Palais Tinmel

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Palais Tinmel

Marrakech, Marrakech

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About Palais Tinmel About Palais Tinmel

Location

This hotel is located in the North of the medina of Marrakech, close to Jemâa El Fna square, in the ancient district of the Caîd El Ayadi. Guests can enjoy the principal places of interest in Marrakech such as Souks, Majorelle gardens and Kutubia Mosque.

Facility

A junior suite, a suite and 4 double rooms are available. The reception desk is open round the clock. Guests receive a welcome drink upon arrival. Amenities available at the hotel include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. A fireplace creates a cosy atmosphere. Everyday necessities can be purchased at the supermarket. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage (no extra charge) or in the car park (for a fee). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, 24-hour room service, an alarm call service, a laundry service and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. A photocopier is available for guests' business needs.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Most of rooms include a balcony or terrace as a standard feature. The rooms have a king-size bed and a sofa bed. Guests may securely store their valuables in a safe. Guests will also find a refrigerator included among the standard features. An ironing set is provided for guests' convenience. A telephone, satellite television and WiFi (no extra charge) are provided as well. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The hotel has family rooms and non-smoking rooms.

Sport

Going for a swim at the pool complex, which includes indoor and outdoor areas, is a great way to relax. Sun loungers are ready and waiting on the terrace. A variety of refreshing drinks await guests at the pool bar. The hotel offers an extensive outdoor sports programme, including cycling/mountain biking, tennis, golf and horse riding. The fitness rooms are perfect for a comprehensive workout. Various wellness options are available at the hotel, including a spa, a hammam, a beauty salon, massage treatments and a solarium. An entertainment programme and a dance club are also options for entertainment.

Meals

Various dining options are available, including a restaurant, a dining room, a breakfast room and a café. Catering options include bed and breakfast, half board and full board. A continental breakfast, lunch and dinner tempt guests with a wide range of dishes (dinner à la carte). Children's meals, halal food and kosher food can be prepared on request. The hotel also offers snacks.

Payment

The hotel accepts the following credit cards: VISA and MasterCard.

Amenities at Palais Tinmel

Facilities
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  24-hour reception
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  Air conditioning
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  Bar(s)
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  Bicycle Hire
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  Café
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  Car Park
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  Conference Room
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  Currency Exchange
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  Hotel Safe
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  Laundry Service
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  Medical Assistance
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  Nightclub
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  Restaurant(s)
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  Room Service
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  Small supermarket
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  TV Room
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  Wifi
Hygiene
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  Contactless check-in/-out
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  Enhanced cleaning programme
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  Hand sanitiser
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  Health checks on staff
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  Packaged meals
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  Protective equipment for employees
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  Protective equipment for guests
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  Protective masks for guests
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  Social distancing regulations
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  Time interval between room bookings
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  Use of commercially available disinfectants
Meals
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  à la carte Dinner
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  Continental Breakfast
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  Full Board
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  Half Board
Sport/Entertainment
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  Cycling/Mountain Biking
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  Golf
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  Horse Riding
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  Indoor Pool
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  Massage
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  Outdoor Pool(s)
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  Sun loungers
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  Sun terrace
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  Tanning Studio/Solarium
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  Tennis

Location

Around this property:

City Centre

200 m

Golf Course

3 km

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

Very Good

Average

Poor

Terrible

Recent Reviews: 43

User:Johnny W
Trip type: Couples
Great Stay
12 Dec 2025
The riad was amazing and the staff were friendly, tasty breakfast and clean rooms. Special mention to mouad who went the extra mile to help us after we had been scammed by a booking website (avoid eDreams). Location is perfect because it is close enough to the city center without being in the middle of the crowds.
User:Rapounzel96
Trip type: Friends getaway
Palais❤️
04 Nov 2025
A very nice hotel. The room was good. The employees kind and helpful! Breakfast was ok! The old town is huge, you will have to walk a lot.
User:marrakech d
Trip type: Family
The stuff is very friendly.
16 May 2025
The price of the excursions is very expensive The place is far from the city The breakfast is not high quality The staff are good That's a good thing right there But the experience was bad The meals were not good I didn't like it But the staff was friendly.
User:R6757QYgemmaf
Trip type: Friends getaway
BRILLIANT- Definitely recommend!
19 Nov 2024
BRILLIANT! Absolutely loved this place for it authenticty and beauty! It is hard to find but staff will always come and collect you from the car park and taxis and tuk tuks will usually call them for you (and to check directions of riad!) Tuk tuks can take you all the way to entrance unlike a taxi too. Staff were all very friendly and couldn’t do more to help us (4 women aged 40-70ish) we were greeted by the most amazing fresh smell as the riad door opened and we were so impressed by how beautiful the decor was. We were given traditional mint tea and our bags taken to our suite- which was much nicer and larger than their photos show. We were also given a map and a description and instructions of how to get where we wanted to go and they marked areas on our map. So helpful!! Breakfast was traditional and was different every day but usually included a veggie pastry, fruit, the most amazing fresh OJ, coffee, mint tea, flatbread, Omelette, muffin type bread and jams/marmalade. We didn’t spend much time at Palis Tinmel as we went out a lot and it was quite cool weather while we were there, they have some lovely outdoor areas to relax in and a small dipping pool. It amazed us how crazy and loud it was outside of the walls but how quiet and peaceful it was inside. I can’t recommend this place more- and I was concerned reading the comments before we went- as I’m more of an all inclusive kinda girl but honestly thought this place was amazing! Really close to everything and tuk tuks and taxis are so cheap if you don’t fancy the walk. We had a brilliant time- thank you to all the staff at the palis Tinmel!
User:june292018
Trip type: Friends getaway
Unfortunately, not the customer service that I expected
03 Feb 2024
A friend and I stayed at the Palais Tinmel. We have booked elsewhere but were informed due to the earthquake the accommodation was not available which was fine as the tour operator informed us they would find us an equivalent. I had contacted the Riad prior to arrival as one of the reviews had indicated it is difficult to find and it was so thank you for that. The receptionist organised a taxi from airport to the Riad and collected us from the drop off point. Their transfer service is a pricey however we would never had found the Riad so it was worth.The Riad is beautiful and different staff each give you a different service. The first day we set off and walked it to the square which was easy. On the way back we found it to be a nightmare to get back. The following morning we spoke about our eventful journey back to the Riad the evening before. A different member of staff was incredibly helpful and guided us how to return to the Riad. As we did not want to experience the return we decided to get a taxi back from the square every evening and walk back to the Riad through the medina walls which was safe. You are met by eager children and some adults who live in the local surroundings near the Palais Tinmel :-)Do not expect anything to do at the Tinmel. It is very quiet. There are only 3 sunbeds. The breakfast is 5/10 and repetitive. The rooms are dated. The surrounding beautiful.The worst aspect of the trip was on the day we left. We agreed the night time before leaving the receptionist would assist with our luggage (beware lots of steps) and take us to the transfer point again arranged by the Riad. We had an early flight what can go wrong? Early hours of the morning the member of staff we had arranged it with was nowhere to be found. We waited, we called, we messaged via whatsapp, we range bells we knocked on office doors. No one, which was concerning.After some time we got our luggage down huffing and puffing and wheeled them to where the transfer car was waiting. The driver said he had called but there was no answer. We were extremely lucky. What a let down.We later found out that the member of staff was attending to another guest. Lucky guest but not lucky for us.My suggestion would be Palais Tinmel if you are aware 2 guests are leaving on the same day, the same time would it not be possible to have 2 members of staff working? And if that member of staff knew he was supposed to help us in the morning should he not have informed someone of the other urgency?Please feel free to ask any other questions.

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Palais Tinmel

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