


37+ photos
This hotel is located in Marrakesh. The nearest airport is Marrakech (RAK).

Km12 Route De Ouarzazate, Douar Gzoula
Check-in from 14:30:00 · Check-out by 12:00:00

Km12 Route De Ouarzazate, Douar Gzoula
Check-in from 14:30:00 · Check-out by 12:00:00
Excellent
706 reviewsUser: 371fredericp
Trip type: Friends getaway
Got scammed by staff when storing our bags for two days
They promised to store and secure our bags while going on a two day trek to mt toubkal. When we came back our bags were gone. No reimbursement. Plus they lied about getting our stuff back.They promised to store and secure our bags while going on a two day trek to mt toubkal. When we came back our bags were gone. No reimbursement. Plus they lied about getting our stuff back.
User: IrgenD2
Trip type: Friends getaway
NIGHTMARE - LUGGAGE STOLEN
We stayed at Manzil La Tortue just outside Marrakech, and our experience was a nightmare.Before a two-day trek to Mount Toubkal, we made a clear agreement with the office manager, Walid, that we could leave our luggage (including e-readers, sunglasses, chargers, international driver’s license, AirPods, clothing, etc.) at the hotel since we were returning for another night. When we came back, our l… We stayed at Manzil La Tortue just outside Marrakech, and our experience was a nightmare.Before a two-day trek to Mount Toubkal, we made a clear agreement with the office manager, Walid, that we could leave our luggage (including e-readers, sunglasses, charger…
User: annalyne v
Trip type: Friends getaway
Absolute nightmare – do not trust this hotel with your belongings
We left our luggage in the hotel’s care while going on an overnight trip to Toubkal, after staff assured us it was safe. A staff member personally stored our bags in a separate room.When we returned, all of our luggage had disappeared — including electronics, clothes and personal belongings (around €2,000 loss for three people).We were given an explanation that simply did not make sense and were p… We left our luggage in the hotel’s care while going on an overnight trip to Toubkal, after staff assured us it was safe. A staff member personally stored our bags in a separate room.When we returned, all of our luggage had disappeared — including electronics,…
User: Wander13490164882
Trip type: Friends getaway
DON'T GO TO THIS HOTEL
WORST SERVICE EVER! We agreed with the office manager (Walid) to leave part of our luggage (including e-readers, chargers, airpods, nice clothes) behind during our 2-day trek to mount toubkal. When we got back in the hotel, the luggage was gone. In the beginning they did nothing to find a solution and to find out who took our luggage and try to get it back. After complaing about the entire situati… WORST SERVICE EVER! We agreed with the office manager (Walid) to leave part of our luggage (including e-readers, chargers, airpods, nice clothes) behind during our 2-day trek to mount toubkal. When we got back in the hotel, the luggage was gone. In the beginni…
User: Michael H
Trip type: Couples
Great snorkeling and turtle-spotting expedition
Benoit was very helpful at messaging when we had some trouble getting to the location. Antoine was a great guide, the right combination of friendly and professional. We were in a small group of about 8 people. We had a great snorkeling experience in the Cousteau Nature Reserve and saw a sea turtle near Malendure beach. Highly recommend this company!Benoit was very helpful at messaging when we had some trouble getting to the location. Antoine was a great guide, the right combination of friendly and professional. We were in a small group of about 8 people. We had a great snorkeling experience in the Couste…
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