tod blue logo

tod logoLogin/Create Account

flagUK

call icon0204 505 9777

Homemorocco

Ibis Fes Hotel

images

View Gallery

image url
image url

Ibis Fes Hotel

locationFez, Fez

Share this Dealshare

About Ibis Fes HotelAbout Ibis Fes Hotel

Location

This hotel is located in the city centre of Fez, 5 minutes' drive from the Karaouyine mosque and a 10-minute drive from the Medina. It is a short drive away from the Fes El Jdid, Imouzzer is 32 km away and it is 60 km to Ifrane and 60 km to Meknes. It lies just 18 km from Fez Airport.

Facility

The hotel has a lift and features 125 non-smoking rooms, including 8 single rooms. The reception desk is open round the clock. Amenities available at the hotel include a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a 24-hour security service, medical assistance, room service and a laundry service. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and a fan. Guests can enjoy the view of the pool from a balcony or terrace. Rooms include a double bed. Extra beds can be requested. A safe and a desk are also available. An ironing set is provided for guests' convenience. A telephone, a TV, a radio and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are provided in the bathrooms, which include a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Family rooms are available for parents with children.

Sport

Guests can work out or just relax in the outdoor and indoor pools. Kids can splash about in a special swimming area just for them. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The pool bar serves a selection of refreshing drinks. There are many ways to relax or stay active at the hotel, including tennis, golf and a gym.

Meals

Various dining options are available, including a non-smoking restaurant, a dining room, a café and a bar. Catering options include bed and breakfast, half board and full board. A continental breakfast buffet guarantees a great start to the day. For lunch and dinner, guests can order à la carte.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

Amenities at Ibis Fes Hotel Amenities at Ibis Fes Hotel

  • Facilities

    • -

      24-hour reception

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Café

    • -

      Car Park

    • -

      Conference Room

    • -

      Garage

    • -

      Hotel Safe

    • -

      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Restaurant(s)

    • -

      Restaurant(s) with non-smoking area

    • -

      Room Service

    • -

      Shops

    • -

      TV Room

    • -

      Wifi

  • Hygiene

    • -

      ALLSAFE (Accor/Bureau Veritas)

    • -

      Contactless check-in/-out

    • -

      Contactless payment

    • -

      Enhanced cleaning programme

    • -

      Hand sanitiser

    • -

      Health checks on staff

    • -

      No high-touch furnishings

    • -

      No high-touch furnishings in public areas

    • -

      Packaged meals

    • -

      Protective equipment for employees

    • -

      Protective equipment for guests

    • -

      Protective hygiene screens

    • -

      Protective masks for guests

    • -

      Social distancing regulations

    • -

      Time interval between room bookings

    • -

      Use of commercially available disinfectants

  • Meals

    • -

      à la carte Dinner

    • -

      à la carte Lunch

    • -

      Full Board

    • -

      Half Board

  • Sport/Entertainment

    • -

      Children's Pool

    • -

      Golf

    • -

      Indoor Pool

    • -

      Outdoor Pool(s)

    • -

      Parasols

    • -

      Sun loungers

    • -

      Sun terrace

    • -

      Tennis

LocationLocation

Map preview

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

316

Very Good

414

Average

243

Poor

81

Terrible

77

Recent Reviews: 1131

  • User:PatriciaH678

    Trip type: Couples

    Budget friendly City center oasis just a little improvement needed

    rating04 Nov 2025

    We stayed for three nights at this city centre location and the absolute added bonus was the pool which was situated in amazing well kept gardens which unfortunately was let down by the fact that the rest of the hotel and furnishings were very worn and dated. It is in desperate need of a full refurbish. The room we had should have been a double but was in fact a twin room. The curtain was hanging off the rail so couldn't be closed properly. There was no kettle or fridge which was inconvenient as I had brought all the necessary provisions to enjoy a coffee in the mornings without having to leave the room. The shower was hot and had good water pressure. The staff were excellent and very helpful. House keeping serviced the room daily. The hotel is right next door to the train station which was great for us to experience a train journey to Rabat.All in all a good value hotel that I would recommend but with a little investment I personally would be happy to pay more.

  • User:Traveler00106826122

    Trip type: Family

    Unacceptable Service and Lack of Accommodation

    rating04 Aug 2025

    Upon arrival, we requested a mini fridge for my mother, who requires proper storage for her medications to maintain their effectiveness. To our disappointment, the hotel was unable to provide this basic and essential accommodation. Despite explaining the importance of this request due to medical reasons, the response we received from the staff was not only unhelpful but also unprofessional and rude. Their attitude was dismissive, and the service felt cheap and careless.Given the seriousness of the situation and the lack of empathy and support from the hotel staff, we were left with no choice but to check out early and urgently find alternative accommodation at a nearby hotel that was able to meet our needs.This experience was distressing, unacceptable, and not at all reflective of the standards one should expect from a reputed hotel chain. I will not be recommending Ibis Hotel to anyone in the future, and I hope this feedback prompts serious reflection and improvement in your customer service and medical accommodation policies.

  • User:helenw555

    Trip type: Couples

    Good location and friendly staff

    rating16 May 2025

    Stayed for 4 nights, located next to the railway station. If you have a room on station side you can hear the train horns during the night.Staff very friendly and helpful. Breakfast is ok, croissants, cheese, egg etc. Toaster is useless, you will never get brown toast. Room was fine with a comfy bed and a good shower.. Taxis available outside to take you to the Medina but be prepared to haggle for one, don’t pay the asking price.

  • User:TheAdvisorExpert

    Trip type: Friends getaway

    Good value city stay

    rating17 Apr 2025

    Great location right next to the train station. Good swimming pool and loungers for sun bathing relaxation. Standard rooms. It's an old hotel but still very nice. Friendly reception staff. Security need to remember who is a guest instead of asking the same guests every time if they are staying here.

  • User:trbg2

    Trip type: Family

    Bad

    rating14 Mar 2025

    IBIS Fes, A terrible place. Would not recommend this to anyone. Room allocated to us was dirty. Cigarette butts all over. Even though the second room allocated was dirty. Sheets I believe had not been changed. I had to spend around an hour at the reception since they had challenges with their system. Overall, one horrible place and one could do much better by finding other hotels to stay in.

Get the Best Deals and Travel Ideas

Straight to Your Inbox

Our Privacy Policy

facebookinstagram

Travelodeal Reviews

Trustpilot