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Located in the centre of the Gueliz neighbourhood close to the Medina’s Old Town, the hotel opens its doors a few steps from the Marrakech Plaza commercial centre with its many shops and stores. It is a 15-minute walk to the Place Jemaa El Fna and 5 minutes from Mohamed V Avenue, the main artery of the city. Menara Airport is about 4 km away.

18 Rue Loubnane
Check-in from 3:00 PM · Check-out by 12:00 PM

18 Rue Loubnane
Check-in from 3:00 PM · Check-out by 12:00 PM
Good
498 reviewsUser: Robert M
Trip type: Couples
Hotel closed when we got there!!!
Flew to here for a package holiday from a very well known holiday provider who I won't name yet as we are awaiting to see if they will reimburse us our hotel costs.Arrived 13th Feb 2026 to find the doors closed and a lone security guard inside. He told us the hotel has been closed for some weeks due to an issue between the owner and the government. Paid near £150 in taxi fees back and forth to the… Flew to here for a package holiday from a very well known holiday provider who I won't name yet as we are awaiting to see if they will reimburse us our hotel costs.Arrived 13th Feb 2026 to find the doors closed and a lone security guard inside. He told us the…
User: HannaT777
Trip type: Couples
The worst experience!
The worst experience i ever have had with any hotels. We arrived a day late because of the delayed flight. We tried to contact the hotel, nobody answered. Next day we arrived and first they said we don't have a room anymore. When we finally got the room, there was no toilet paper, no soap, the toilet was not flushing, the safebox was broken. The "all inclusive" is a joke. One night we didn't get a… The worst experience i ever have had with any hotels. We arrived a day late because of the delayed flight. We tried to contact the hotel, nobody answered. Next day we arrived and first they said we don't have a room anymore. When we finally got the room, there…
User: H2B19
Trip type: Couples
AVOID!!
A very, very average hotel with staff who seem terrorized by an insufferable "housekeeper"... Avoid! Otherwise, the service is decent but the location is not bad... But treating staff like this "housekeeper," or rather "boss," is unacceptable... Les Trois Palmiers, Directeur général at Hotel Les Trois Palmiers, responded to this review Cher client,Merci d’avoir pris le temps de partager votre… A very, very average hotel with staff who seem terrorized by an insufferable "housekeeper"... Avoid! Otherwise, the service is decent but the location is not bad... But treating staff like this "housekeeper," or rather "boss," is unacceptable... Les Trois P…
User: Paul W
Trip type: Couples
Do not risk ruining your holiday, Angry scam hotelier!
As per many other reviews the greasy haired, bad odoured reception guy refused our pre booked and paid for reservation claiming we hadn't paid enough and they never sell rooms for under £60 even though, I could still book via numerous booking sites for £40. It was 11pmand we'd just arrived from the airport. He requested I called Agoda to have them pay his additional scam payment or pay him ourselv… As per many other reviews the greasy haired, bad odoured reception guy refused our pre booked and paid for reservation claiming we hadn't paid enough and they never sell rooms for under £60 even though, I could still book via numerous booking sites for £40. It…
User: Hossam E
Trip type: Couples
Horrible hotel! Very bad, not recommend staying here
Very disappointing experience at this hotel. I do not recommend staying here.- Wi-Fi problems: There’s no wifi/internet in the rooms, even though it says "connected."- No extra bedding: Shockingly, there are no spare covers if you need. If you need one extra or one gets dirty, there’s no immediate replacement, and you’ll have to wait until the next day to get an extra.- Outdated and unclean: The f… Very disappointing experience at this hotel. I do not recommend staying here.- Wi-Fi problems: There’s no wifi/internet in the rooms, even though it says "connected."- No extra bedding: Shockingly, there are no spare covers if you need. If you need one extra o…
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