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Homemorocco

Moroccan House Marrakech

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Moroccan House Marrakech

locationMarrakech, Marrakech

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About Moroccan House MarrakechAbout Moroccan House Marrakech

Location

This historical hotel is located at the heart of Marrakech.

Facility

52 non-smoking rooms, including 5 junior suites, 5 suites, 5 apartments, 5 single rooms and 22 double rooms, are located on 5 storeys and can be reached by lift. English- and French-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The hotel offers various facilities for guests with disabilities. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a babysitting service, medical assistance, room service, an alarm call service and a laundry service.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the view of the pool from a balcony or terrace. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe and a desk are also available. Additional features include a mini fridge and a tea/coffee station. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Sport

While the adults swim a few laps in the outdoor pool, children can enjoy splashing about in their own swimming area. A sun terrace, sun loungers, and parasols are available. A variety of refreshing drinks await guests at the pool bar. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon and massage treatments.

Meals

The dining area includes a restaurant and a breakfast room. The hotel offers a wide range of catering options. Bed and breakfast, half board and full board can be booked. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner.

Payment

All major credit cards, including American Express, VISA and MasterCard, are accepted for payment.

Amenities at Moroccan House Marrakech Amenities at Moroccan House Marrakech

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Foyer

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      Games room

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      Garage

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective hygiene screens

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Full Board

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      Half Board

  • Sport/Entertainment

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      Children's Pool

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      Massage

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

LocationLocation

Map preview

Around this property:

Attraction 4

3 km

City 1

176 km

City 3

241 km

City 2

243 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

166

Very Good

307

Average

146

Poor

64

Terrible

52

Recent Reviews: 735

  • User:David S

    Trip type: Solo travel

    Give this one a miss

    rating02 Mar 2026

    I looked at the reviews before I went. It was a package deal. I thought that it could not be as bad as the reviews as some were excellent. But believe me, it was bad. The room was grotty in the extreem. Bathroom was seriously in need of a re-fit. Whole hotel needs a refurbishment.Reception were ok, I had to ask for towels, etc. They always got them for me, but why do they not put them in the rooms. My room was cleaned once in 10 days. The bed was only made that once. Breakfast is the bigest joke, if the coffee is cold then you have to put it in the microwave. I asked every day for an omlette but not once was it forthcoming. You had to pay extra anyway!This hotel is really bad.There are a few plus marks though. Next door is one of the best cake shops ever and I went and got my breakfast pastries every morning and enjoyed them in the dining room. There is also a MacDonalds only a two minute walk away. And the bus service to the Square is on the end of the road. Private taxi was 200dh, shares taxi was 70dh but the bus is 5dh....bus every time.Would I stay here again...no never. Do not get sucked in by the good reviews....they are, in my opinion, wrong.

  • User:lorrielou04

    Trip type: Family

    Don't know why there is so many negative reviews

    rating28 Nov 2025

    When I read all the negative reviews for this hotel, I won't lie, I was very skeptical about arriving. We arrived late, around 9 pm, and the check-in was very smooth. We went to our room, and it was spotless. The decor was traditional Moroccan. The bathroom was nice and clean, as were the beds and towels. The beds and pillows were comfy. The staff were always helpful and courteous. We had breakfast once, and it was lovely. A nice traditional Moroccan breakfast. The English tea brand they use is really good as well. We stayed here a full week, and we loved every minute of it. You pay for what you get. It is a budget-friendly hotel. I don't understand the level of awful reviews this hotel has because our experience was so good. The rooms were cleaned daily, and towels refreshed every day. It has a safe that you need to pay for, but it's not expensive at all, and a fridge. I think some people just expect too much when they pay a budget price. Please don't pay heed to the reviews and come experience it for yourself. I will definitely be back. It's in a great location near everything.

  • User:Lisa W

    Trip type: Couples

    Inconsistent standards.

    rating15 Oct 2025

    We stayed here for a couple of days before our Intrepid tour and a couple of days afterwards. The rooms are variable, some fine, others not. Staff were inconsistent- some quite helpful, others rude and unhelpful. No filtered water available to guests. They just point vaguely in the direction of nearby shops and cafes if you need water or coffee even if you arrive late evening. We had difficulty with our prearranged transport to airport on our last morning and were unable to call anyone with our data only eSIMS. When we asked Reception for help they were dismissive as it wasn’t their problem. Even though they get a lot of business through the tour companies that arrange transfers. Returning to Reception 10 minutes later we were fortunate to encounter a different person who kindly agreed to make calls for us and sorted things out.

  • User:Tina w

    Trip type: Friends getaway

    This is a scam hotel, never ever come !!!

    rating12 Oct 2025

    This is a scam hotel! Never ever come!!!We booked two double rooms. When we arrived in the afternoon, they lied, claiming that the rooms had no electricity. They told us they had a 'better' hotel for us, but they ended up taking us to a motel that looked like a refugee camp, right next to a construction site.​We refused to check in, but they wouldn't refund the money and insisted we file a complaint with Agoda. Agoda was just as useless, using a stalling tactic with a non-stop, repetitive AI customer service loop—delaying, delaying, and delaying everything. They rigidly insisted on waiting for a call or email reply from this fraudulent riad before proceeding, dragging it out from 'wait ten minutes,' to 'wait one day,' to 'wait two days,' and finally to 'wait for the riad reply,' until we heard absolutely nothing. They are just as despicable as the scamming motel! They have clearly become an accomplice to this fraud!詐騙旅館遇上史上最爛客服agoda!!!!訂了兩間雙人房，下午到了之後騙我們說房間沒電，說有一間更好的飯店給我們住，最後卻帶我們到一家像難民區的旅館，旅館旁邊就是一個工地。我們拒絕入住後不肯退款，要求我們跟agoda申訴。Agoda也擺爛，不停鬼打牆AI客服拖延拖延再拖延，硬要等這家詐騙旅館回電回電郵才處理，從叫我等十分鐘；等一天，等兩天，一直到最後等旅館回電話回郵件，等到音訊全無，跟詐騙旅館一樣可惡！顯然變相成為詐騙幫兇！

  • User:R C

    Trip type: Friends getaway

    Hotel Stay

    rating23 Sept 2025

    The experience was just ok. The rooms need some upgrading. The bathrooms were nice. The breakfast was a bunch of bread products so I wish there would have been some warm food.

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