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Palais Rhoul

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Palais Rhoul

locationMarrakech, Marrakech

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About Palais RhoulAbout Palais Rhoul

Location

This hotel warmly welcomes guests in Marrakesh.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning, central heating and a fan ensure that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed or a king-size bed. Children's beds and extra beds can be requested for younger guests. A minibar and a desk are also available. A telephone, a TV, a DVD player and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A turndown service provides guests with additional comfort in the evening hours. Bathrooms are equipped with a shower and a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The pool complex ensures comfortable swimming with its indoor and outdoor pools and pleasantly heated water. Children can enjoy a special swimming area just for them. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. Sun loungers and parasols are available on the terrace, where guests can enjoy a quick break or relax for hours. For guests who wish to keep active, tennis and golf are available. Sport and leisure facilities at the hotel include a gym, table tennis and yoga. Various wellness options are available at the hotel, including a spa, a steam bath, a hammam, massage treatments and a solarium.

Meals

Various dining options are available, including a restaurant, a café and a bar. A delicious breakfast provides energy for the rest of the day.

Payment

The hotel accepts the following credit cards: American Express, VISA and MasterCard.

Amenities at Palais Rhoul Amenities at Palais Rhoul

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Children's Pool

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      Golf

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Steam bath

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      Sun loungers

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      Table Tennis

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      Tanning Studio/Solarium

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      Tennis

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1162

Very Good

869

Average

226

Poor

72

Terrible

56

Recent Reviews: 2385

  • User:DodgieEam

    Trip type: Family

    Not what we were expecting. Why it wasn't recommended by our Reputable UK travel agent

    rating07 Oct 2025

    We stayed at Quality Suites for 7 days. The room was clean and tidy. We couldn't understand the logic to have a room with a kitchen, but with no cooking facility, and then no hot running water plumbed into the facility. There was a fridge stocked with a bar, but no means even a kettle to make a coffee. The same can be said for the bathroom, yes there was hot water on a timer of 15 minutes, but the was basin again wasn't plumbed for a hot water tap, again a personal hygiene issus. I have stayed in hotels throughout the world in over 25 countries (some were 3rd world) but theses had the basic hygiene requirement. The staff were all friendly, and helpful. The restaurant on site although basic was acceptable. We certainly wouldn't stay there or recommend it. Gestor de Experiencia, Guest Services / Front Office at Quality Suites Vila Velha, responded to this review Dear DodgieEam, thank you for sharing your experience. We appreciate your feedback regarding the facilities and will take your comments into consideration for future improvements. We are glad to hear that our staff provided friendly service. We hope you will consider us again for your future travels.

  • User:Eamonn c

    Trip type: Family

    Not what I bargained for

    rating30 Sept 2025

    We stayed seven nights at the Quality Suites in Vila Velha (big mistake). In our group there were 15 adults and 2 children. I have stayed in hotels and accommodation in over 25 countries throughout the world, including other 3rd world ones. I’ve never stayed in a hotel without Hot running water in a bathroom before, staying at Quality Suites in Vila Velha. There was a shower, with hot water but this was on a 15minute timer. How can you have adequate hygiene, unless you use sanitiser in a bathroom. There was not even a plug supplied in the basin. There was a kitchen, in the room, but again no hot water, and not even a microwave. If we had made a sandwich, there was no facilities to wash up. I should have suspected something was not right when our travel agent, gave us a disclaimer about the place and would not recommend it, being at our own peril. We stayed in several other hotels in Brazil and they all had running hot water in the basin . The staff were helpful, the place was relatively clean. Lack of basic facilities for visitors is not acceptable, and it should be stated on their website. Gestor de Experiencia, Guest Services / Front Office at Quality Suites Vila Velha, responded to this review Thank you for your review, and we greatly appreciate the support

  • User:jefferdman714

    Trip type: Solo travel

    Love the view of Praia DE Costa

    rating15 Sept 2023

    Hotel is on the beach, you hear the ocean from your room. The waves are so peaceful at night. Bed comfortable, free breakfast.Great location Staff Friendly's and helpful.Room is a suite, bed room , living room , patio ,I took ocean view, worth the extra money. Deivid Schreder, Atendimento ao cliente/recepção at Quality Suites Vila Velha, responded to this review Hello, Jefferdman714!We are glad you had a great time and enjoyed the hotel and our facilities. We hope to have you here any other time!

  • User:EBK_12

    Trip type: Family

    Quality Suite Vila Velha

    rating26 Aug 2023

    This hotel is not as quality as it sound.Poor service and very poor breakfast even they don’t have a toaster they are using cheese sandwich toaster who take ages to toast.The table not cleaned after peoples eating as only one staff working and couldn’t cope.The room service very poor the bed will not set properly as only the sheet spread over untidy.The water for showering are very limited and very slow even to use the sink.Sorry we did not have a good experience. Deivid Schreder, Atendimento ao cliente/recepção at Quality Suites Vila Velha, responded to this review Thank you for your evaluation, we always receive them in a positive way. With this, we can approach the subjects for constant search of improvement of the quality of the service.I regret that we were not able to fully satisfy you and I assure you that our aim is to always leave a great impression of our service.Once again, we appreciate your comments and respect your considerations.

  • User:TrailBlazer187738

    Trip type: Business

    Wonderful restaurant

    rating02 May 2022

    The best service The best food around Karla, the manager Marco ValerioFelipe, outstanding!!!Morning coffee, lunch, 24 hour room service. Spacious apartments Eden view One of the best places we stayed in this trip Deivid Schreder, Atendimento ao cliente/recepção at Quality Suites Vila Velha, responded to this review Thank you for your review, and we greatly appreciate the support.

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