


3+ photos
This hotel warmly welcomes guests in Fes.

23 Arsat Beniss Douh, Medina
Check-in from 1:00 PM · Check-out by 12:00 PM

23 Arsat Beniss Douh, Medina
Check-in from 1:00 PM · Check-out by 12:00 PM
Good
199 reviewsUser: Vlatka P
Trip type: Friends getaway
Terrible place
Terrible place..dirty.smelly..humidity and mold everywhere..last time thoroughly cleaned in 2012.It is shameful that such a place is even on offer..you can only get some disease there, how dirty it is..the bedsheets were also dirty and the towels..the worst accommodation I have ever stayed in and I travel a lot.Adams family hotel..don't go there..Fungus and algae in the pool..the spa also looks li… Terrible place..dirty.smelly..humidity and mold everywhere..last time thoroughly cleaned in 2012.It is shameful that such a place is even on offer..you can only get some disease there, how dirty it is..the bedsheets were also dirty and the towels..the worst ac…
User: Sumera M
Trip type: Friends getaway
Beautiful but Neglected hotel.
The hotel was hard to find. The address on the website doesn’t pull up at the correct location on gps. Hotel was charming but very dark and not well maintained. We had to request change of sheets, they were dirty and had hair on them. No hot water for shower. We had to wait till late morning to get Luke warm water. Breakfast was included with stay but had limited choices and a slow service.The hotel was hard to find. The address on the website doesn’t pull up at the correct location on gps. Hotel was charming but very dark and not well maintained. We had to request change of sheets, they were dirty and had hair on them. No hot water for shower.…
User: amira A
Trip type: Couples
Wondrful
Palais Sheherazade is a true masterpiece, where elegance, history, and serenity come together perfectly. From the breathtaking architecture to the exceptional hospitality, every detail reflects refinement and authenticity. The staff’s warmth and professionalism elevate the experience to an unforgettable level. More than a stay, it is a timeless experience that remains in the heart long after leavi… Palais Sheherazade is a true masterpiece, where elegance, history, and serenity come together perfectly. From the breathtaking architecture to the exceptional hospitality, every detail reflects refinement and authenticity. The staff’s warmth and professionalis…
User: Eleanor G
Trip type: Family
Don’t go. Stay far away.
I would never recommend this hotel to anyone. I have never stayed at a place that smelled more of must or mold. The rooms are extremely dark, were dirty in multiple places throughout the room, had no soap or shampoo. My brother’s door did not lock and the staff had no solution for that. The top floor claimed to be a restaurant but all I saw up there were multiple bags of trash.I would never recommend this hotel to anyone. I have never stayed at a place that smelled more of must or mold. The rooms are extremely dark, were dirty in multiple places throughout the room, had no soap or shampoo. My brother’s door did not lock and the staf…
User: icysolez
Trip type: Family
Mixed feelings beautiful place with disappointing service
Mixed Feelings – A Beautiful Place with Disappointing ServiceWe stayed at Palais Sheherazade for two nights, and while the property itself has undeniable charm and beauty, our experience was far from smooth. The hotel is grand and filled with details—it almost feels like its own little city. But instead of feeling welcomed and guided, we felt lost and overwhelmed. Navigating the Medina is intimida… Mixed Feelings – A Beautiful Place with Disappointing ServiceWe stayed at Palais Sheherazade for two nights, and while the property itself has undeniable charm and beauty, our experience was far from smooth. The hotel is grand and filled with details—it almost…
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