Hotel Chems

4+ photos

Hotel Chems

Name: Hotel Chems
Address: Avenue Hommane Al Fetouaki, Marrakech, morocco
Telephone: 0204 505 9777
Rating: 3.1

marrakech, morocco

About Hotel Chems

location

The hotel is located in the old town, within the ramparts, and is 500 m from the minaret of the Koutoubia mosque, Jemaa El Fna square and the souks of the Medina. Situated just opposite the famous Mamounia, it is very close to the winter headquarters. Transfers to Menara Airport (5 km away) take just 5 minutes.

facility

146 rooms are located on 2 storeys and can be reached by lift. Multilingual staff (English, German, French) at the 24-hour reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a 24-hour security service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. A fax machine is available for guests' business needs.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the garden view from a balcony or terrace. The rooms have a double bed and a sofa bed. Extra beds can be requested. A safe and a minibar are also available. A direct dial telephone, a TV and WiFi provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower, a bathtub and a bidet. For additional convenience, bathrooms also provide a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. The hotel has family rooms and non-smoking rooms.

sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Sun loungers and parasols are available on the sun terrace. There is a poolside snack bar as well. For guests who wish to keep active, tennis and bocce are available. Sport and leisure facilities at the hotel include a gym, table tennis and billiards. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam and massage treatments. Children are well looked after in the kids' club.

meals

Various dining options are available, including a dining room, a breakfast room, a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. Half board is offered as a catering option. Breakfast and dinner are served every day.

Amenities at Hotel Chems

Facilities (16)

Air conditioningLobby24-hour receptionCurrency ExchangeShopsConference RoomInternet accessRoom ServiceLaundry ServicePetsElevator/ LiftIroning servicesLaundryParkingSmoking roomsWifi

Beauty and Spa (3)

MassageSalonSpa

Building Information (1)

Garden (m²)

Common Area (1)

Sun Deck

Distances (1)

Beach

General Services (7)

ConciergeDoctor on callLuggage storageMultilingual StaffPool/ Beach towelsWake-up Call / ServiceWheelchair

Hotel Type (1)

Family-friendly Hotel

Hygiene (3)

Contactless check-in/-outProtective equipment for guestsFirst-aid services

Meals (6)

Breakfast BuffetBreakfast ServedContinental BreakfastBarCafeRestaurant

Object Information (1)

Fax

Room Facilities (6)

ShowerBathtubHairdryerTVRoom serviceToiletries

Security (1)

Security Guard

Shopping (1)

Souvenir shop

Sport/Entertainment (4)

Outdoor Pool(s)Swimming PoolTable TennisTennis

Transfers (1)

Airport Transfers

Location

Marrakech, Morocco

Avenue Hommane Al Fetouaki

What's nearby

Tourist Centre100m
City Centre500m

Check-in from 2:00 PM · Check-out by 12:00 PM

Marrakech, Morocco

Avenue Hommane Al Fetouaki

What's nearby

Tourist Centre100m
City Centre500m

Check-in from 2:00 PM · Check-out by 12:00 PM

User Rating & Reviews

3.1

Average

1179 reviews

Value
Rooms
Cleanliness
Service

Excellent115
Very Good413
Average310
Poor147
Terrible194

Recent Reviews: 1179

User: David C
Trip type: Family
Amazing location and breakfast!
Stayed for a long weekend, family of 4 in 2 adjoining rooms. Very close to medina, perfect location. 5 min walk through beautiful gardens the main hub of Marrakech, the medina. Hotel is slightly dated but has a great outlook and an amzing pool. Staff were friendly enough. Rooms have heaters in them for winter (didnt figure this out until night 2). Breakfast is outstanding. Eggs are amazing, freshl… Stayed for a long weekend, family of 4 in 2 adjoining rooms. Very close to medina, perfect location. 5 min walk through beautiful gardens the main hub of Marrakech, the medina. Hotel is slightly dated but has a great outlook and an amzing pool. Staff were frie…
User: Ma r
Trip type: Couples
I do not recommend
Not up to a four star hotel! The surfaces and textiles are very worn and old, the towels were white maybe 20 years ago. The floor in the room is ice cold. Hand soap only appeared in the room on the third day. There is no bag in the trash can. The lighting in the room is really bad. Sounds can be heard through the walls easily. The cleaners don't understand a word of English and knock on the door s… Not up to a four star hotel! The surfaces and textiles are very worn and old, the towels were white maybe 20 years ago. The floor in the room is ice cold. Hand soap only appeared in the room on the third day. There is no bag in the trash can. The lighting in t…
User: Paulina S
Trip type: Family
The worst hotel I have ever been.
The worst hotel I have ever been!The toilet been cleaned every day but still dirty, on arrival we got two small soap bars, after first cleaning one soap was missing and never replaced, the same toilet paper and no shampoo, I had to go to reception desk and ask for toilet paper wtf? They should replace it when came to clean the room! Towels grey like was washing washing properly. Food disgusting, i… The worst hotel I have ever been!The toilet been cleaned every day but still dirty, on arrival we got two small soap bars, after first cleaning one soap was missing and never replaced, the same toilet paper and no shampoo, I had to go to reception desk and ask…
User: Mariani T
Trip type: Friends getaway
No good
Location is good , but the hotel is definitely not a 4 star , breakfast is the worse hotel I stayed ??is not much to eat the hotel needs new renovationsLocation is good , but the hotel is definitely not a 4 star , breakfast is the worse hotel I stayed ??is not much to eat the hotel needs new renovations
User: Climber22369809381
Trip type: Couples
Best hotel in Marrakesh for its location, swimming pool and quietness!
Best location in Marrakesh! The swimming pool , hotel cocktails and its private garden area are a luxury and only 5 minutes walk from the Soul and the craziness. The bedrooms are not luxurious but they are clean…… and it is so quiet!!The hotel staff are friendly and the breakfast is great! It is a jewel as long as you are not looking for luxury bedrooms.Best location in Marrakesh! The swimming pool , hotel cocktails and its private garden area are a luxury and only 5 minutes walk from the Soul and the craziness. The bedrooms are not luxurious but they are clean…… and it is so quiet!!The hotel staff are friend…

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