Dar Marouka

Recent Reviews: 4444

• User:Ivanna K

  Trip type: Friends getaway

  🌴🔥❤️

  18 Sept 2025

  The hotel is excellent, offering great food and entertainment. During our stay, there was a Meladze concert, which was very well organized, along with all the other entertainment options. The staff were friendly and attentive, the entire place was clean, and the hotel had a very warm and welcoming atmosphere. Port Nature Luxury Hotel, Müşteri Hizmetleri / Ön Büro at Port Nature Luxury Resort Hotel & Spa, responded to this review Dear Guest,Thank you very much for your kind words and for sharing your wonderful experience with us. We are delighted to hear that you enjoyed the Meladze concert, our entertainment programs, and the quality of our food. It is also a pleasure to know that you found our staff friendly and attentive, and that the cleanliness and warm atmosphere of our hotel made your stay even more enjoyable.Your satisfaction is our greatest reward, and we look forward to welcoming you back for another memorable stay.Warm regards,Port Nature Luxury Resort Hotel & Spa Management

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• User:Artur G

  Trip type: Family

  Good

  01 Sept 2025

  The hotel is at a very high level in terms of service and food! The waiters are very well organized 👏 Cleanliness is evident everywhere, everything is cleaned on an ongoing basis. The drinks are very delicious, and there's a wide selection of alcohols. Greetings to the bartender Ryszard!The Mini Club for children could be more extensive.The reception staff should know English at a communicative level at least, as should the waiters. Generally, the hotel should speak English more often Port Nature Luxury Hotel, Müşteri Hizmetleri / Ön Büro at Port Nature Luxury Resort Hotel & Spa, responded to this review Dear guest,Thank you very much for sharing your detailed feedback!We are delighted to hear that you appreciated the high quality of service, food, drinks, and the cleanliness of our hotel. It is wonderful to know that our team’s efforts in organization and ongoing maintenance made such a positive impression on you. Your compliments for our bartenders and wait staff are truly encouraging for us.We also take note of your constructive suggestions. Expanding the Mini Club and ensuring stronger English communication skills among our reception and service staff are valuable points. We are continuously working to improve guest experiences, and your feedback helps guide us in these efforts.We look forward to welcoming you again and providing an even more enjoyable and comfortable stay on your next visit.Kind Regards,Management Port Nature Luxury Resort Hotel & Spa

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• User:504rachelc

  Trip type: Family

  Disappointing Stay in Turkey

  12 Aug 2025

  Never experienced such terrible service at a Turkey Hotel, never we will return or would we recommend this hotel to anyone. Most of our group we travelled with were ill, likely to be from the pool abd food, the pools were not frequently checked, witnessed kid sick in the hotel and pool attendant just swept it un the the pool drain, didnt close the pool. Hotel was over run with Russian guest who ere extremely rude and the staff would serve them first before serving any English guests. Irish Bar not an Irish bar, management were useless. Food wasn't great and the location is set right out the way, not close to anything. Port Nature Luxury Hotel, Müşteri Hizmetleri / Ön Büro at Port Nature Luxury Resort Hotel & Spa, responded to this review Dear Guest,Thank you for sharing your feedback with us. We always value our guests’ comments as they help us to better understand expectations and experiences.In order to review your stay in detail and provide you with a more personalized response, we kindly ask you to send us your full name and surname or your room number by email to info@portnature.com.tr or via our CRM WhatsApp line at +90 530 155 77 77.We look forward to hearing from you and having the opportunity to address your concerns directly.Kind regards,Port Nature Luxury Resort Hotel & Spa Management

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• User:Абен С

  Trip type: Family

  Polite staff and delicious food

  29 Jul 2025

  I was with my family in this hotel. Food and staff are the strongest points of this hotel. The variety of food and its taste was very pleasant. The hotel itself is very cozy and nice.I was most impressed by the restaurant evening shift workers from Kazakhstan: Diana and Rauana. Rauana is very positive, erudite and attentive to details. Always feels what is needed for a comfortable dinner. Diana is incredibly sensitive, responsible and the most pleasant interlocutor. Both girls are polyglots and find common language with all guests. I would also like to thank Gulcan from the coffee shop next to the lobby and Zeynep, who works in the beach bar. The ability to work with foreign clients is excellent! Overall, we enjoyed our stay very much, from the recommendations, I would like to have a stable Wi-Fi in the corridors and restrooms, because there is no coverage in these areasTeşekkürler! Port Nature Luxury Hotel, Müşteri Hizmetleri / Ön Büro at Port Nature Luxury Resort Hotel & Spa, responded to this review Dear Guest,Thank you very much for your thoughtful and detailed feedback.We are truly delighted to hear that you and your family had such a pleasant stay and that our staff, especially in the restaurant, coffee shop, and beach bar, left such a positive impression with their hospitality, professionalism, and multilingual skills. Your kind words will certainly be shared with the relevant teams as a great source of motivation.We also appreciate your constructive suggestion regarding Wi-Fi coverage in the corridors and restrooms. Your feedback is very valuable to us, and we will take it into consideration for future improvements to ensure an even more comfortable experience.It was our pleasure to host you, and we hope to welcome you again soon!Warm regards,Best regards,Port Nature Luxury Resort Hotel & Spa Management

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• User:Azamat O

  Trip type: Family

  Excellent service!

  01 Jul 2025

  Excellent service. I liked everything here!!! Food and drinks. Good weather and water conditions!!!! Nice service staff. Port Nature Luxury Hotel, Müşteri Hizmetleri / Ön Büro at Port Nature Luxury Resort Hotel & Spa, responded to this review Dear Valued Guest,Thank you very much for your wonderful feedback!We’re thrilled to hear that you enjoyed every aspect of your stay – from the food and drinks to the weather and our service. Your kind words about our staff truly mean a lot to us. We look forward to welcoming you back again soon for another great experience!Warm regards,Port Nature Luxury Resort Hotel & Spa Management

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