


7+ photos
This hotel is located in the heart of Marrakesh.

16 Derb Abou El Fadail Kennaria,Derb Abou El Fadail, Marrakesh
Check-in from 8:00 AM · Check-out by 12:00 PM

16 Derb Abou El Fadail Kennaria,Derb Abou El Fadail, Marrakesh
Check-in from 8:00 AM · Check-out by 12:00 PM
Average
209 reviewsUser: Wanderer01328476022
Trip type: Solo travel
Nothing to write home about.
Staff was kind. Door to stairs was always stuck. Hallway was dingy. Room was ok but smelled musty and just outdated. Breakfast was good. Toilet seat wasn't on right. Just not very bright and cherry. Eb Jambang, Revenue Management at Comfort Suites Keeneland, responded to this review Hello Wanderer,Thank you for taking the time to share your feedback about your recent stay. We apologize for an… Staff was kind. Door to stairs was always stuck. Hallway was dingy. Room was ok but smelled musty and just outdated. Breakfast was good. Toilet seat wasn't on right. Just not very bright and cherry. Eb Jambang, Revenue Management at Comfort Suites Keeneland…
User: SaraS05
Trip type: Family
STAY AWAY FROM HERE
DO NOT STAY HERE! Worst experience at a Comfort Inn. We stayed here 3 days. BAD IDEA! Extra charge from when I booked in earlier in the year (surprise!). Also, we were given the option of a cash deposit. Upon check out, I felt like a criminal as front desk clerk waited for the maid to check the room to receive our deposit back. We had to ask for our ration of toilet paper everyday. Seriously?!? We… DO NOT STAY HERE! Worst experience at a Comfort Inn. We stayed here 3 days. BAD IDEA! Extra charge from when I booked in earlier in the year (surprise!). Also, we were given the option of a cash deposit. Upon check out, I felt like a criminal as front desk cle…
User: 517angeleb
Trip type: Family
Staff went the extra mile
My family of 5 stayed in a suite in room 208. The room was clean. There were 2 queen beds and a pull-out couch. Beds were decent. Pillows were a bit lumpy. The pull-out couch mattress was quite stained. It appeared as though someone had previously vomitted on it. I would suggest to the hotel to change out the mattress or put a mattress cover on it. My teens were grossed out. The shower head was gr… My family of 5 stayed in a suite in room 208. The room was clean. There were 2 queen beds and a pull-out couch. Beds were decent. Pillows were a bit lumpy. The pull-out couch mattress was quite stained. It appeared as though someone had previously vomitted on…
User: Mobile55552048435
Trip type: Family
Worst Hotel in all of Kentucky!!
I don't know where to start with how awful this stay was. This is the WORST hotel I have ever stayed at. They stay was okay but the white heavier set lady at the front desk was the most unprofessional and rude person I have ever met. Upon checkout I was told that my card was declining. Apparently when I purchased something from the store and they charged it to my card the released the authorizatio… I don't know where to start with how awful this stay was. This is the WORST hotel I have ever stayed at. They stay was okay but the white heavier set lady at the front desk was the most unprofessional and rude person I have ever met. Upon checkout I was told t…
User: Marcie A
Trip type: Family
DONT STAY HERE!!! Unsafe!!
I WONT EVER STAY HERE AGAIN PERIOD!!!! When you stay at a hotel, you were supposed to feel safe and secure and treated with respect!! The lady at the front desk o charged my card in additional $250 the next day the following day! she talked to me with the most disrespectful tone I’ve ever encountered and I work in customer service on the daily basis!! They literally watched my minor leave the room… I WONT EVER STAY HERE AGAIN PERIOD!!!! When you stay at a hotel, you were supposed to feel safe and secure and treated with respect!! The lady at the front desk o charged my card in additional $250 the next day the following day! she talked to me with the most…
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