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Pacha Palace

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Pacha Palace

locationFez, Fez

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About Pacha PalaceAbout Pacha Palace

Location

The hotel is located at the back of the Borj Nord, a gate serving as one of the main entrances to Fez medina. Equally close to hotel are the illustrious Qaraouiyin Mosque, the Bouanania Medersa, the Nejjarine Wood Museum, the tanners' district and the Tijani sanctuary. There are numerous restaurants and shopping opportunities within walking distance of the hotel, whilst there are links to the public transport network just outside. Fès-Saïss Airport is about 15 km away.

Facility

The hotel was built in 1800. Guests have a choice of 13 rooms. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a safe, a currency exchange service and a cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room and a playroom. Parking spaces are available to guests travelling by car (for a fee). Other services include a 24-hour security service, a babysitting service, a childcare service, medical assistance, a transfer service, room service (for a fee), a laundry service and a hotel shuttle bus. A bicycle hire service gives guests the opportunity to explore the surrounding area independently. A fax machine is available for guests' business needs.

Rooms

Rooms are equipped with air conditioning and central heating. A balcony or terrace is a standard feature of some rooms. Rooms have a double bed or a king-size bed. Extra beds can be requested. A safe and a desk are also available. Guests will also find a tea/coffee station included among the standard features. A telephone, a television with satellite/cable channels, a plug adapter and WiFi (no extra charge) are provided as well. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. The hotel has family rooms and non-smoking rooms.

Sport

Excellent swimming awaits guests at the indoor pool. Comfortable sun loungers are available on the terrace. A hot tub can soothe sore muscles (for a fee). For those who wish to stay active while on holiday, the hotel offers golf. There is a wellness area with a spa and a hammam and, for an additional fee, a steam bath, massage treatments and a solarium. An entertainment programme and live music are also options for entertainment.

Meals

Various dining options are available, including a non-smoking restaurant, a dining room, a breakfast room, a café and a bar. Catering options include bed and breakfast and half board. Breakfast, lunch and dinner are available. Vegetarian dishes and children's meals can be prepared on request. The show cooking is a particularly special attraction.

Payment

The following credit cards are accepted: VISA, JCB and MasterCard.

Amenities at Pacha Palace Amenities at Pacha Palace

  • Facilities

    • -

      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Games room

    • -

      Hotel Safe

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      Laundry Service

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

    • -

      TV Room

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Half Board

  • Sport/Entertainment

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      Golf

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      Indoor Pool

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      Jacuzzi

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      Massage

    • -

      Steam bath

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      Sun loungers

    • -

      Sun terrace

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      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Public Transport

10 m

City Centre

50 m

Shopping opportunities

50 m

Tourist Centre

50 m

Restaurants

300 m

Train Station

4 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

16

Very Good

9

Average

3

Poor

2

Terrible

2

Recent Reviews: 32

  • User:TedH1

    Trip type: Couples

    Not what we expected

    rating07 Oct 2016

    We are at the end of our Moroccan portion of our holiday and we have truly enjoyed the people of this country. My wife and I have taken a private tour from Tangier through to Marrakech, and the tour company put us into local Riads along the way. Our Fes riad experience was our least favourite. The staff were genuinely sweet people who meant well and tried to accommodate us in the best way they could, but the level of accommodations were far less than we expected. The bathroom was in shambles with the shower head unattached, the bathroom sink had no water pressure, no shower curtain was a joke and hardly any towels provided. We we told there was a safe, but none provided. The Internet was absolutely the worst, and the staff constantly had to reboot the service. Again the staff were lovely people who tried to help us in whatever way they could, but nothing nice to say about the riad otherwise.

  • User:travel4life211

    Trip type: Family

    Best Service in beautiful historic Riad

    rating15 Feb 2016

    Besides the beautiful details you will find in this Riad, I specially loved the patio and breakfast room, the service here is what you except to find at any 5 star hotel. Omar was kind and attentive, one step ahead of our every need. Breakfast everyday was also amazing! Breads, eggs, pancakes, fresh squeeze juice, etc. You MUST stay here when visiting Fes. Thank you Omar and Riad Fes el Bali! We will never forget you! Melody and the Bertolotti family :)

  • User:Rachel S

    Trip type: Family

    Good, bad, and a wee bit ugly...

    rating06 Jan 2016

    Good: The best thing about this Riad is the wonderful owners and staff. You couldn't ask for nicer and more obliging people. The meals they prepared were delicious and traditional, but if you asked for something special, they had it for you! The courtyard was lovely, though very cold, filled with glorious architectural detail and decor.Bad: Do NOT let them put you in the first floor rooms off to the side. They reeked so badly of mold and were so tiny and utterly windowless, we had to refuse them. The main floor fancy suite is huge, but with no windows, felt dungeonlike. The "jacuzzi" tub had no plug, so wasn't much use. Heating was ineffectual.2nd floor rooms were decent, but poor upkeep, with a faint sewage smell, and in need of TLC. The heater was a puzzlement. Upper floor rooms varied, but the terrace, while affording a nice view, required climbing under hanging laundry and wires. I still loved the people and the authenticity, but comfort wasn't that great.

  • User:Judybookdoc

    Trip type: Friends getaway

    Medina and sights nearby; beautiful grounds and good breakfast

    rating01 Dec 2015

    This was only my second day in Morocco, so the proximity to the medina was lost on me as I didn't venture out alone. Luckily, the room was good, the courtyard, fountain and mosaics beautiful. Breakfast was filling and had excellent choices. I wish the heat in my room had worked, but, again, luckily it wasn't too cold. I didn't need special help, but I overheard the staff being most helpful to people who did. Recommend this hotel.

  • User:eba2015

    Trip type: Friends getaway

    The Quintessential Reasonably Priced Moroccan Hotel!

    rating13 Jun 2015

    I stayed at this hotel knowing I wanted something a little nicer than a hostel in Fez but not too expensive. It was well worth the extra money! The room we were in and the interior is beautiful! You really feel like you're getting the Morocco experience. The breakfast was amazing! It is well located near the blue gate and the water clock . Wifi, the showers, and air conditioning all worked great! At times, the manager was very attentive but sometimes almost too attentive. All in all, I would definitely recommend this hotel! If you stay, ask to be shown the balcony. From there, you have incredible views of the Medina.

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