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Imperial Plaza

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Imperial Plaza

locationMorocco, Marrakech

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About Imperial PlazaAbout Imperial Plaza

Location

This hotel is situated in the heart of Marrakech (Semlalia). Koutoubia Mosque is just 5 min away by car and the famous Jamaa el Fna is only 8 min from the hotel. Guests will find the nearest links to the public transport network 400 m from the hotel, restaurants 2 km, bars and nightpots 3 km and shops 4 km (Guéliz). It is 17 km to Essaouira and a 15-minute drive to the airport.

Facility

5 suites, 24 single rooms and 80 double rooms are located on 7 storeys and can be reached by lift. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access in public areas (for a fee) allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a souvenir shop. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services and facilities include medical assistance, room service (for a fee), an alarm call service, a laundry service, a hairdresser and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service (for a fee). Bicycle storage is also available for a fee. A business centre with fax machine and projector is available.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. A balcony or terrace is among the standard features in the rooms. Rooms have a double bed, a queen-size bed or a king-size bed. A safe and a desk are also available. Guests will also find a mini fridge included among the standard features. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As an extra convenience, bathrooms provide cosmetic products. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Sport

Excellent swimming awaits guests at the indoor pool. A sun terrace is a great place to while away the hours. A hot tub can soothe sore muscles (for a fee). For sports enthusiasts who wish to work out indoors, a gym is available for a fee. There is a wellness area with a spa, a hammam, hydrotherapy treatments and a solarium and, for an additional fee, a sauna, a steam bath, a beauty salon and massage treatments. Guests of all ages have the opportunity to enjoy an entertainment programme.

Meals

Various dining options are available, including a restaurant, a breakfast room and a bar. Catering options include half board and full board. A continental breakfast buffet and a comprehensive dinner buffet are served every day. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: VISA and MasterCard.

Amenities at Imperial Plaza Amenities at Imperial Plaza

  • Facilities

    • -

      24-hour reception

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Bicycle Cellar

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      Bicycle Hire

    • -

      Café

    • -

      Car Park

    • -

      Cloakroom

    • -

      Conference Room

    • -

      Currency Exchange

    • -

      Disability-friendly

    • -

      Garage

    • -

      Hairdresser

    • -

      Hotel Safe

    • -

      Kids Club

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Newspaper kiosk

    • -

      Nightclub

    • -

      Restaurant(s)

    • -

      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Restaurant(s) with smoking area

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      Room Service

    • -

      Shops

    • -

      Small supermarket

    • -

      TV Room

    • -

      Wifi

  • Hygiene

    • -

      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

    • -

      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

    • -

      Continental Breakfast

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      Evening Buffet

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      Full Board

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Billiards/Snooker

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      Cycling/Mountain Biking

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      Entertainment Programme

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      Golf

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      Gym

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      Indoor Pool

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      Jacuzzi

    • -

      Massage

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      Minigolf

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      Sauna

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      Steam bath

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      Sun terrace

    • -

      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Public Transport

400 m

Train Station

2 km

Restaurants

2 km

Bus Station

3 km

Nightclub

3 km

Shopping opportunities

3 km

Bars / Pubs

3 km

City Centre

4 km

Golf Course

15 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

78

Very Good

22

Average

13

Poor

18

Terrible

37

Recent Reviews: 168

  • User:AnDa2907

    Trip type: Friends getaway

    A Cascade of Problems - Avoid This Hotel

    rating16 Sept 2025

    Imperial Plaza Hotel & Spa Boulevard Abdelkrim Al Khattabi, Marrakech, MoroccoI regret to say that my stay at the Imperial Plaza Hotel & Spa was one of the worst hotel experiences I've had. While the location on Boulevard Abdelkrim Al Khattabi is its only saving grace—providing easy access to the main street and some nice restaurants—the hotel itself is in a severe state of disrepair.Our initial room was completely unacceptable. The air conditioning was broken, and critically, both the room door and the balcony door were broken and wouldn't close properly, creating a major security and safety concern. To make matters worse, the mini-fridge didn't work at all. We were forced to request a room change immediately.The second room, while marginally better, still had significant issues. A persistent unpleasant smell lingered, and the overall cleanliness was lacking, requiring much more attention. The breakfast offered a very poor and limited selection, and the general service was disorganized and unhelpful.When basic functionalities like working doors, AC, and a fridge are not guaranteed, it falls far below any acceptable standard. Given the abundance of other options in Marrakech at this price point, I strongly urge you to look elsewhere. I would not recommend this hotel to anyone. Khalid ENNAMRA, Directeur général at Imperial Plaza & Spa, responded to this review Dear Guest,Thank you for taking the time to share your experience, although we sincerely regret that it did not meet your expectations.Please be assured that we take all complaints very seriously. During your stay, our teams were immediately informed and intervened promptly to address the issues you reported, ensuring your comfort and safety.We fully understand your frustration and continue to work actively to improve our facilities and services, in order to prevent such inconveniences in the future.We hope to have the opportunity to regain your trust on a future stay.Best regards,Mr. KhalidGeneral Manager

  • User:Houssam A

    Trip type: Friends getaway

    The beautiful imperial plaza hotel

    rating13 Sept 2025

    The hotel is very nice ,with very welcoming staff .Amazing food and services .Clean rooms and showers with hot water available at all times . Khalid ENNAMRA, Directeur général at Imperial Plaza & Spa, responded to this review Dear Guest,Thank you very much for your wonderful feedback. We are delighted that you enjoyed the pleasant atmosphere of our hotel, the warm welcome from our staff, the quality of the food and services, as well as the cleanliness of the rooms and the constant availability of hot water.Your satisfaction is our greatest reward, and we look forward to welcoming you back very soon.Best regards,Mr. KhalidGeneral Manager

  • User:Hawa A

    Trip type:

    Holiday stay

    rating08 Aug 2025

    A wonderful experience the rooms were nice and cool in the heat! Really friendly staff, the pool area to chill out on a evening is amazing. Khalid ENNAMRA, Directeur général at Imperial Plaza & Spa, responded to this review Dear Guest,Thank you for sharing your wonderful experience with us.We are delighted to hear that you enjoyed the cool rooms, our friendly staff, and the relaxing pool area in the evening. Your satisfaction means a lot to us.We look forward to welcoming you back soon for another memorable stay.Best Regards,M. E. KhalidGeneral Manager

  • User:Michaela G

    Trip type:

    rating17 Jul 2025

    Lovely hotel with friendly, helpful staff and great service. The breakfast was amazing with so much choice. The rooftop pool area is lovely with comfy beds and a DJ. It’s a little bit out of town which felt safer and it’s a quieter area which was nice. We thoroughly enjoyed our stay and would recommend for families and couples alike. Khalid ENNAMRA, Directeur général at Imperial Plaza & Spa, responded to this review Dear Guest,Thank you so much for your kind and thoughtful review.We’re thrilled to hear that you enjoyed your stay, from the variety and quality of our breakfast to the relaxing rooftop pool area and the comfort of our location.It’s wonderful to know that our team’s friendliness and service made a positive impression, and that you found our hotel a great option for both families and couples.We truly appreciate your recommendation and look forward to welcoming you back to Hôtel Impérial Plaza on your next visit to Marrakech.Best regards,Mr. E. KhalidGeneral Manager

  • User:Mohamed E

    Trip type: Couples

    Betaalbaar schoon topservice

    rating09 Jul 2025

    This hotel is truly amazing – excellent service, clean rooms, and affordable. You really get value for your money. The rooftop pool especially gives you ultimate relaxation and truly makes you feel like you’re on vacation. The restaurant is also fantastic – clean, discreet, and delicious. I recommend this hotel to everyone. I’ve been coming here for 5 years, and it always exceeds my expectations. Khalid ENNAMRA, Directeur général at Imperial Plaza & Spa, responded to this review Dear Mohammed,Thank you so much for your wonderful words and for your continued trust over the past five years it means the world to us!We’re delighted to know that you consistently enjoy the cleanliness, service, affordability, and especially the rooftop pool a true highlight for relaxation. Your kind mention of our restaurant’s quality and ambiance is also greatly appreciated.Exceeding your expectations is exactly what we strive for, and knowing that we’ve done so year after year is the best reward we could receive.We look forward to welcoming you back again very soon for another exceptional stay.Best Regards,M. E. KhalidGeneral Manager

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