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Homemorocco

Zahrat Al Jabal

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Zahrat Al Jabal

locationFez, Fez

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About Zahrat Al JabalAbout Zahrat Al Jabal

Location

The hotel is located on Far Avenue, in the centre of Fez, close to many shops, restaurants and clubs. Bus shuttles are located throughout the area, each lying about a 5-minute walk from the next. There are many tourist attractions and points of beauty for guests to explore near to the hotel: Mouzer Lake is a 20-minute drive, Ain Chkef forest is just 5 minutes away. Medina can be reached in 10 minutes by car or public transport.

Facility

3 junior suites, 11 single rooms and 48 double rooms are located on 6 storeys and can be reached by 2 lifts. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the garage (no extra charge) or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Daily newspapers are available for purchase. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. All rooms are carpeted and include a double bed. A safe and a minibar are also available. A trouser press is provided for guests' convenience. A direct dial telephone, a TV and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub. Wheelchair-friendly rooms can be booked.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. A sun terrace is a great place to while away the hours. There are many ways to relax or stay active at the hotel, including golf, horse riding and hiking.

Meals

Dining facilities include a dining room, a breakfast room, a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. Catering options include bed and breakfast, half board and full board. At breakfast, lunch and dinner, guests serve themselves at the delicious buffet or order a set menu for dinner. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA and MasterCard.

Amenities at Zahrat Al Jabal Amenities at Zahrat Al Jabal

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Newspaper kiosk

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Evening Buffet

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      Full Board

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      Half Board

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      Lunch Buffet

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      Set menu dinner

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Golf

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      Horse Riding

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      Sun terrace

LocationLocation

Map preview

Around this property:

Golf Course

0 m

Restaurants

0 m

Lake

0 m

Shopping opportunities

0 m

Tourist Centre

0 m

Nightclub

50 m

Bars / Pubs

50 m

City Centre

200 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

17

Very Good

40

Average

45

Poor

20

Terrible

25

Recent Reviews: 147

  • User:Heather U

    Trip type: Friends getaway

    Hardest beds in Fes

    rating07 Apr 2026

    These are some of the hardest beds I’ve ever slept on. In fact, I’m writing this at 2am after two nights of waking in the wee hours because of how uncomfortable the beds are - our entire group of 14 people agrees it’s like sleeping on a rock. The windows are poorly soundproofed, so expect a lot of street noise on the street side, even on the higher floors. My bathroom smells like poo all the time, and only some of the rooms come with a functioning tv remote. Everything else is average. I would.not stay here again nor recommend it unless you have the number of a chiropractor at hand.

  • User:itsmeanne

    Trip type: Couples

    Will not go back!

    rating27 Nov 2024

    This was the worst hotel on our trip with two people getting ill with food poisoning. Do not order Tajine as it’s not authentic! Breakfast was poor with selection and coffee machines running out problems.The rooms were very small and extremely noisy.

  • User:Z180WSninal

    Trip type: Couples

    Absolutely fantastic hotel.

    rating01 Aug 2023

    Huda at the reception was fantastic, she was so attentive and nothing is too much for her, she booked us a room, answers all our questions, orginse taxis, she is profesionales and go that extra mile for you. Thank you so much for lovley stay.

  • User:BruceEmma

    Trip type: Family

    Would not recommend

    rating18 Jul 2023

    I recently stayed at this hotel, and I must admit that my experience was less than satisfactory. There were several issues that made the stay quite disappointing, and despite raising our concerns, they were not adequately addressed.One of the main reasons we chose this hotel was because it was advertised as wheelchair-friendly. However, we were surprised to find steps leading into the entrance and small rooms, making it challenging for individuals with mobility issues.Additionally, the lifts were exceptionally small, causing inconvenience and discomfort, especially when carrying luggage or during busy times. It was disappointing that the accessibility and space were not as expected.We also encountered a language barrier when trying to communicate about laundry charges. We felt like we might have been overcharged, but it was difficult to clarify the matter due to the language issue.On a positive note, most of the staff were very friendly and polite, and their efforts to assist us were appreciated. However, the lack of water or glasses in the rooms was a surprising oversight, and it affected our overall comfort during our stay.Furthermore, the location of the hotel didn't have much around that was open. This limited our options for nearby dining or activities, making our experience less enjoyable.Overall, the hotel had several faults that affected our stay. While the friendly staff were a bright spot, the issues with accessibility, small lifts, lack of amenities, and limited nearby options left us feeling dissatisfied. I hope that the hotel management takes these concerns seriously and works on improving the overall guest experience to meet the expectations of their guests.

  • User:V250FAhelenw

    Trip type: Solo travel

    I would avoid

    rating18 Nov 2022

    Stayed at this hotel as part of a tour of Morocco for 2 nights and my room was on the 2nd floor.All looked okay but the bathroom door couldn't be opened properly as the bathroom was so small it hit the sink. The shower head was in a disgusting state and the water mainly came out the side of it. What looked like a king size bed was actually 2 singles pushed together except the top sheet didn't fit so it was more just draped over and the blanket on top the same so if their had actually been 2 people in the bed they would of been fighting over the bed clothes. The noise from outside at night was still loud despite earplugs.Every time I came in/out the room there was a trolley outside with leftover food I assume from someone's room service, morning & night - not at all appealing.The WiFi well a different login depending on what floor you happened to be on & then it usually didn't work anyway.Breakfast was ok, on the 2nd morning I arrived as the restaurant opened and nothing was ready.We did consider having dinner at this hotel but the staff were not very friendly or even much in attendance.The only good thing to say about this hotel was the view from the restaurant especially at sunrise.

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