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Hivernage Secret Suites & Garden

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Hivernage Secret Suites & Garden

locationMarrakech, Marrakech

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About Hivernage Secret Suites & GardenAbout Hivernage Secret Suites & Garden

Location

Located right in the heart of Marrakesh, this hotel is ideal for those in need of an adults-only holiday.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (no extra charge). Further services and facilities include a 24-hour security service, a babysitting service, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the garden view from a balcony or terrace. The rooms have a double bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A telephone, a TV, a plug adapter, an alarm clock and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer and bathrobes are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Bathrooms with wheelchair access can also be booked. The hotel has non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Sun loungers and parasols are available on the sun terrace. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including a gym, aerobics, a spa, a sauna and a solarium.

Meals

Various dining options are available, including a restaurant, a café and a bar. Half board can be booked. A continental breakfast buffet and dinner are served every day. Diet meals, gluten-free meals and vegetarian dishes can be prepared on request. The hotel also offers special catering options.

Payment

The following credit cards are accepted: VISA, AMEXCO and MasterCard.

Amenities at Hivernage Secret Suites & Garden Amenities at Hivernage Secret Suites & Garden

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective hygiene screens

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Sun loungers

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      Sun terrace

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      Tanning Studio/Solarium

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

169

Very Good

19

Average

4

Poor

2

Terrible

1

Recent Reviews: 195

  • User:TravellerEMLD

    Trip type: Couples

    Cocoon in a busy city

    rating29 Nov 2025

    Arriving at the guesthouse, you know it’s something special on approach to the wooden door- on a quiet residential street. Behind the door is a little oasis, a beautiful building, gardens and pool. The welcome provided by Abdou made us feel right at home.The room was substantial, comfortable and very clean. The housekeeper does a great job across the rooms and wider property. Our window looked over the pool and it was a pleasant view to wake up to.Abdel is a huge asset to this guesthouse. Friendly, knowledgeable and professional. He was kind and bright with the best of attitudes. He looked after us very well with recommendations and bookings. This accommodation is listed as 5 star but it doesn’t quite make this mark. It’s very good but not exceptional…Breakfast is OK- perhaps not entirely fresh. Eggs etc were cold, the coffee is from a machine and other hot choices appeared to be somewhat dry. Nice pastries and bread. Hisham who looks after breakfast is very pleasant but my constructive feedback is not to stand over guests so much, it’s off putting and a little uncomfortable over a period of days. A little bit of music playing in the breakfast room might just bring a little atmosphere too. The large roof terrace is a lovely spot for sunshine - as there is mostly shade around the pool. The beds on the terrace are comfy but have a lot of bird droppings etc. When towels are collected in the morning, they were damp. The barking dog has been mentioned in previous reviews- it’s a shame that it disturbs sleep but it’s out of the control of the management and we managed to get enough sleep to feel rested. All in all, it’s a 4 star experience at the moment, with the ingredients to be a 5 star guesthouse with a few tweaks. The setting is special, 30 mins walk to the medina and 15 mins to some great restaurants in the new part of the city. It was also good value at the rate we paid.

  • User:Francesca N

    Trip type: Couples

    Comfort, Beauty, and Incredible Hospitality

    rating22 Sept 2025

    Our stay at Hivernage Secret Suites & Garden was absolutely wonderful. The employees and staff went above and beyond to make our trip truly memorable, showing such warmth and hospitality throughout our visit. The atmosphere was beautiful and serene, and the rooms were both stunning and extremely comfortable. We couldn’t have asked for a better experience—highly recommend this riad for anyone visiting Marrakech!

  • User:humpy75

    Trip type: Couples

    Lovely Stay

    rating14 May 2025

    Hotel was beautiful, and so tranquil (apart from the evenings) Immaculately clean, room cleaner was amazing(sorry never got your name!)Breakfast lovely, staff amazing, big shout to Hisham, so attentive.Unfortunately I do have to address the elephant in the room, or dog as it was.Neighbours dog barking relentlessly almost every night was a major issue for us, broken sleep every night. Hopefully you can find a resolution with them, as I do feel it could possibly drive returning guests away!

  • User:G1023ZHkarens

    Trip type: Couples

    Hivernage Secret Suites is the place to be

    rating12 Feb 2025

    Maybe one of the most spacious rooms that we have ever been in, and we have been in a myriad of hotels around the world. It truly is a secret garden, as it is tucked away, even though it is off of a busy street. Our concierge, Abdul, was a spectacular resource. The restaurant was excellent - the breakfasts are served as a full buffet with great service. Our room even had a balcony that overlooked the pool. I recommend this hotel to anyone and everyone.

  • User:patricia r

    Trip type: Family

    Wonderful Oasis

    rating26 Jan 2025

    This is a wonderful oasis in Marrakesh.From the moment you hear the bird song entry bell you are transported into a beautiful,sunny,serene garden. Pool area is discreetly positioned with plenty of sun beds. Fantastic sun terrace where you can have a drink and watch the sunset or sunbathe during the day . Comfy sun loungers here too.This is a highly maintained , quality property with professional, warm staff to ensure your every comfort. Lovely personalised service in this small ,intimate hotel. Taxis, day trips and practical guidance readily available if needed.Safe,residential area with all amenities close by.Spacious bedrooms are quiet,well equipped and with comfortable beds.Breakfast is plentiful and tasty.Highly recommended for a memorable stay in magical Marrakesh.

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