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Homemorocco

Zalagh Parc Palace

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Zalagh Parc Palace

locationFez, Fez

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About Zalagh Parc PalaceAbout Zalagh Parc Palace

Location

This hotel enjoys an ideal location between the fertile land of Saïss and the lush forest of the mid-Atlas mountains. The airport is located about 20 minutes from the hotel, Meknès is around 45 minutes away, Volubilis and Moulay Idriss are only an hour away and the capital Rabat is around 1.5 hours away.

Facility

488 rooms, including 87 junior suites, 21 suites and 366 double rooms, are available to guests. Guests are warmly welcomed by multilingual staff (English, German, French) at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. 4 lifts and wheelchair-accessible facilities are available. There are a number of shops, including a supermarket. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a 24-hour security service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. Guests can enjoy the mountain view from a balcony or terrace. The rooms have a queen-size bed and a sofa bed. Extra beds can be requested. A minibar and a desk are also available. A trouser press is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer and bathrobes are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

Sport

The pool complex ensures comfortable swimming with its indoor and outdoor pools and pleasantly heated water. Children can enjoy a special swimming area just for them. Pure relaxation in the hot tub, fun on the waterslide and refreshing drinks at the pool bar – guests will experience just how rich and varied a day in the water can be. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The hotel offers an extensive outdoor sports programme, including tennis, basketball, crazy golf and golf. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards, darts, bowling and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments and a solarium. Leisure facilities include an entertainment programme, a kids' club, a dance club and a nightclub.

Meals

Dining facilities include a restaurant with air conditioning, a café and a bar. Catering options include bed and breakfast, half board, full board and all-inclusive. At breakfast, lunch and dinner, guests serve themselves at the delicious buffet or order a set menu for lunch and dinner. Staff are also happy to provide children's meals.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

Amenities at Zalagh Parc Palace Amenities at Zalagh Parc Palace

  • Facilities

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      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Foyer

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      Games room

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      Garage

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      Hairdresser

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Nightclub

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      Playground

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Waterslide

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      Wifi

  • Hygiene

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      Enhanced cleaning programme

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      Health checks on staff

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      Protective equipment for employees

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      All inclusive

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      Breakfast Buffet

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      Evening Buffet

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      Full Board

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      Half Board

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      Lunch Buffet

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      Set menu dinner

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      Set menu lunch

  • Sport/Entertainment

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      Aerobics

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      Basketball

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      Billiards/Snooker

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      Bowling

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      Children's Entertainment

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      Children's Pool

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      Darts

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      Entertainment Programme

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      Golf

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Minigolf

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Table Tennis

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      Tanning Studio/Solarium

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      Tennis

LocationLocation

Map preview

Around this property:

Centre

5.5 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

44

Very Good

135

Average

178

Poor

127

Terrible

109

Recent Reviews: 593

  • User:Eileen J

    Trip type: Friends getaway

    Good experience

    rating23 Feb 2026

    Lovely grounds and interior. Bedroom clean and good shower. Staff very friendly. Good buffet selection but plates cold and sometimes some food not hot enough either.

  • User:Freddy_on_trips

    Trip type: Couples

    Below Average - 6 October 2025

    rating28 Oct 2025

    On our tour, we had a stop in Fes and stayed one night at the Zalah Park Palace in room 1152.Room – Cons1-The bathroom showerhead wasn’t tightened properly, and most of the water flowed onto the tiles instead of on us.2-No safe.3-Very basic amenities — only hand soap, shampoo, and shower gel. There weren’t even any tissues in the room.Room – Pros1-Comfortable beds.2-The room had a fridge.LocationThe hotel is located near a small mall that includes a supermarket, just a few minutes’ walk away.Hotel Grounds1-There are two outdoor swimming pools.2-Two restaurants are available. The main one offers buffet-style breakfast, lunch, and dinner.3-There is a small souvenir shop near the second pool.4-The elevators are insufficient when large crowds show up — at one point, around 50 people with luggage were waiting, so we had to use the stairs.BuffetWe only had breakfast and dinner, which were included in our package. Note that drinks — including water — are not complimentary. Breakfast was average, but dinner was poor. The staff seemed disorganized and unable to manage the service properly.Overall ImpressionThe receptionist was unprofessional and unfriendly during check-in. Overall, this hotel is definitely not a five-star property — more like a three-star at best. Sadly, not worth the stay.

  • User:Peter G

    Trip type: Family

    The dinner staff is under 3 stars

    rating27 Oct 2025

    This is a 5 stars hotel, including dinner. We (6 of us) went to have a dinner, it was a buffet system. The drinks were not included, after half an hour nobody asked us about a glass of water. We finished the dinner without any drinks, so after half an hour I brought my wine from the room to the table. After 10 seconds 3 of waiters came to the table, that it is not allowed and they were very agressive. The boss were took of my wine opener I use for 18 years. They said, this is our fault, because we have to ask for the waiters, even they would say sorry, as it can happen in the 5 stars hotel we visited in almost 70 countries in the last 20 yearsI think this level is under 3 stars, the boss was ineligible for this function..

  • User:GulliverCornwall_UK

    Trip type: Couples

    Avoid this hotel.

    rating13 Oct 2025

    I am at this hotel now as part of a TUI tour of Morocco. How it got 5 stars I have no idea. It is truly awful. Bad location, incompetent staff, poor food choices and quality, no safe in room, very tired decor in the rooms, no walk in showers at all. Fes is great but do yourself a favour and avoid this hotel.

  • User:Elaine66UK

    Trip type: Couples

    Worst Hotel I've Ever Stayed In

    rating10 Jul 2025

    Zalagh Parc Palace could possibly be the worst hotel I've ever stayed in. No way is it a 5*.It was clean but very, very basic accommodation. Half the facilities advertised are closed – Gym, Irish Bar, Bowling etc. Food in restaurant - not much variety and only lukewarm. Same bread, salad and fruits for breakfast and dinner. Dinner had one hot meat (not necessarily hot) with a few offerings of veg which was tasteless and un appetising.The rooms again were clean but overall standard was really bad. Separate toilet door meant you had to squeeze in (and I’m small). Broken everything and plugs not fitted properly. Bath filled up when showering.There were also regular power cuts.Staff didn’t even look up to speak and would walk off and attend to someone else mid-sentence. Quite rude, especially at Reception where first impressions are made. Restaurant manager was shouting at his staff in front of everyone. And the egg chef would refuse to make an omelette while she used her phone!!! Desserts were pink custard or cake!Sorely disappointed in this hotel ‘Palace’ no way and 5* never??

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