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Diwane Hotel & Spa

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Diwane Hotel & Spa

locationMarrakech, Marrakech

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About Diwane Hotel & SpaAbout Diwane Hotel & Spa

Location

This hotel is located in the city centre, in the Guéliz district and is an ideal point of departure for walks around the city and visits to cultural sites. The medina is 2 km away and it is 70 km to Oukaimeden. Marrakech Airport is just 4 km from the hotel.

Facility

The hotel has 115 rooms, which are located on 5 storeys and are reachable by lift. Guests are warmly welcomed by multilingual staff (English, German, French) at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities available at the hotel include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are a number of shops, including a souvenir shop. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. A fax machine is available for guests' business needs.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. Rooms have a double bed, a queen-size bed, a king-size bed or a sofa bed. A safe and a minibar are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. Equipped with a direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge), the rooms provide many ways for guests to stay connected and entertained. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

There are indoor and outdoor pools and a children's swimming area. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. Sport and leisure options include aerobics or, for a fee, a gym and callisthenics. There is a wellness area with a spa, a hammam, a beauty salon and a solarium and, for an additional fee, a sauna, a steam bath and massage treatments.

Meals

Various dining options are available, including a café and a bar. A non-smoking restaurant with air conditioning, high chairs and a separate area for smokers is available to guests. Catering options include half board and full board. Breakfast, lunch and dinner are available. Special culinary options, such as vegetarian dishes, are also available.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

Amenities at Diwane Hotel & Spa Amenities at Diwane Hotel & Spa

  • Facilities

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      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Newspaper kiosk

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      Pets

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Restaurant(s) with smoking area

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Full Board

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      Half Board

  • Sport/Entertainment

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      Aerobics

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      Children's Pool

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      Cycling/Mountain Biking

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      Gym

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      Indoor Pool

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Swimming Pool

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      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Tourist Centre

2 km

Beach

165 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

512

Very Good

714

Average

276

Poor

113

Terrible

101

Recent Reviews: 1716

  • User:GoPlaces815105

    Trip type: Family

    Nice hotel but....

    rating28 Apr 2026

    First time at this hotel and while the Hotel's amenities were fine the attitude of the bar staff left a lot to be desired. When ordering food,on Wednesday evening 29/04, we cancelled our order and went to an external restaurant due to the rude bar staff.

  • User:Tracey S

    Trip type: Couples

    Great stay

    rating28 Apr 2026

    This is our 3rd time in Marrakech and second time at hotel staff amazing from reception to the girls who clean our room and we also booked great trips at hotel our room was lovely and big and comfortable would definitely come back but on last night the boys who were working in the bar were not professional we went in to have something to eat and went up to put order in their attitude was very rude then they spoke to each other in their own language and were abrupt we said to cancel our order and we would go somewhere else this is the first time we were treated like this it didn't feel right but I wouldn't let it put us off coming back also hotel great location

  • User:J740RSmichellej

    Trip type: Friends getaway

    Great stay , good value for money

    rating24 Apr 2026

    My friend and I really enjoyed our stay here for 4 nights , the breakfast and evening meal was great value or the money we paid , best to sit outside though , the inside dinning area needs updating a little . Strongly advise the freshly made to order omelette. On arrival our first room was below standard but after a phone call to Easyjet and talks with reception we were upgrading to a beautiful room with a pool view which was 4 stars worthy.The pool and area is the jewel in the crown to this hotel , the staff at the bar and Asif the pool attendant cant do enough for you , nothing is too much and they make you feel very welcome.Shame there is no alcohol served in the hotel but there is a bar across the road .

  • User:NicolaStitt

    Trip type: Couples

    Fantastically located hotel

    rating27 Mar 2026

    Stayed for 3 nights arriving on Eid. Check in was busy, but they got through the queue as quickly as possible. The reception area is beautiful. Once we paid the tourist tax, the security took our bags and showed us to our room. Our room was large, with 2 beds, tv (which we never turned on) wardrobe and dresser. Plus quite honestly the best mini fridge I’ve had in a room ever. Large bathroom, with toiletries. We had a balcony overlooking the patio area. Room was tired, but clean. We asked for extra pillows and they were delivered quickly. Beds were firm. In reception and in the lifts they have a qr code which opens a what’s app chat, and you can request anything you need for your room.We had breakfast included, which was a bit chaotic, often no plates or cutlery, and the coffee machine was often being fixed, but I never went hungry, the omelettes were good, and the pastries. Was nice to see the tortoise as well!Outside, the pool guy was always busy and would sort you mattresses and towels. One day he could see I was chilly and brought me a roasting hot one from the dryer!We had lunch on our last day, sitting in the patio, which was nice, we had chicken burger and pizza, both were tasty. Right next door was a conscience store where you could get water, juice etc, and a short walk away was a shopping centre with a supermarket, and Starbucks.Great hotel with a good location, would stay again

  • User:Rabscottish79

    Trip type: Couples

    Nice hotel in great part of city

    rating24 Mar 2026

    Just back from a 3 night stay here with my wife and enjoyed ourselves at the Diwane.The hotel is lovely but rooms a bit dated but clean and thats the main thing but the beds for me were a bit hard and after 3 nights ive came home with a sore neck.Breakfast wasnt to my choice but the hotel is in a busy area so theres plenty places outside to pick from.The staff were friendly and always happy to help, especially round the poolside and the pool was nice and deep for a good swim.The hotel bar only sells alcohol free drinks but thats not a problem if you do want a proper alcoholic refreshment as there are 3 or 4 bars within a 5 minute walk from the hotel ( highly recommend O Frenchys bar and restaurant) .Id would stay here again.

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