Ennakhil Marrakech Hotel & SPA

Recent Reviews: 244

• User: Morocco J

  Trip type: Solo travel

  Bad experience i had in my life

  Extremely disappointing and unacceptable experience for a so-called 5-star hotel. The toilet in my room was filthy and still covered with human waste when I checked in. This is absolutely disgusting and shows a complete lack of hygiene and respect for guests.When I went to complain to the reception, the staff member was rude, dismissive, and completely unprofessional. Instead of apologizing or try… Read moreExtremely disappointing and unacceptable experience for a so-called 5-star hotel. The toilet in my room was filthy and still covered with human waste when I checked in. This is absolutely disgusting and shows a complete lack of hygiene and respect for guests.W… Read more

• User: mollic1996

  Trip type: Family

  Awful experience - do not stay.

  Do not stay at this hotel. We were put in this hotel by the airline when our flights were cancelled. There were 6 of us so were checked into three rooms - one of the rooms had a cockroach running across the floor, all rooms were dirty, in another room we also found a blood stain on the carpet.This is not a 5 star hotel, we were shocked by the awful condition and I highly recommend that you never e… Read moreDo not stay at this hotel. We were put in this hotel by the airline when our flights were cancelled. There were 6 of us so were checked into three rooms - one of the rooms had a cockroach running across the floor, all rooms were dirty, in another room we also… Read more

• User: mumkelgreen

  Trip type: Couples

  worst experience ever !!!!

  This is the worst hotel I have ever had the mis fortune to stay in - I read the bad reviews before I booked and thought It cant be all that bad but I wish I had listened to them. When we arrived we were shown to our room which we had been given an upgrade (only to realise that we were only 2 of 10 people staying so not really an upgrade) anyway the room was pleasent however that is where positives… Read moreThis is the worst hotel I have ever had the mis fortune to stay in - I read the bad reviews before I booked and thought It cant be all that bad but I wish I had listened to them. When we arrived we were shown to our room which we had been given an upgrade (onl… Read more

• User: Shirley E

  Trip type: Family

  Quiet hotel outside of Marrakesh

  The location is a cab journey into the centre of Marrakesh and the hotel doesn’t supply a shuttle! I was aware of this when I booked the hotel. To get a taxi is easy through the hotel, the cost is between £8-£25 depending on the driver. So can be expensive if travelling in daily. The room 149 ground floor pool view was clean and had a fridge, the bed was comfy and I slept really well, it was clean… Read moreThe location is a cab journey into the centre of Marrakesh and the hotel doesn’t supply a shuttle! I was aware of this when I booked the hotel. To get a taxi is easy through the hotel, the cost is between £8-£25 depending on the driver. So can be expensive if… Read more

• User: mankaworld

  Trip type: Couples

  Horrible!!!!!!!!!!

  This hotel is an absolute disaster. Any positive review is a lie. Just the parking lot and lobby feel like a nightmare — dark, dirty, and falling apart. No one helped with our suitcases, the hallway lights barely worked, and plaster was falling off the walls.The room was horrifying: thick dust everywhere, a rusted bathtub, cracked walls, a stained toilet, torn and nicotine-stained lampshades, dirt… Read moreThis hotel is an absolute disaster. Any positive review is a lie. Just the parking lot and lobby feel like a nightmare — dark, dirty, and falling apart. No one helped with our suitcases, the hallway lights barely worked, and plaster was falling off the walls.T… Read more