and a series of disgusting stains on the couch. The toilet was in a closet on the other side of the room from the sink. For some reason, there was a baby crib, and the staff wouldn't remove it. We asked to switch rooms, but they said no. They said they would refund us (we ended up booking a last-minute room at the Marriott down the street), but more than a week later, and they still haven't. This is far from a five-star hotel -- it is dirty, and I would stay away.

  • User:Paradise48090605597

    Trip type: Family

    They would charge extra cost and refuse to refund

    rating29 Mar 2026

    I stayed for 3 days and got 100USD voucher during my stay. However when I checked out the hotel charged additional cost within that 100usd. They realized the mistake but refuse to refund! I checked out by 2026/3/13 and till now still no refund.This is ROBBERY!通过旅行社预定连住三日，包含 100 美金消费额度，退房时前台多刷了我一百美金并且拒绝退款，借口是他们无法操作。🌶︎🐔

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