El Andalous

Recent Reviews: 1337

• User: Zee H

  Trip type: Family

  Nightmare

  This is the worst hotel on the planet. As soon as we checked in the vibe was off it’s dark and gloomy. The rooms and interiors are extremely dated. When you get to the room the toilet seat and sink are separate i mean literally one room as the toilet seat and the other sink and moreover there is no handwashing liquid. The pool is extremely dirty and the kids pool is just standing water doesn’t eve… Read moreThis is the worst hotel on the planet. As soon as we checked in the vibe was off it’s dark and gloomy. The rooms and interiors are extremely dated. When you get to the room the toilet seat and sink are separate i mean literally one room as the toilet seat and… Read more

• User: Asmaa F

  Trip type: Friends getaway

  Very good hotel, and good service

  This is the first time i have been in this hotel , the Rooms was clean the breakfast was also good, pool very clean , thank you for the life guards simo and hamza they was very friendly and profesionel. Very good exprience El Andalous Marrakech, Marketing at Hotel El Andalous Lounges & Spa, responded to this review Thank you for choosing our hotel for your first stay! We're delighted you… Read moreThis is the first time i have been in this hotel , the Rooms was clean the breakfast was also good, pool very clean , thank you for the life guards simo and hamza they was very friendly and profesionel. Very good exprience El Andalous Marrakech, Marketing a… Read more

• User: Ajah F

  Trip type: Family

  great experience

  I had a great experience at the pool. The lifeguards, Hamza and Simo, were very friendly, attentive, and professional throughout my visit. A special thanks as well to the pool manager, Elmoghchi, for the excellent organization and high-quality service. The rooms were also very clean, comfortable, and well maintained. I truly enjoyed my stay and would highly recommend this place! El Andalous Mar… Read moreI had a great experience at the pool. The lifeguards, Hamza and Simo, were very friendly, attentive, and professional throughout my visit. A special thanks as well to the pool manager, Elmoghchi, for the excellent organization and high-quality service. The roo… Read more

• User: Stephen S

  Trip type: Business

  4 star ??? I think not

  I expect a lot more from a 4 star hotel. Arrived at 1.30 told you can’t check in till 2.00 (not an issue) came back at 2.35 told nope not yet. 3.25 I was allowed check in 5 members of staff behind the counter, you had to go to one to check in another for payment then another to get room key. In the room no Tv remote. Room phone not working. Went down in the evening to see how can I order room serv… Read moreI expect a lot more from a 4 star hotel. Arrived at 1.30 told you can’t check in till 2.00 (not an issue) came back at 2.35 told nope not yet. 3.25 I was allowed check in 5 members of staff behind the counter, you had to go to one to check in another for payme… Read more

• User: Laila B

  Trip type: Business

  Thanks to opening shift

  I had two completely different experiences at this hotel, and unfortunately, the second one completely changed my opinion.I stayed for one night, and my experience with the morning reception team was outstanding. The lady from Casablanca and the gentleman from Fez were incredibly professional, welcoming, respectful, and genuinely kind. They made me feel valued as a guest from the moment I arrived.… Read moreI had two completely different experiences at this hotel, and unfortunately, the second one completely changed my opinion.I stayed for one night, and my experience with the morning reception team was outstanding. The lady from Casablanca and the gentleman from… Read more