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Homemorocco

Club Paradisio

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Club Paradisio

locationMarrakech, Marrakech

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About Club ParadisioAbout Club Paradisio

Location

This hotel warmly welcomes guests in Marrakesh.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. A lift and wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a newspaper stand, a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry, a page service and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Daily newspapers are available for purchase. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning, central heating and a fan ensure that rooms maintain comfortable temperatures. Most of rooms include a balcony or terrace as a standard feature. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Separate bedrooms can be booked. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. For guests' convenience, units include a refrigerator, a mini fridge and a tea/coffee station. Further amenities include a trouser press and a tumble dryer. A telephone, satellite television, a games console, a plug adapter, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests can take advantage of the nightly turndown service. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer, a vanity mirror and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Some of the wheelchair-friendly rooms have a wheelchair-accessible bathroom. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The pool complex ensures comfortable swimming with its indoor and outdoor pools and pleasantly heated water. Children can enjoy a special swimming area just for them. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A sun terrace, sun loungers, and parasols are available. For guests who wish to keep active, cycling/mountain biking and golf are available. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, billiards and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments, hydrotherapy treatments and a solarium. Additional leisure activities include an entertainment programme, a kids' club, a dance club and a nightclub.

Meals

Dining facilities include a restaurant, a dining room, a café and a bar. Catering options include half board, full board and all-inclusive. Breakfast, lunch and dinner offer many delicious options. Diet meals, vegetarian dishes and children's meals can be prepared on request. In addition, special catering options, picnics and snacks are available. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The following credit cards are accepted: VISA and MasterCard.

Amenities at Club Paradisio Amenities at Club Paradisio

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Games room

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      Garage

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      Hairdresser

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Newspaper kiosk

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      Nightclub

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      Pets

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      Playground

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      All inclusive

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      Full Board

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Billiards/Snooker

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      Children's Pool

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      Cycling/Mountain Biking

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      Golf

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Table Tennis

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      Tanning Studio/Solarium

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

200

Very Good

105

Average

66

Poor

61

Terrible

151

Recent Reviews: 583

  • User:Eilish J

    Trip type: Friends getaway

    Friends get away

    rating30 May 2026

    Hotel was clearly very grand in its day but a bit tired looking in places now. Some staff were friendly other not so. Disappointing food options open. Only 1 of 3 restaurants appeared to be open for evening food. Breakfast was acceptable..fresh omelette and lots of pastries and a buffet of veg and salad. Housekeeping came very early and when were were still sleeping and came back at 3pm but did come every day. Air con poor but just about cooled the room. Went to the spa for a salt scrub and massage. Spa was nice and clean. Salt scrub turned out to be a scrub using what felt like a wire brush...never experienced anything so intensely painful in my life and skin very raw afterwards. Massage made up for it though. Overall the hotel is clean just a bit dated and lacking in available options for food and drinks. Would stay again if I visited Marrakesh but would chose to eat out. Would not recommend all inclusive. Pool side music was nice although children unsupervised at the pool was an issue one day which was slightly un nerving and annoying. Perhaps hotel should watch for this. Plenty of sunbeds available but had to wait for boutique to open to rent a beach towel which delayed our time at the pool on first day. Bar staff very nice and helpful. Wine approx 26 euro a bottle and beer 6 euro per bottle for context. Paid hotel tax of 17 euro on arrival for 4 nights. Only 15 mins from hotel to Medina in a taxi and 15 mins to.airport so great location. Walking distance to large shopping mall with supermarket

  • User:MrsBate2011

    Trip type: Friends getaway

    So much better than the worst reviews would have you believe!

    rating17 May 2026

    I felt I had to write a review as I read the reviews before I went and was really quite worried that it would be horrendous! If you come to this hotel looking for faults, you will find some, if you come to enjoy a holiday and want a hotel that is a great base then you will enjoy your holiday and it's nowhere near as bad as the bad reviews.I wouldn't say it's the kind of hotel to spend a full week in eating 3 meals a day and not leaving the place at all, as I guess then, the things that aren't so great would feel more apparent.We stayed All Inclusive in Club Paradisio side of the hotel. When booking we were happy with B&B but it was very cheap to add All In, so we thought it was worth it for what we paid.The food was good, as long as you aren't expecting British food, chips with every meal etc as the food is more local which we found really good. Lots of fresh salads and bread, different meat and veggie options, enough choice as long as you aren't fussy.We mainly ate out in the evenings as the restaurant could get a bit repetitive if you had every meal there and there is so much going on in Marrakech that we just wanted a base to explore.The restaurant manager was really friendly and by day 2, knew what drinks we would have with our meal. We found a lot of the staff seemed a bit offish at the start but as soon as we were friendly to them and said hello, thank you etc in French or Arabic, they were lovely.The bar manager was also really friendly, some of the bar staff weren't so great and asking them for a drink was like asking a teenager to tidy their bedroom, but, it didn't ruin our holiday and we continued to be super friendly and nice to them.Our room was clean & comfortable but did seem to lack air conditioning, we didn't need it during our stay but I imagine if you came here in August, it would be an issue.We found the reception staff a little hit and miss, we asked them to call us a taxi into the centre, which they did fine, asked us to pay them for a return trip which was 300MAD. On speaking to the driver he told us that they only give the him 200MAD which means they took the equivalent of £8 for making the phone call. The driver then gave us his number so after that, we organised pick ups directly with him. We also used Uber a couple of times which was good too and 50MAD to the main square.One surprising thing was how quiet the pools were, anytime of day, we could always get a sunbed. Maybe this is because it seemed like the hotel was used by a lot of tour companies so guests were around at breakfast then off on tours during the day.Overall, this isn't like a 4 star hotel in the UK, standards and expectations are a bit different here but it was definitely better than I expected after reading the reviews!

  • User:Aoibheann C

    Trip type: Couples

    Don’t listen to other reviews this hotel was fab

    rating22 Mar 2026

    We had a great stay at this hotel in Morocco. It’s conveniently located not too far from the airport, and while you do need taxis to get into town, they’re very affordable and easy to find.The hotel itself is quite large, so it took us a day or two to find our way around, but once we did, we really enjoyed it. Our room was very spacious, as was the bathroom, and although it was fairly basic, it was clean and comfortable—exactly what we needed.The pool views were beautiful, and breakfast each morning was lovely with a good selection. The atmosphere throughout the hotel was relaxed and peaceful; there wasn’t much noise, aside from the occasional laughter here and there.What really stood out was the staff—they were incredibly kind, helpful, and always smiling, which made a big difference to our stay. While the staff do speak English, we found that learning a few basic Arabic phrases like hello and thank you was appreciated.Overall, we had a fantastic holiday and would definitely return!

  • User:Nomad10083632161

    Trip type: Friends getaway

    3 star hotel - poor service - lovely pool area

    rating04 Nov 2025

    Stayed on the Club Paradiso all inclusive side of the hotel - maybe the main Zalagh Kasbah side of the hotel may have been a better experience. Room - Worst experience of a 4 star hotel I’ve ever had. In total we had 7 complaints - all discussed with hotel manager. Waited around 45 mins - asked staff if tea and water was available in room, they said yes. On arrival no tea or water in room and was sent to the wrong room, called reception, phone would hardly work. Had to head back down to reception, to get room changed, took a while as they couldn’t really understand what the problem was so waited around. Eventually went to the room and requested baggage to be sent soon as possible. Waited around. Called reception for baggage no response. Went back to reception to get baggage sent up. Personally I’ve never been to a 4 star hotel which doesn’t have a kettle in the room. No mini bar. No air con. Room standard ok.Pool view great. Asked room service for iron - they said ok but never got one as they don’t have an iron in the hotel only laundry service. Restaurant - staff in restaurant not attentive at all. When manager wasn’t there they would all be chatting away - when he walked in they would split up and pretend to be working. No bread for breakfast only bread rolls. I had to eat my omelette with a bread roll. Greasy oily omelette. Food was okay. Salad was ok. Still not 4 star standard by my experience. Manager was lovely and accommodating when we asked for anything, most workers were slacking. Overall experience - asked for tea from one member on staff at the hut by the pool, which was included in our all inclusive package - she said there was no tea available in the whole hotel. I’m English - I need my tea. Staff overall not very nice. Kenda the reception lady was lovely. Mahdi was very friendly. Requested a taxi from a member at reception- he took 50/60 dirhams extra under the table for a taxi which was meant to cost 70 dirhams. We were charged 150. I like to have trust in the hotel I stay at and not to be robbed! Aziz the manager - who dealt with the complaints, was friendly and listened professionally and respectfully but we had to chase up the 7 complaints (a list was written and explained) no goodwill gestures or consolation for our issues. Ruined my holiday to be honest. They need to up their standard and service. Or downgrade to a 3 star.

  • User:Joseph O

    Trip type: Family

    Beautiful hotel and great Staff !!

    rating04 Nov 2025

    Great experience. Staff really friendly and helpful. Lots of activities to do each day. Special shoutout to Eli for always being enthusiastic each day and encouraging guests to participate. Great experience.

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