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Hivernage Hotel & Spa

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Hivernage Hotel & Spa

locationMarrakech, Marrakech

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About Hivernage Hotel & SpaAbout Hivernage Hotel & Spa

Location

This magnificent hotel is located within the Hivernage residential neighbourhood, close to the famous La Mamounia Hotel and only a few minutes away from Jamaa el Fna Square. The hotel and spa can also be the starting point for long walks strolling in souks and sightseeing in the city.

Facility

In addition to 2 villas/houses, guests can also choose from a selection of 2 junior suites, 7 suites and 78 double rooms. English- and French-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Services such as a baggage storage service, a safe and a currency exchange service ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The hotel offers a number of facilities for guests with disabilities. 3 lifts and wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. A number of shops, including a souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service (for a fee), a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms feature a living room, a kitchen and a bathroom. Air conditioning and individually adjustable heating ensure comfortable temperatures. Most of rooms include a balcony or terrace as a standard feature. Rooms have a double bed or a king-size bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. Further amenities include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a DVD player and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. Bathrooms are equipped with a shower, a bathtub, a whirlpool bath and a bidet. A hairdryer, bathrobes and a telephone are available for daily use. As an extra convenience, bathrooms provide cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms and smoking rooms.

Sport

Guests can taking a refreshing dip or just relax in the pool complex, which includes indoor and outdoor areas. A hot tub invites guests to soothe their muscles, and a poolside snack bar will take care of any hungry bellies. Sun loungers and parasols are available on the sun terrace. For those who wish to stay active while on holiday, the hotel offers tennis. For an additional fee, guests can also choose from a gym and aerobics. There is a wellness area with a spa, a steam bath, a hammam, a beauty salon, hydrotherapy treatments and a solarium and, for an additional fee, a sauna and massage treatments.

Meals

Dining facilities include a café and a bar. Guests can indulge their palates at the non-smoking restaurant, which features air conditioning and a separate area for smokers. Catering options include bed and breakfast, half board and full board. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

Amenities at Hivernage Hotel & Spa Amenities at Hivernage Hotel & Spa

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

    • -

      Foyer

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      Hairdresser

    • -

      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Restaurant(s) with smoking area

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Full Board

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Tanning Studio/Solarium

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      Tennis

LocationLocation

Map preview

Around this property:

City Centre

1.4 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

453

Very Good

303

Average

160

Poor

99

Terrible

90

Recent Reviews: 1105

  • User:Mariia B

    Trip type: Family

    Highly recommended

    rating29 May 2026

    Stayed here for 3 nights and I can honestly recommend this hotel. Was very happy with the location, breakfast and service. An additional thank you goes to Hiba and Nina who have been super helpful with all the recommendations and care! It was great, didn’t want to leave Guest Relations Manager, Service clients/Réception at Hivernage Hotel and Spa, responded to this review Dear Mariia,Thank you very much for your wonderful review and for choosing to stay with us for three nights.We are delighted to hear that you enjoyed our location, breakfast, and service. Your kind words about Hiba and Soukaina will be shared with them—they will be thrilled to know their recommendations and care made your stay even more memorable.It was a true pleasure having you, and we would love to welcome you back again in the future.Warm regards,

  • User:FarAway523095

    Trip type: Couples

    Great hotel - definitely worth a visit

    rating24 Apr 2026

    Room was fabulous, staff were friendly and helpful, breakfast was yum, spa was amazing, facilities eg gym were top notch, position was great but pool was cold Guest Relations Manager, Service clients/Réception at Hivernage Hotel and Spa, responded to this review Dear Far Away,Thank you so much for your wonderful review.We’re delighted to hear that you enjoyed your room, our facilities, and especially the service from our team — your kind words truly mean a lot to us.We also appreciate your feedback regarding the pool temperature, and we’ll certainly take it into consideration to improve our guests’ experience.We hope to welcome you back again very soon.Kind Regards,Hakima Guest Experience

  • User:serena l

    Trip type: Friends getaway

    The best hotel in Marrakech

    rating14 Apr 2026

    We had a wonderful stay at the hotel. The property is very comfortable, with king-size beds and large, spacious rooms.The best part was definitely the warm welcome from the concierge team, especially Abdel, who was always ready to meet our needs—helping with restaurant reservations, arranging airport transfers, and finding us a guide.I will definitely come back and will be happy to stay again at the Hivernage Hotel. Guest Relations Manager, Service clients/Réception at Hivernage Hotel and Spa, responded to this review Dear Serenal,Thank you very much for your kind words.We are delighted to hear that you had such a wonderful stay and enjoyed the comfort of our rooms. Your special mention of Abdel and our concierge team truly means a lot — they will be very happy to know they made your experience memorable.We look forward to welcoming you back soon at Hivernage Hotel & Spa.Best Regards,Hakima Guest Experience

  • User:Abderrahim A

    Trip type: Business

    Nice experience

    rating30 Mar 2026

    I had an exceptional stay at this five-star hotel.The service was impeccable, with staff always attentive and professional.The rooms were luxurious, spacious, and beautifully designed.The food was outstanding, offering a wide variety of high-quality dishes.The facilities, including the spa and pool, were world-class and well maintained.I highly recommend this hotel to anyone looking for a truly unforgettable experience. Guest Relations Manager, Service clients/Réception at Hivernage Hotel and Spa, responded to this review Dear abderrahim,Thank you so much for your kind words. We’re truly delighted to hear that you had such an exceptional stay with us. It means a lot to know that our team, facilities, and overall experience met your expectations.We hope to have the pleasure of welcoming you back again very soon for another unforgettable visitBest Regards,Hakima Guest Experience

  • User:its_amine

    Trip type: Friends getaway

    A great stay

    rating24 Mar 2026

    My stay at Hivernage Hotel and Spa was genuinely excellent from start to finish. The setting immediately stands out, with its elegant architecture and serene pool area creating a calm and refined atmosphere right in the heart of Marrakech.The rooms are spacious, comfortable, and thoughtfully designed, blending modern comfort with subtle Moroccan touches. Every detail feels carefully considered, from the quality of the bedding to the overall ambiance.Service is another highlight. The staff is attentive, professional, and always available without being intrusive. Whether at reception, by the pool, or in the restaurant, the level of hospitality remains consistent.The pool area is particularly enjoyable, offering a quiet escape where you can truly relax. It is well maintained and perfectly suited for both lounging and refreshing breaks during the day.Overall, this is a very good address for anyone looking for a comfortable, stylish, and well-located stay in Marrakech. A place that delivers both on quality and experience. Guest Relations Manager, Service clients/Réception at Hivernage Hotel and Spa, responded to this review Dear Amine,Thank you very much for your wonderful feedback. We are truly delighted to read that you had such an excellent stay with us.It’s especially rewarding to know that you appreciated the atmosphere of the hotel, the comfort of your room, and the attention to detail throughout your experience. Your kind words about our team mean a lot, as we strive every day to provide attentive and genuine service.We’re also pleased that you enjoyed the pool area and found it to be a relaxing escape in the heart of Marrakech.We sincerely hope to have the pleasure of welcoming you back again very soon.Warm regards,Hakima Guest Experience

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